Executive Assistant (Volunteer) Resume Example Rainbow Community Development Center

EXECUTIVE ASSISTANT (VOLUNTEER)

Professional Summary

Driven and resourceful Administrative professional and USAF Veteran with 15+ years of experience supporting work of high-achieving directors. Track record supporting professional needs with well-organized precision. Sophisticated and graceful in managing high-volume workloads in rapidly changing environments.

Work History

Executive Assistant (Volunteer), 01/2017 - CurrentRainbow Community Development Center, Silver Spring, MD

Developed and updated spreadsheets and databases to track, analyze and report on socioeconomic statistics and client data.
Promoted team productivity by keeping supplies organized and well-stocked.
Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Worked with senior management to initiate new projects and assist in various processes.
Assisted in coordinating implementation of policies and practices across organization.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Assisted with team building initiatives and overall support for maintenance of organizational culture and employee morale.
Implemented updated policies and practices for organization and monitored effect.
Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.

Administrative Assistant, 08/2017 - 06/2020Rainbow Family Christian Academy, Silver Spring, MD

Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Coached new employees on administrative procedures, company policies and performance standards.
Executed record filing system to improve document organization and management.
Maintained staff directory and company policy handbook for human resources department.
Supported logistics for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.

Salon Assistant, 01/2017 - 07/2017Latin Image Salon, Laurel, MD

Supported reception efficiency by taking phone calls, inputting appointments and collecting payments.
Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
Created memorable customer experiences by including special services such as head and neck massages during appointments.
Processed payments by entering sales in register.
Helped prepare clients for hair service.
Massaged clients' scalp during shampoos.
Prepared and mixed color formulas for clients' hair
Managed purchasing, sales, marketing and customer account operations efficiently.
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
Supervised creation of exciting merchandise displays to catch attention of store customers.
Collaborated with assistant managers to open and close Type office, handle large transactions and manage inventory.
Interacted well with Job titles and customers to build connections and nurture relationships.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.

Operations Intelligence Analyst, 08/2004 - 03/2012United States Air Force, Warner Robins, GA

Screened and interpreted all-source intelligence information.
Created useful intelligence products to support field operations.
Supervised gathering, review and dissemination of intelligence information from human sources, electronic sources, and counter-intelligence.
Applied new and advanced tools and techniques to intelligence cycle, addressing complex challenges with emphasis on big data analytics and data visualization.
Briefed commanders on emerging threats.
Collected information about enemy strengths, movements and activities.
Produced multi-source intelligence reports.
Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Carried out day-day-day duties accurately and efficiently.

Education

High School Diploma

Mascoma Valley Regional High School - Canaan, NH

Associate Of Arts And Sciences, Environmental Science

Montgomery Community College - Rockville, MD

In progress

Certificate, Massage Therapy, 08/2016

Baltimore School Of Massage - Linthicum Heights, MD

https://www.linkedin.com/in/elizabeth-stevenson-b5004484/

Skills

Strong Interpersonal Skills
MS Office
Strategic Planning
Employee training and development
Resourceful
Administrative support

Conflict management
Office administration
Project Management
Office management
Staff Management
Social Media Knowledge

Resume Overview

Companies Worked For:

Rainbow Community Development Center
Rainbow Family Christian Academy
Latin Image Salon
United States Air Force

School Attended

Mascoma Valley Regional High School
Montgomery Community College
Baltimore School Of Massage

Job Titles Held:

Executive Assistant (Volunteer)
Administrative Assistant
Salon Assistant
Operations Intelligence Analyst

Degrees

High School Diploma
Associate Of Arts And Sciences , Environmental Science
Certificate , Massage Therapy 08/2016

Executive Assistant (Volunteer) Resume Example

Resume Score: 80%

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