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executive director resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Talented Executive Director experienced in developing and managing staff, budgets and programs to achieve results. Offering more than 5 years of experience at executive level. Applies skills in ministry, leadership, mentoring and training to motivate organization's members in meeting organizational mission and program goals. Successfully raises public awareness about community-based programs and services.

Skills
  • Talent management and staffing
  • Budgeting and financial management
  • Compliance and regulations
  • Communications strategy
  • Team leadership, training and development
  • Program monitoring
  • Business Administration
  • Training and development
  • Quality control
  • Resident satisfaction
  • Training methods
  • Focus group facilitation
  • Client services
  • Outreach programs
  • Rapport and relationship building
  • Brand-building strategies
  • Sales tracking
  • Account development
  • Business development
  • Recruiting and hiring
  • Department planning
  • Advertising expertise
  • Pre Leasing
Experience
Regional Director of Sales and Operations, 12/2021 - Current
Tennessee Tech University Cookeville, ,
  • Directed 15-member team to coordinate meetings and logistics for national sales meetings.
  • Formulated and implemented Field Communication process to standardize and reduce email communications to regional partners and employees.
  • Secured approval of all regional tactical programs and quarterly employee recognition programs.
  • Supported sales team members to drive growth and development.
  • Coached, developed and motivated team to achieve revenue goals.
  • Established sales goals and strategies that contributed to increased growth in sales and profitability.
  • Implemented creative sales and marketing strategies to assist sales team with reaching targets.
  • Employed cold calling, prospecting and networking to land new customers and penetrate new markets.
  • Evaluated employee progress and compliance while identifying areas for additional coaching by monitoring daily performance.
  • Supervised and trained 75 employees on successful selling techniques.
  • Built sales forecasts and schedules to reflect desired productivity targets.
  • Secured sales targets by building successful sales teams, preparing yearly sales and marketing budgets and implementing strategic action plans.
Executive Director, 10/2020 - Current
Tennessee Tech University Cookeville, TN,
  • Shared mission of organization with public through successful community outreach and marketing strategies.
  • Planned and implemented strategies to increase funding through various approaches.
  • Cultivated positive corporate image by developing partnerships with media, business and community groups.
  • Orchestrated successful team and customer events to drive engagement, satisfaction and loyalty.
  • Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
  • Improved training to reduce knowledge gaps and eliminate performance roadblocks.
  • Strengthened company business by leading implementation of new projects and procedures.
  • Built referral pipeline by remaining active with community and establishing referral networks and resources.
  • Recruited, hired and trained employees on operations and performance expectations.
  • Balanced organizational and employee needs when developing fair and equitable human resources policies.
  • Monitored business trend forecasts and adjusted budgets and operational plans to maximize growth and opportunities.
  • Promoted company public profile by delivering speeches, writing articles and presenting at industry conferences as public face of organization.
  • Revitalized business plans and realigned company objectives to increase overall profits.
  • Organized and oversaw capital improvement projects to maintain business viability.
  • Defined quality metrics and KPIs by checking RFI and RFP processes.
  • Oversaw strategic business decision-making to develop, enhance and enforce business mission.
  • Built relationships with strategic partners leading to business development opportunities.
  • Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
National Sales and Marketing Manager, 02/2018 - 09/2020
Holiday Retirement City, STATE,
  • Oversaw budgets, developed strategic plans and built partnerships to enhance growth and profits.
  • Diversified and strengthened plans for increasing market share, penetration and customer engagement.
  • Tracked KPIs, optimized strategies and reported on success of different campaigns, initiatives and events.
  • Built and deployed pricing models to optimize product lines.
  • Developed and implemented strategic marketing plans, sales plans and forecasts to achieve corporate objectives for products and services.
  • Pursued and generated revenue through outside sales and marketing efforts by relentlessly identifying, developing and targeting new business partnerships.
  • Planned and oversaw advertising and promotion activities, including print and social media and recommended product positioning and pricing strategy to attain largest long-term market share.
  • Received, checked and processed applications for new leases.
  • Marketed and advertised vacancies on media and advert channels to attract potential tenants.
  • Directed team performance by coaching, correcting and motivating employees.
  • Created and offered additional materials to enhance training.
  • Explained goals and expectations required of trainees.
  • Developed complete training programs and led training using expert learning techniques.
  • Developed skill-specific training programs to promote employee development.
  • Blended business's goals, mission and values with learning development initiatives to deliver high-quality training to employees.
  • Evaluated client processes, employee performance and training progress to determine additional training needs.
  • Coordinated development of training materials, including manuals, standard operating procedures and employee handbooks.
Executive Director, 01/2019 - 05/2020
Company Name City, State,
  • Shared mission of organization with public through successful community outreach and marketing strategies.
  • Planned and implemented strategies to increase funding through various approaches.
  • Cultivated positive corporate image by developing partnerships with media, business and community groups.
  • Orchestrated successful team and customer events to drive engagement, satisfaction and loyalty.
  • Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
  • Improved training to reduce knowledge gaps and eliminate performance roadblocks.
  • Strengthened company business by leading implementation of new projects and procedures.
  • Built referral pipeline by remaining active with community and establishing referral networks and resources.
  • Monitored business trend forecasts and adjusted budgets and operational plans to maximize growth and opportunities.
  • Balanced organizational and employee needs when developing fair and equitable human resources policies.
  • Recruited, hired and trained employees on operations and performance expectations.
  • Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.
Education and Training
High School Diploma: , Expected in 06/2013
-
Bowie High School - Arlington, TX
GPA:
Status -
  • National Honor Society Member
  • Ranked in Top 10% of class
  • Dean's List Honoree
  • 3.8 GPA
Certifications
  • Project Management certification
  • Assisted Living Management Certification
  • Licensed Skilled Nursing Management

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Resume Overview

School Attended

  • Bowie High School

Job Titles Held:

  • Regional Director of Sales and Operations
  • Executive Director
  • National Sales and Marketing Manager
  • Executive Director

Degrees

  • High School Diploma

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