Executive Director Resume Example Company Name

EXECUTIVE DIRECTOR

Summary

Multi-talented Executive adept at operating in diverse capacities to achieve business goals. Proficient in a wide range of areas, including financial administration, revenue generation and strategic planning. Hardworking and proactive leader with a disciplined execution.

Skills

Talent management and staffing
Budgeting and financial management
Communications strategy
Program monitoring
Compliance and regulations

Stakeholder relations
Client services
Senior living management
Program management
Data interpretation

Experience

Company Name | City, StateExecutive Director05/2010 - Current

Exceeded annual revenue targets by over $1.2M, effect lively overseeing daily operations and strategic initiative implementation while managing financials for over 254 FTEs.
Managed $17.5M budget and developed innovative financial controls tools, resulting in improved accuracy and better accountability for department heads.
Directed training improvements to reduce knowledge gaps and eliminate workforce performance inefficiencies.
Monitored business trend forecasts, adjusting budgets and operational plans to maximize growth and opportunities during Covid-19 pandemic. Successfully closed year profit and loss statement at 1.2M over planned budget fir 2020.
Works directly with Facility management in planning all aspects of Facility's operations, including setting priorities and job assignments. Monitors each departments activities, communicates policies, evaluate performance, provides feedback and assist, coaches and disciplines as needed.
Monitors employee relations practices to verify compliance with employment laws and Facility policies. Promote practices to maintain high morale and staff retention, including effective communication, prompt problem resolution and positive reinforcement.
Manage turnover and verifies adequate staffing through development of recruitment sources, and through appropriated selection, orientation, training and staff education.
Manages Facility budgets and business practices to include labor costs, payables and receivables.
Work with the marketing team to implement a marketing strategy for the Facility that reflects service opportunities, competition, potential market area changes to maximize direct dollars billed and ancillary revenue streams.
Maintains a superior working knowledge and monitors compliance with all governmental regulations and Facility Quality Assurance standards.
Develop positive relationships on behalf of the Facility with the government regulators, families, area health care community, and the community at large.
Have been available and on-call 24 hours per day, 7 days a week since 2008.
Merged with a Therapy company to mainstream all physical, occupational and speech therapy through the Facility instead of outsourcing to increase positive variances to the Facility's net Income.
Verifies that consultants and other support resources are appropriately utilized.

Company Name | City, StateAssistant Executive Director03/2008 - 05/2010

Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Inputted customer data into American Health Tech system, safeguarding financial and personal information to avoid breaches.
Increased customer base (resident census) and market share by promoting product through diverse channels increasing our Brandon to the City of Brandon and metro hospitals and community channels.
Met with each department head at the end of the month to develop realistic goals for their department for the upcoming month.
Addressed internal and customer-related issues each day and affected strategic resolutions.
Assessed, optimized and elevated operations to target current and expected demands.
Ensured department heads were cross-trained in every department to maximize operational knowledge and enhance operation functions if a key department head was out on FMLA or an extended amount of time.
Analyzed operations and market data to assess areas in need of improvement and capitalize on changing conditions.
Interacted with prospects and customers at various events, including trade shows, seminars and workshops.
Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
Strengthened product branding initiatives and coordinated effective marketing campaigns.

Company Name | City, StateDirector of Admissions05/2006 - 03/2008

Selected to participate in the Mississippi Administrator in Training programs with the Mississippi Board of Nursing Home Administrators.
Actively worked to improve daily census to exceed dedicated regional goals. Exceeded goals by actively doubling Medicare part A residents and set a new company record.
Excelled at performing within strict deadlines and accomplishing tasks with goal orientated schedules.
Served over twelve department heads and worked with a staff of two physicians and two nurse practitioners.
Worked with various department heads to ensure activities, marketing, dietary, and the director of housekeeping ensuring a daily quality focus was brought forth to meet governmental standards and regulations.
Resolved interpersonal conflicts by listening, finding common ground and building relationships.

Education and Training

Mississippi College | CityBachelor of Science in Psychology / Industrial And Organizational12/1998

3.68 GPA on 4.0 Scale
Psi Chi Honor Society Member
Deans list Recipient
Pi Kappa Alpha

Mississippi College | CityGraduate Studies in Industrial And Counseling Psychology01/1999

Resume Overview

School Attended

Mississippi College

Job Titles Held:

Executive Director
Assistant Executive Director
Director of Admissions

Degrees

Bachelor of Science in Psychology / Industrial And Organizational
Graduate Studies in Industrial And Counseling Psychology

Executive Director Resume Example

Resume Score: 80%

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