Executive Director Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Seasoned executive with twelve years' experience planning, launching and optimizing digital marketing strategies for issue-driven nonprofits. Team-oriented leader with success in growing brand awareness within key areas. Excited to bring talent and expertise to a mission that matters.

  • Team Leadership
  • Intuit QuickBooks
  • Oral and Written Communication
  • Program Leadership
  • Training Methods
  • Graphic Design
  • Web Site Design
  • Social Media Marketing
  • Strategic Development
  • Leadership Development
  • Issue Understanding
07/2016 to 03/2021
EXECUTIVE DIRECTOR Ymca Of Delaware Middletown, DE,
  • Nurtured community and global relationships involving more than 500 volunteers annually.
  • Designed and maintained website and content.
  • Recruited and trained board members.
  • Converted offerings to virtual, reducing workforce hours to weather economic challenges.
  • Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
  • Monitored business trend forecasts, adjusting budgets and operational plans to maximize growth and opportunities.
  • Cultivated stakeholder relationships, ensuring compliance with regulatory requirements of government agencies.
  • Successfully facilitated United Stated Sub-Grantee compliance, meeting and exceeding accounting and reporting standards of Global Ties U.S. and U.S. Department of State.
  • Built upon capacity and technology base to allow for offering of virtual services.
  • Boosted program participation 200% by driving engagement, increasing outreach and improving service offerings.
  • Established clear and effective policies for standardization across different areas of operations.
  • Managed $250,000 budget and developed innovative financial controls tools, resulting in improved accuracy, efficiency and better accountability.
  • Devised strategic improvements to resolve issues and spearhead necessary operational updates.
  • Shared mission of organization with public through successful community outreach and marketing strategies.
  • Recruited, hired and trained 15+ employees and interns on operations and performance expectations.
  • Orchestrated successful team and customer events to drive engagement, satisfaction and loyalty.
  • Cultivated positive corporate image by developing partnerships with media, business and community groups.
  • Promoted company public profile by delivering speeches, writing articles and presenting at conferences as public face of organization.
  • Planned and implemented strategies to increase funding through various approaches.
  • Revitalized business plans and realigned company objectives to increase revenue growth.
01/2020 to 01/2021
  • Aligned marketing messages with organizational vision, mission and focus.
  • Established long-term communications, advertising and media relations goals.
  • Developed and managed full-range communications.
  • Created measurable goals and data point evaluations to measure effectiveness.
  • Created and managed traditional and digital marketing campaigns.
  • Worked with graphic design, photography and production volunteer team members to revitalize online and print collateral.
  • Administered development and design of marketing communications materials through internal teams and outside vendors.
  • Targeted selected audiences for paid online advertising.
  • Developed marketing content such as written copy, graphic design, digital posts and video content.
  • Produced professional, fresh and engaging copy with consistent brand messaging.
  • Revised and updated website regularly.
  • Transitioned to virtual and online events during pandemic.
  • Generated media stories and digital messaging related to program initiatives.
  • Promoted company through advertising, social media, digital marketing, events and traditional media avenues.
  • Researched and reviewed processes to assess efficiency and effectiveness of marketing campaigns.
  • Met deadlines consistently with high-quality work in line with demanding expectations and objectives.
02/2008 to 11/2017
  • Served as the main contact for the firm with B2C, B2B, and B2G contacts.
  • Led community outreach and event management efforts.
  • Served as Executive Director for 501(c)x classified organizations from inception to dissolution.
  • Led political campaign marketing and advertising efforts.
  • Assisted with state capitol advocacy efforts, organized meetings with key legislative leaders, and arranged for public testimony and press coverage at committee hearings.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Assisted executive leaders in decision-making processes by creating daily reports and suggesting areas for development.
  • Performed timely and budget-complying project management on multi-faceted issues.
  • Fostered strong relationships with clients, and suppliers by fostering relationships and maintaining communication.
  • Implemented conflict-resolution tactics by cooperating with clients and staff to achieve team objectives.
  • Led cross-functional communication initiatives to meet timelines.
Education and Training
Expected in
: Graphic Design
Salt Lake Community College - Salt Lake City, UT
  • Dean's List Honoree - 2 years 3 months
  • VICA Award Recipient

Community Activism and Service

  • Board of Directors – Arizona Society for Association Executives, Secretary – 2018-Current
  • Board of Directors – Global Ties Arizona, Secretary – 2006-2008
  • Board of Directors – NAWBO Arizona – Advocacy Chair
  • 2010-2019 Steering Committee – 2020 Women on Boards Arizona
  • 2019 Advocacy Committee – Alliance of Arizona Nonprofits Advocacy Committee
  • Greater Phoenix Chamber of Commerce Technology Council
  • National Small Business Association Rainbow Gathering Committee – Phoenix Indian Center

Geology and Rockhounding

Guinea Pigs

Politics and Issues

Fiber Arts

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Resume Strength

  • Formatting
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  • Measurable Results
  • Personalization
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Resume Overview

School Attended
  • Salt Lake Community College
Job Titles Held:
  • Some College (No Degree)

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