LiveCareer-Resume

executive director resume example with 8+ years of experience

Jessica Claire
MSc. In Global Hospitality Business
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Enthusiastic Hospitality and Events Company Founder passionate about building companies by attracting intelligent and productive professionals.


Quality-driven leader focused on growth and experienced in fundraising, customer acquisition and executive management.


Innovative company consultant with 8 years of experience solving chronic deficiencies and driving growth.

Skills
  • Community Outreach
  • Business Development
  • Integrity and Transparency
  • Strategic Planning and Execution
  • Financial Planning and Management
  • Employee Motivation and Performance
  • Effective Communicator and Public Speaker
  • Board Oversight and Stakeholder Management
  • Sustainability Audit and Management
  • Clifton Strengths - Gallup : Responsibility, Inclusive,Arranger, Learner, Woo
Education
Master of Science: Global Hospitality Business, Expected in 05/2022
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Conrad N. Hilton College of Global Hospitality UH - Houston, TX,
GPA:
Status -
  • Erik J Worscheh Endowment Fund Scholarship Recipient
  • Hospitality Business Strategies in the Americas and the Caribbean
  • Innovative Hospitality Technologies
  • Organizational Behavior and Hospitality Leadership Strategies
  • Hospitality Consulting and Market Analysis by Randy McCaslin
Master of Science: Global Hospitality Business, Expected in 05/2021
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School of Hotel And Tourism Management, PolyU - Hong Kong SAR,
GPA:
Status -
  • Marketing Management
  • Revenue Management
  • Quality Service Management
  • Hospitality Business Strategies in Asia
Master of Science: Global Hospitality Business, Expected in 12/2020
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EHL Hospitality Business School - Lausanne, Switzerland,
GPA:
Status -


  • Hospitality Business Strategies in EMEA
  • Hospitality Real Estate Finance and Investments
  • Advanced Corporate Finance and Concepts of International Finance
  • Business Research Methods and Project Management Tools
  • Professional Development: Certification in Hotel Industry Analytics (CHIA), Certification in Advanced Hospitality and Tourism Analytics (CAHTA) by Smith Travel Research (STR) Inc.,
  • Capstone Project: Application of the service profit chain model for dealing with the post COVID -19 Situation, Business Consultant for Westmont Hospitality Group
BBA: Business Administration And Management, Expected in 04/2017
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The American College - Madurai,Tamilnadu,
GPA:
Status -
  • Executive Committee Member - Young Indians, Confederation of Indian Industries (CII)
  • Junior Chamber International (JCI) Executive Member
  • Silver Standard Awardee - Duke of Edinburgh Program, International Award for Young People (IAYP)
  • National Service Scheme - Senior Volunteer
  • Ranked in Top 10 % of class
Work History
Executive Director, 03/2014 - Current
Res-Care, Inc. Jackson, MI,
  • Spearheaded successful business development initiatives aligned with company's strategy and core competencies
  • Established and liaised strategic partnerships with professional and governmental institutions
  • Managed teams of 150 professionals focused on improving service excellence initiatives
  • Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth
  • Oversaw business-wide changes to modernize procedures and organization
Managing Partner and Founder, 07/2018 - Current
John H. Meyers & Son Lewisberry, PA,

Established - 8- O- 8 (Eight O Eight), Social enterprise to address shortfall of access to live performing events in Madurai, Tamil Nadu.

  • Live Performing Events organized for 35 - 1100 audience members
  • Essential funds raised for regional theatre and performing arts artists / producers
  • Strategic partnerships with educational institutions and local enterprises
  • Hired and cross-trained staff members for various event-specific functions and assessed employees' understanding of associated processes and procedures
  • Promoted adherence to client-event requirements through delegation, prioritizing and management of entire production lifecycle from concept to execution
Academic Business Project Consultant, 10/2020 - 07/2021
Westmont Hospitality Group City, STATE,
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement using SERVQUAL Model for client group
  • Conducted research, gathered information from multiple sources and presented results through qualitative analysis
  • Collaborated with global team of academicians and leadership to identify relevant questions and determine best methods to deliver results
  • Used "R" and Qualtrics to determine data-set correlations while initiating qualitative functions to assess and interpret actionable data from more than 300 survey responses
Management Trainee, 09/2014 - 12/2014
Zip By Spree Hospitality City, STATE,
  • Explained services and products to customers in a friendly and engaging way.
  • Established open and professional relationships with team members which facilitated communication, quickly resolving issues and conflicts.
  • Shouldered management responsibilities during the absence of the manager.
  • Assisted established management staff with operational oversight, business development, and process improvement strategies.
Certifications
  • HVS Certified Hotel Valuation Software Consultant (CHVSC)
  • STR Certification in Hotel Industry Analytics (CHIA)
  • STR Certification in Advanced Hospitality and Tourism Analytics (CAHTA)
  • Sustainability Leadership for Hotel & Tourism Professionals, Green Globe Academy
  • IELTS Academic English: 7.0
,
Volunteering
  • Speaker at Toastmasters International
  • Executive Member at JCI - Junior Chamber of India
  • Executive Committee Member at Young Indians - Confederation of Indian Industries (CII)
  • Student Member at Hospitality Financial and Technology Professionals (HFTP)


Languages
English :
Native or Bilingual:
Negotiated :
:
Hindi :
Native or Bilingual:
Negotiated :
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Tamil :
Native or Bilingual:
Negotiated :
:

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Resume Overview

School Attended

  • Conrad N. Hilton College of Global Hospitality UH
  • School of Hotel And Tourism Management, PolyU
  • EHL Hospitality Business School
  • The American College

Job Titles Held:

  • Executive Director
  • Managing Partner and Founder
  • Academic Business Project Consultant
  • Management Trainee

Degrees

  • Master of Science
  • Master of Science
  • Master of Science
  • BBA

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