Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Experienced executive director with nine years of experience working in collaborative environments. The abilities learned as an executive director have enhanced my ability to lead a staff of diverse individuals, plan and execute initiatives that align with various policies and procedures and build and maintain relationships internally and externally.
  • Financial and Operations Management
  • Strategic Planning
  • Business Planning
  • Staff Management
  • Relationship Building and Management
  • Business Development
  • Contract Negotiation
  • Excellent Written and Oral Communication Skills
  • Administrative, MS Office Suite
  • Administrative support, Office
  • Agency, PowerPoint
  • Basic, Word
  • Budget, Operations Management
  • Business Development, Developer
  • Business operations, Policies
  • Business Planning, Processes
  • C, Profit
  • Oral Communication, Program management
  • Concept, Relationship Building
  • Contracts, Reporting
  • Contract Negotiation, Researching
  • Drafting, Research
  • Editing, Staff Management
  • Email, Strategic Planning
  • Finance, Tax
  • Financial, Vision
  • Forms, Articles
  • Grants, Excellent Written
  • Hiring
  • Instruction
  • Leadership
  • Legal
  • Local government
  • Director
  • Meetings
  • Excel
04/2019 to Current
Executive Director Accura Healthcare Sioux City, IA,
  • Recruited by Board of Directors and charged with building infrastructure to help reposition the company and oversee development of a $100M asset.
  • Provide leadership, management, and vision necessary to ensure that the company had the proper staff, operational controls, administrative procedures, and reporting procedures in place to grow the company effectively and to ensure financial strength and operating efficiency;.
  • Developed and maintained operating standards, regulatory compliance, and program management standards;.
  • Serve as company spokesperson with the community and local government agencies.
  • Oversaw capital projects campaign researching and applying for grant opportunities resulting in more than $2M in awards.
  • Operations Manager and Housing and Community Developer.
06/2016 to 03/2019
Operations Management Harbourvest Partners Llc. Boston, MA,
  • Responsible for developing and maintaining internal systems, administrative support, and office support;.
  • Worked closely with other housing developers and the VP of Community Development to ensure compliance with agency policies and procedures;.
  • Maintained departmental reporting to internal and external bodies, including quarterly project update and financial reports for the CCSWW/CHSWW Board of Trustees;.
  • Responsible for drafting project Board Resolutions for review and subsequent action by the CCSWW/CHSWW Board of Trustees.
  • Community Development.
  • Coordinated the establishment of three non-profit corporations representing low-income and minority communities.
  • Developed and implemented systems, processes, and structures of governance to strengthen and build on the community's existing assets;.
  • Drafted and amended articles of incorporation and bylaws;.
  • Assisted with the preparation of forms to apply for 501(c)(3) status.
  • Housing Development.
  • Analyzed project feasibility by; developing the project concept, capital budget, and operating proformas;.
  • Represent CCSWW/CHSWW at neighborhood meetings, public meetings, land use hearings, etc.;.
  • Manage the design process with architects, including securing all land use and building permits;.
  • Prepare and coordinate applications for state and federal resources, including housing grants and loans, Low-Income Housing Tax Credits (LIHTC), rental assistance, and public services;.
  • Work with finance and agency leadership to explain and understand loans, contracts, and other legal documents related to housing development projects;.
  • Certified in Multi-Family Rental Housing Finance.
12/2013 to 05/2016
Operations Coordinator and Assistant, General Counsel Catholic Community Services City, STATE,
  • Corporate Operations.
  • Effectively assisted operations managers, CEO, and COO in day-to-day coordination and management of operational activities;.
  • Ensured implementation of all standard operating procedures for efficient business operations;.
  • Assisted in the coordination of team efforts to increase productivity;.
  • Managed all calendars and coordination between administrative and regional managers;.
  • Managed coordination of Board of Trustees meetings preparing and editing board manual, board trainings, and meeting handouts.
  • Drafted legal documents and prepared internal and external legal communications;.
  • Managed contracts and legal document review by Corporate Counsel by providing the first-level review and identifying of significant issues;.
  • Served of point of contact for court matters;.
  • Developed and maintained garnishment reporting and responses;.
  • Assisted in research and response to EEOC and other employment concerns.
10/2012 to 07/2013
Workforce Specialist / Support Staff Supervisor Lansing Community College, Center For Workforce Transition City, STATE,
  • Promoted to College "Lean Team" charged with evaluating operational efficiencies and devising strategies to reduce waste and increase productivity;.
  • Assisted displaced workers in transitioning back into the workforce via educational opportunities available with Lansing Community College in the Tri-County Area;.
  • Aided transitioning workers in updating and editing their career documents, setting up email accounts, and identifying career opportunities suited to their skill sets and prior-work experience;.
  • Assisted displaced and transitioning workers with basic to intermediate computer skills via instruction in the MS Office Suite (Word, PowerPoint, Excel);.
  • Provided Administrative Assistance to Director for Workforce Transition;.
  • Supervised student worker staff, established work schedules, assigned daily tasks, assisted in the hiring process.
Education and Training
Expected in 2016
Juris Doctor:
Western Michigan - Thomas M. Cooley Law School - Lansing, MI
Expected in 2003
Bachelor of General Studies:
Louisiana State University - Baton Rouge, LA

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School Attended

  • Western Michigan - Thomas M. Cooley Law School
  • Louisiana State University

Job Titles Held:

  • Executive Director
  • Operations Management
  • Operations Coordinator and Assistant, General Counsel
  • Workforce Specialist / Support Staff Supervisor


  • Juris Doctor
  • Bachelor of General Studies

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