Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Talented executive offering proven background in business settings driving organizational change at operational levels. Demonstrated leadership, planning and problem-solving abilities focused on delivering robust, performance-oriented strategies to meet current and expected demands.

Skills
  • Communications strategy
  • Budgeting and financial management
  • Team leadership, training and development
  • Compliance and regulations
  • Program monitoring
  • Training and Development
  • Program management
  • Coaching and counseling
  • Quality control
  • Talent management and staffing
  • Client services
Experience
Executive Director, 08/2018 - Current
Metropolitan Government Of Nashville & Davidson County Nashville, TN,
  • Performed data analysis and reported financial findings to [Job title].
  • Completed and submitted grant applications to seek funding for projects, bringing in more than $[Amount] in [Timeframe].
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Performed administration and office management duties, including composing and editing recruitment correspondence and memos.
  • Coordinated special events, team building and training opportunities.
  • Monitored supply and equipment handling to minimize loss, waste and fraud.
  • Maintained pre-employment files to facilitate recruitment, application, interview and selection process.
  • Developed procedural manuals for operational training and support for new hires.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.
  • Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures.
  • Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
  • Compiled [Type] data and created reports and spreadsheets for use by [Type] department.
  • Developed and implemented efficient filing systems and customer database protocols.
  • Elevated customer satisfaction ratings by resolving issues for speedy resolution.
  • Tracked and submitted employee timesheets to accounting department for payroll processing.
  • Managed recurring HR processes such as [Type] and [Type].
  • Implemented employee engagement and development activities, presentations and training to maximize productivity and unite workforce.
  • Prepared employees for assignments by establishing and conducting orientation and training programs.
  • Optimized processes by training employees to apply industry best practices and observe all protocols.
  • Established working relationships with regulatory agencies.
  • Enforced regulations by reviewing federal and state laws to confirm compliance.
  • Adhered to deadlines in optimizing regulatory and operational performance.
  • Improved operations by working with team members and customers to find workable solutions.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Collaborated with others to discuss new [Type] opportunities.
  • Resolved interpersonal conflicts by listening, finding common ground and building relationships.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Responded to employee inquiries regarding payroll and timekeeping.
  • Enforced established payroll-related policies, procedures and regulations and adherence to company and governmental policies.
  • Onboarded new employees in time reporting and payroll systems.
  • Managed payroll and time and attendance systems.
  • Monitored vacation accrual.
  • Used vast number of teaching strategies in coordination of lesson creation and planning to meet diverse group of students' specific needs.
  • Fostered positive and trusting relationships with students to increase engagement.
  • Participated in week-long intensive leadership training and provided training to colleagues on applied behavior analysis.
  • Responded to advanced issues with professional and relationship-focused approach.
  • Resolved customer issues efficiently to build loyalty.
  • Evaluated accounts to determine accuracy and resolve issues to maintain customer satisfaction.
  • Gathered, prepared and maintained appropriate information required by [Type] regulations and guidelines, including [Type], [Type] and [Type].
  • Executed successful compliance monitoring and risk assessment programs.
  • Met food safety goals by coordinating compliance strategies, establishing procedures and enforcing policies.
  • Conducted audits of food safety operations to assess performance and verify efficacy of established control systems.
  • Created and managed training classes to educate new hires and existing employees about compliance concerns.
  • Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
  • Set guidelines for teacher performance and lesson planning and oversaw compliance with established procedures.
  • Encouraged teaching staff to continually improve strategies and maximize student learning.
Administrative Assistant, 07/2017 - 08/2018
Cvs Health Bloomington, MN,
  • Reviewed, investigated and corrected errors and inconsistencies in financial entries, documents and reports.
  • Managed accounts payable for organization of [Number] personnel.
  • Processed rehires, transfers, terminations, garnishments and withholdings.
  • Managed company tax payments for [Type] organization with $[Amount] in annual revenue.
  • Supervised proper processing of garnishments, including child support and wage assignments.
  • Responded to employee inquiries regarding payroll and timekeeping.
  • Enforced established payroll-related policies, procedures and regulations and adherence to company and governmental policies.
  • Monitored daily banking transactions.
  • Onboarded new employees in time reporting and payroll systems.
  • Prepared and maintained support documentation.
  • Managed payroll and time and attendance systems.
