Executive Director Resume Example
Award-winning Community Service Public Director offering more than 20 years of expertise. Outstanding public speaker with diverse fundraising skills. Career record of expanding membership base, cementing community relationships and raising public profile of organizations. Driven and focused Public Service Executive Director with excellent Language skills. Highly experienced in grant writing and event planning. Excellent record of financial management for community-driven organizations. Versatile Executive Director focused on promoting mission and increasing effectiveness of key programs. Passionate about driving success of the organization . Forward-thinking Senior Executive with proven record of accomplishment in Long Term Care and Assisted Living during 20-year career. Driven and ambitious change manager dedicated to continuous business improvement focused on enhancing revenue and streamlining business operations. Diligent in driving profit maximization through multifaced business approaches.
- Worked closely with organizational leadership, including board of directors, to strategically affect direction of operations.
- Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
- Introduced new matrix organizational plan with clear roles and responsibilities to enhance processes while ensuring quality and regulatory compliance.
- Evaluated service contracts and collaborated with legal counsel on negotiated improvements.
- Created promotional materials and provided insightful information to social media, websites and print media to educate public.
- Recruited new members by networking at community events and distributing promotional materials to attendees.
- Incorporated business development initiatives to bring in new clients and boost profits.
- Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
- Increased company revenue by $25,000 in less than 90 days through aggressive new market strategies.
- Worked closely with organizational leadership, including board of directors, to strategically affect direction of operations.
- Drove strategic improvements to enhance operational and organizational efficiencies.
- Collected and interpreted key metrics to determine which programs met desired outcomes or required further streamlining for success.
- Established new customer service and problem resolution processes to improve client satisfaction rates.
- Evaluated service contracts and collaborated with legal counsel on negotiated improvements.
- Instituted formal operating procedures and enforced adherence to policies and regulations that impacted bottom-line.
- Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
- Developed and pitched plan for innovative Marketing product, securing $55,000. in first-round venture capital funding.
- Coordinated and implemented effective training for over 10 months Alzheimer's professionals to improve processes.
- Worked closely with organizational leadership, including board of directors, to strategically affect direction of operations.
- Drove strategic improvements to enhance operational and organizational efficiencies.
- Collected and interpreted key metrics to determine which programs met desired outcomes or required further streamlining for success.
- Established new customer service and problem resolution processes to improve client satisfaction rates.
- Instituted formal operating procedures and enforced adherence to policies and regulations that impacted bottom-line.
- Promoted mission of organization via successful community outreach and marketing strategies.
- Designed modern employee recognition program which boosted productivity and improved morale.
- Devised, deployed and monitored processes to boost long-term business success and increase profit levels 90%.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Trained, coached and mentored staff to support smooth adoption of new Regulations by the state.
- Developed and implemented high-quality work environment as measured through employee satisfaction ratings.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Spearheaded overhaul of company best practices, leading to significantly increased staff retention rates and top-ranking as industry leader.
- Assisted with marketing strategy creation and advertising initiatives to better promote facility to public.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Team Oversight
- Report Compilation
- Policy and Procedure Adherence
- Performance Feedback
- Team Leadership
- Conflict Resolution
- Staff Management
- Strategic Planning
- Budgeting
- Negotiation
- Financial Management
- Project Management
- Business administration
- Business Development
- Marketing
- Education
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Resume Overview
School Attended
- Brewton-Parker College
Job Titles Held:
- Executive Director
- Regional Director of Operations
Degrees
- Bachelor of Arts : Healthcare Management
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