Executive Director dedicated to continuous process improvement in the face of a rapidly evolving and changing profession. Extremely results-oriented and proactive in finding cost-effective solutions to company-wide problems.
Effective staff coach
Quality improvement competency
Strategic planning capability
Strong client relations
Profit and loss statements
Executive Director, 11/2014 to Current Sunrise Senior Living – Rocklin, CA
Led the planning and achievement of goals and objectives consistent with the company mission and philosophy.
Consistently complied with applicable laws and regulations and ensured facility adhered to state regulations.
Achieved high staff morale and retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitating a proactive work environment.
Oversaw all financial aspects of a multi-million operation and increased house profit by 10%, year over year growth, during first full year as Executive Director of the facility.
Recruited, hired, trained, supervised and coached a team of more than 80 employees. Oversaw operations in dining, nursing, care giving, maintenance, housekeeping, transportation and activities.
Established and maintained systems that safely met residents and family members needs.
Associate Executive Director, 05/2014 to 10/2014 Sunrise Senior Living – Salt Lake City, UT
Assisted in overseeing the daily operations of 120 staff members.
Created expense reports, budgets and filing systems.
Assisted with team building initiatives and overall support for maintenance of organizational culture and employee morale.
Developed and enforced company policy and procedures relating to all phases of human resources activity.
Area Manager, 03/2007 to 04/2014 Essilor Laboratories – Salt Lake City, UT
Trained and mentored medical staff on new systems and processes.
Managed a portfolio of 120 accounts totaling $9 million in annual sales.
Consistently performed in the top 10% of area managers for growth and received multiple awards including, Presidents Club (2008), Outstanding Performer (2009, 2011), and Representative of the Year (2009 and 2013).
Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.
Bachelor of Science: Sociology, 2004 Utah State University - Logan, UT