  • Monitored vacation accrual.
  • Followed all IRS guidelines and state regulations when submitting payroll taxes.
  • Worked quickly and efficiently, with minimal oversight, to accomplish assigned duties.
  • Corrected payroll transactions by voiding checks and issuing stop payment orders.
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
  • Managed phone calls from clients during [Job title]'s absences and delivered informative answers to questions.
  • Maintained inventory in administrative building supply closet to prevent shortages of supplies.
  • Informed or directed visitors and parents to appropriate offices.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Maintained updated [Type] knowledge through [Task] and [Task].
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Supervised staff preparing and serving [Number] meals per day.
  • Adhered to all company food, safety, quality and sanitation policies.
  • Priced and ordered food products, kitchen equipment and food service supplies.
  • Responded to customer concerns efficiently, accurately and with detailed information.
  • Enforced staff performance and service standards to deliver consistent and positive customer experiences.
  • Trained employees on cooking techniques, safety standards and performance strategies.
  • Kept facilities in compliance with [Type], [Type] and [Type] standards.
  • Created and compiled all safety training procedures into manuals to disseminate to all staff members.
  • Coordinated fire drills on [Timeframe] basis for employees of every work shift.
  • Determined and resolved potential safety code deficits, which addressed adequacy of fire exits, stairways, aisle spaces and sprinkler systems.
  • Responded to emergency situations in the most efficient, effective ways possible.
  • Conducted regular inspections of facilities to check compliance with fire, hazard and safety guidelines.
Assistant Director, 03/2009 - 07/2017
Hillel: The Foundation For Jewish Campus Life Athens, OH,
  • Oversaw procedures implementation to increase company productivity and efficiency.
  • Handled incoming and outgoing correspondence, including mail, e-mail and faxes.
  • Cultivated and maintained positive working relationships with employees and freelance personnel.
  • Assisted leadership in training and oversight of [Number] [Job title]s.
  • Monitored team compliance with established safety and health guidelines.
  • Mentored and supported new employees on industry practices and business operations.
  • Implemented [Timeframe] billing procedures, audited and reconciled accounts and recorded transactions into [Type] database.
  • Coached and guided [Job title] on day-to-day operations and company processes.
  • Complied with recordkeeping and reporting requirements to maintain efficiency.
  • Monitored employee adherence to occupational health and safety protocols.
  • Compiled statistical information for special reports.
  • Organized billing and invoice data, prepared accounts receivable and generated revenue reports to provide controllers with vital financial information.
  • Identified and corrected data entry errors to prevent duplication across systems.
  • Reduced physical document storage [Number]% by scanning and eliminating outdated records.
  • Obtained scanned records and uploaded into company databases.
  • Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
  • Reviewed and updated account information in company computer system.
  • Accelerated paperwork processing [Number]% by developing more effective filing system.
  • Maintained records by creating monthly reports, closing terminated records and performing chart audits.
  • Transferred written information into databases to maintain consistent, accurate client records and project details.
  • Prepared payroll documentation by entering data into cumulative payroll document.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
  • Answered customer questions and addressed concerns, resulting in [Number]% reduction in complaint calls.
  • Worked with [Job title] to develop customer service improvement initiatives.
  • Trained [Number] new employees each [Timeframe] in procedures and policies in order to maximize team performance.
  • Documented conversations with customers to track requests, problems and solutions.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Enforced classroom routines to keep students on schedule and operating at consistent level.
  • Maintained student attendance and assignment records to prevent lapses during teacher absences.
  • Kept detailed records of student progress, attendance and assignments in [Software].
  • Taught [Number] students for [Number] days and kept up with lesson plans and student assignments.
  • Implemented lesson plans assigned by classroom teacher to educate students about key concepts.
  • Engaged students in discussions to promote interest and drive learning.
  • Liaised with teachers to develop cohesive educational plans and improve student support.
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
  • Organized and led activities to promote physical, mental and social development.
  • Created and implemented developmentally appropriate curriculum addressing all learning styles.
  • Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
  • Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
  • Administered and documented results of student assessments.
  • Worked closely with site director, family care workers, classroom teaching team and other specialists.
  • Set guidelines for teacher performance and lesson planning and oversaw compliance with established procedures.
  • Observed children, using Anecdotal method to record development, interests and skills.
