Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary
Accomplished Executive with distinguished experience leading and managing behavioral health programs and initiatives related to administration, fiscal, and clinical oversight. Desires a position to continue in a leadership role within the behavioral health field leading the provider community in outcome based, recovery focused, fiscally responsible treatment and support services.
Core Qualifications
  • Leadership/communication skills Person First philosophy
  • Fiscal strategist Evidence Based Practices
  • Regulatory wherewithal Medicaid expertise
  • Strategic planning Contract management
  • Leadership/Administration:
  • Implementation of Statewide Medicaid Behavioral Health - HealthChoices resulting in a 3
  • billion dollar program with 1.7 million eligible Pennsylvania residents.
  • Closure of Mayview State Hospital resulting in 225 individuals living in the community of
  • their choice with enhanced community treatment services and supports.
  • Clinical Development:
  • Implementation of Evidenced Based Practices (EBPs) resulting in statewide development
  • of Assertive Community Treatment (ACT) teams and Certified Peer Specialists programs.
  • Facilitator of the statewide Outpatient Task Force inclusive of representatives from all
  • facets of the behavioral health arena resulting in the pending outpatient regulatory changes
  • and the pending changes to alleviate barriers for behavioral health/physical health
  • coordination of care and payment structures.
  • Successful team work to develop a standard service description for Drug and Alcohol
  • Recovery Specialists resulting in statewide application.
  • Fiscal Strategies:
  • Implementation of Pay for Performance (P4P) initiatives resulting in the creation of
  • outcome focused, quality of care models that are fiscal sound for the provider service
  • system.
  • In depth understanding of payment modalities related to Federal health care reform
  • resulting in models for episode of care funding, development of health homes and
  • alternative payment arrangements for behavioral health providers.
01/2015 to 02/2016
Executive Director Nye Health Services Fremont, NE,
  • behavioral health non-profit organization with responsibility for 28M budget, 350 employees, 1 union.
  • Daily oversight of all operations.
  • Ongoing coordination with the Erie County and Crawford County Department(s) of Human Services.
  • Liaison with other community programs to further the health and wellness initiatives for residents.
  • Development of behavioral health programming including but not limited to telepsychiatry and the start-up of a long term structured residential facilitate (LTSR) to support CHIPP initiative with Erie County and Warren State Hospital.
  • Ongoing coordination with the judicial system to provide mental health and drug and alcohol services to the inmates in the Erie County prison and upon release.
12/2009 to 06/2010
Chief Executive Officer Drug Information Association Inc Urbana, IL,
  • Oversight responsibility of the JCAHO accredited 220 bed mental health facility.
  • Fiscal authority of a 43 million dollar budget with 7 distinct cost centers.
  • Personnel management of 440 employees and seven unions.
  • Ensured compliance with federal, state, and JCAHO requirements.
  • Strategic planning with Board of Trustees.
  • Leadership in statewide recovery initiatives to increase tenure in the community and decreased institutional care.
05/2003 to 12/2009
Community Program Manager Akeneo Boston, MA,
  • Leader of the Pittsburgh Field Office with oversight of 23 western region county mental health and HealthChoices programs.
  • Fiscal monitoring exceeding 8 million dollars.
  • Regulatory oversight of approximately 450 mental health licenses.
  • Leadership role within the Department of Public Welfare including the implementation of Community Support Plans (CSPs), state hospital/community coordination to support service area planning, and continued statewide roll-out of the HealthChoices Program.
  • Established and maintained ongoing supportive relationships with persons in recovery, families, advocacy groups and providers ensuring access and accountability for local behavioral health services.
08/2001 to 05/2003
Team Leader Aaa Northern California, Nevada & Utah Henderson, NV,
  • Interface with consulting groups, providers, public interest groups and legislative staff.
  • Team lead for the behavioral health HealthChoices program to assure program compliance.
  • Consultation to counties, providers, and other organizations in regard to program evaluation, performance objectives, outcomes, and improvements.
  • Supervised the development, implementation, and monitoring of quality management teams within the county structure.
  • DPW representative for local planning activities, budget reviews, policy development, and consumer satisfaction initiatives.
Expected in
Master of Science: Professional Leadership for Management Non-Profit
Carlow College - Pittsburgh, PA
Professional Leadership for Management Non-Profit
Expected in
Bachelor of Science: Elementary Education Social Sciences
Clarion University of Pennsylvania - Clarion, PA
Elementary Education Social Sciences
Professional Affiliations
Western Center for the Deaf and Hard of Hearing, Advisory Board Regional Physical Health/Behavioral Health Coordination Committee HealthChoices Advisory Committee Elliott Acres Therapeutic Horse Riding Program
Behavioral Health, budget, Clinical Development, communication skills, Consultation, consulting, Contract management, contracts, funds, Leadership, Team lead, Mental Health, access, Office, Personnel management, philosophy, policy development, profit, program evaluation, programming, quality, quality management, sound, strategist, Strategic planning, structured, team work

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School Attended

  • Carlow College
  • Clarion University of Pennsylvania

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