Responsible for providing comprehensive administrative support for Chief Information Officer, two Directors, and three managers, including complex calendar management, extensive travel coordination, and meeting planning. Oversaw and managed the annual operating budget for Information Systems department. Maintained legal contracts and verified appropriate expenses. Resolved back orders, unpaid invoices and other related discrepancies. Reviewed management reports with Chief Information Officer and recommended operational changes. Designed PowerPoint presentations for monthly divisional meetings with top-level executives. Assisted with meeting materials and agendas for Senior Leadership meetings. Created organizational charts, workflows, and other MS Visio flowcharts. Properly routed agreements, contracts, and invoices through the signature process. Supported CIO with personal document management, calendar organization, and collateral preparation for meetings. Managed and coordinated executive and senior management vacation, day-to-day meeting and travel schedules. Provided logistical support to visiting executives in coordination with other Executive Assistants. Processed various HR and employment paperwork. Handled confidential and time-sensitive information.
Consulted as Technical Writer for Chicago Public Schools. Skilled at producing computer user manuals, system documentation, online help, intranet and Internet sites, technical marketing materials, documentation plans, and design description. Prepared briefings for top-level executive meetings. Created tutorials to help end-users use a variety of applications. Wrote documentation for various projects, including website, business plan and RFPs for district-wide usage. Carried out periodic checks on document transmittals; prepared reports as required by management. Generated periodic and non-periodic lists as well as create an archive for RFPs.
Contracted to provide high-level administrative support to CEO and support staff of main Marketing Department headquarters at Diners Club International.
Maintained executive's appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel. Supported Global Operations, Corporate Products, Strategic Alliances, Compliance, and Marketing department personnel. Provided computer guidance to staff members regarding Microsoft Office programs. Updated data on international intranet. Assisted in contacting international card manufacturers regarding technical card specifications and card production. Ordered office supplies and equipment for department. Managed incoming, outgoing, and interoffice mail, packages, and faxes. Oversaw the updating and revising of departmental calendar and meetings. Performed database updates for marketing department.
Managed calendar appointments and events for all church organizations. Ordered supplies and monitored inventory for office. Composed and typed various reports and letters. Answered all incoming telephone calls and provided appropriate information to callers or switched caller to appropriate extension. Compiled event materials such as mass mailings and resource packets.
Maintained scheduled appointments, conferences, and travel for attorneys. Ensured operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories, and evaluating new equipment and techniques. Responsible for client petitions such as signings, corrections, editing, and proofing. Interpreted and relayed legal information in a clear format for clients. Maintained office supplies by checking stocks and placing orders. Created expense reports using Microsoft Excel spreadsheets. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Maintained supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, and verifying receipt of supplies. Maintained records by defining procedures for retention, protection, retrieval, transfer and disposal of records.
|Skills||Experience||Total Years||Last Used|
|Adobe LiveCycle Designer ES4||Advanced||3||2016|
|Skype for Business||Intermediate||5||2016|
|Coupa Spend Management System||Advanced||4||2016|
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