Highly qualified and experienced in leading high level projects, and supervising multi level operational activities with internal and external stakeholders. Motivated administration professional skilled at building strong working relationships with fellow staff, supervisors and community members.
Experience with data collection and analysis
Exceptional organizational skills
Creative problem solver
Project management experience
Local government background
Executive Assistant to Assistant City Manager, 01/2013 － CurrentCity of Miami Beach － Miami Beach , Florida
Plan, organize and evaluate key performance initiatives for 26 City departments and ensure efficient delivery of municipal services to residents, business owners and visitors of Miami Beach.
Coordinated City departments and City-wide programs with Enterprise Resource Systems software installation and integration to streamline business process.
Streamlined the chain of command and internal structural roles, relationships and responsibilities.
Assisted in developing the management of the Rapid Response team, which consisted of a group of employees tasked with quickly and preemptively responding to identified priorities in the City.
Collect ,process data, analyze and prepared statistical reports relating to municipal service and response.
Represent the Assistant City Manager in both internal and external meetings.
Aide the Liaison to the Ocean Drive Task Force to develop and oversee completion of recommendations made by stakeholders.
Permit Clerk, 01/2012 － 01/2013Village of El Portal － EL Portal, FL
Organized and developed procedures for completing building permit applications and other necessary forms.
Reviewed and approved building permit applications for accuracy.
Issued permits after coordinating appropriate interdepartmental review from the Building Official.
Determined and collected fees for permits and coordinate payment fees to other regulatory agencies Assisted Village Manger in organizing and prioritizing Village projects.
Performed lien searches.
Assisted with compliance by residents and contractors in code enforcement issues.
Worked with contracted agencies to ensure proper services were provided to residents.
Increased business processes by promoting and beginning the digitally archiving of folios.
Responded to constituency issues in timely manner.
Worked with Village Manger to streamline office procedures and processes.
Operations Manager, 01/2011 － 01/2013Start Young Finish Strong LLC. － El Portal, FL
Assisted in the daily operations.
Supervised and managed daily office operations for a staff of six.
Prepared and distributed payroll.
Worked with CFO to prepare, arrange and manage budget.
Ensured accuracy of general ledger.
Coordinated events and programming.
Service Learning Coordinator, 01/2008 － 01/2009Earth Ethics Institute － Miami, Florida
Created service-learning opportunities that incorporated environmental education.
Created and supervised programming, as well as, developed infrastructure for the department.
Instrumental in the development of several ongoing projects and systems.
2009Florida International UniversityBachelor of ArtsEnvironmental StudiesEnvironmental Studies
Highly proficient with computer programs
Excellent verbal and written communication skills and strong inter personal skills.