  • Promoted good behaviors by using positive reinforcement methods with children.
  • Encouraged teaching staff to continually improve strategies and maximize student learning.
  • Promoted good behaviors by using positive reinforcement methods.
  • Developed professional relationships with parents, teachers, directors and therapists.
  • Observed children to record development.
  • Enforced behavior expectations at all times.
  • Identified early signs of emotional and developmental problems in children.
  • Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Reviewed and suggested improvements for diverse range of documentation, including interoffice correspondence, reports and presentations.
  • Maintained inventory in administrative building supply closet to prevent shortages of supplies.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Monitored attendance records by taking note of staff vacation time, sick days and personal days.
  • Tracked and submitted employee timesheets to accounting department for payroll processing.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
  • Established working relationships with regulatory agencies.
  • Carefully maintained and circulated filing documents and records to department heads.
  • Studied regulations to ascertain all requirements and delivered necessary training to clients.
  • Planned, implemented and led [Type] program, which produced [Result] and [Result] within [Timeframe].
  • Developed organizational methods and policies, implementing training initiatives to deliver ongoing awareness of and compliance with established procedures.
  • Facilitated adherence to all safety and regulatory objectives, including client-specific projects, training programs and personnel background checks.
  • Enforced regulations by reviewing federal and state laws to confirm compliance.
Infant Lead Teacher, 01/2007 - 03/2009
North Country Academy Shawnee, KS,
  • Implemented hands-on, play-based strategies such as games and crafts for experiential learning.
  • Maintained tidy, clean and safe environments for children.
  • Followed safe feeding guidelines and parental requests for breastmilk, formula and solids.
  • Enhanced sensory abilities by giving children access to numerous textures and shapes.
  • Organized and led activities to promote physical, mental and social development.
  • Changed diapers, used bibs and monitored behaviors to maintain good hygiene for each child.
  • Helped infants develop communication skills through baby sign language while also promoting positive behaviors and social skills.
  • Taught children foundational skills such as colors, shapes and letters.
  • Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
  • Introduced groups of [Number] toddlers to multisensory activities such as music, dance and stories to encourage exploration and spark curiosity.
  • Participated in [Number] professional development activities from [Year] to [Year] including [Type] and [Type].
  • Encouraged early literacy through read-aloud time and alphabet games.
  • Monitored children's play activities to identify additional learning opportunities or behavioral issues.
  • Identified warning signs of emotional and developmental problems in children.
  • Planned and led games, reading and activities for groups of [Number] children.
  • Sparked creativity and imagination by helping children discover new things each day.
  • Communicated with children's parents and guardians about daily activities, behaviors and problems.
  • Supported children's emotional and social development by adapting communication tactics for differing client needs.
  • Employed variety of materials for children to explore and manipulate in learning activities and imaginative play.
  • Built stable, consistent and positive environment for [Number]-year-old children.
  • Maintained daily records of individual activities, behaviors, meals and naps.
  • Created and implemented developmentally appropriate curriculum addressing all learning styles.
  • Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
  • Administered and documented results of student assessments.
  • Collaborated with colleagues on developing new classroom projects and monthly themes.
  • Maintained child-friendly environment with access to outdoor activities.
  • Worked closely with site director, family care workers, classroom teaching team and other specialists.
  • Observed children, using Anecdotal method to record development, interests and skills.
  • Promoted good behaviors by using positive reinforcement methods with children.
  • Helped children reach [Type] and [Type] milestones.
  • Developed professional relationships with parents, teachers, directors and therapists.
  • Observed children to record development.
  • Identified early signs of emotional and developmental problems in children.
Education and Training
: Early Childhood Education, Expected in
-
National Louis University - Chicago, IL,
GPA:
: Early Childhood, Expected in
-
Kendall College - Chicago, IL,
GPA:
Bachelor of Science: Administration of Justice, Expected in 05/2004
-
Southern Illinois University At Carbondale - Carbondale, IL,
GPA:
Associate of Science: Social Work, Expected in 05/2000
-
John A Logan College - Carterville, IL,
GPA:

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Resume Overview

School Attended

  • National Louis University
  • Kendall College
  • Southern Illinois University At Carbondale
  • John A Logan College

Job Titles Held:

  • Executive Director
  • Administrative Assistant
  • Assistant Director
  • Infant Lead Teacher

Degrees

  • Some College (No Degree)
  • Some College (No Degree)
  • Bachelor of Science
  • Associate of Science

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