Forward-thinking health care professional offering more than ten years of experience in the industry, including three years leading a managed health care insurance organization. Experienced in developing and managing staff, budgets and programs to achieve results.
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Managed admissions and marketing teams
Developed strategies to maximize revenue streams
Cultivated opportunities for new revenue streams
Managed post-acute metrics and relationships
Improved system processes
Sought and maintained payor contracts
Nurtured relationships with health systems
Strategized to meet post-acute care objectives
Developed effective business plans
Identified, implemented and enhanced marketing strategies
Monitored organizational objectives, market trends and costs
Conferred with advertising managers to develop effective marketing plans
Conducted market feasibility and research studies
Communicated key metric value to leadership
Cultivated global opportunities for revenue growth
Created and utilized revenue metrics to map progress
Analyzed data to realize revenue opportunities and identify vulnerabilities
Employed actionable data to improve internal processes that influenced revenue
Conducted market research and made recommendations to leadership
Negotiated revenue-generating contracts with community organizations
Secured inclusion in Post-Acute Care preferred provider networks
Managed and mentored sales and admissions teams across multiple markets
Participated in strategic planning and developing initiatives
Oversaw web-based admissions programs, CRM, State Medicaid enrollment and eligibility systems
Reviewed, assigned and tracked all website-generated leads
Collaborated with creative services to design effective advertising materials
Community Liaison Supervisor
Community Liaison
Co-Launched new transitional living program
Co-Managed daily business operations
Grew referral base to include State and Federal programs, as well as health care systems
Coordinated high-risk residential placements of clients from Department of Corrections and health system psychiatric units
Collaborated with statewide resources to ensure the long-term success of transitional clients
Recruited, hired, trained and managed staff
Maintained Medicaid and Medicare contracts
Performed medical billing and reconciliation
Participated as a member of the Crisis intervention team
Board of Directors PACE Association of Michigan
Grant collaboration and management
Senior Care Resources Quality Committee
Transitional Care Community Collaborative
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