Certified Executive/Administrative professional with 10+ years of office experience. Committed to providing organized, efficient and confidential administrative support for executive-level (C-Suite) professionals, including coordinating complex calendars and travel arrangements, quality performance, cognitive thinking and management of department/organizational goals. PROFICIENCIES Excellent oral and written communication skills Strong interpersonal skills Organization and leadership Conference and event planning Microsoft Office (Word, Excel, Access, Project) Project Management Office Management/Administration Strong scheduling and travel coordination skills
Executive Assistant06/2008 to CurrentAAA Life Insurance CompanyLivonia, MI
I have had the opportunity to enhance my skills needed to perform a multitude of generic administrative office tasks as well as prioritize and manage multiple assignments on behalf of the executive and director level staff.
This position has also provided the opportunity to increase my knowledge in various business and technical areas.
As the position relates to general executive assistant task, business and construction project management: Answer and manage incoming and outgoing calls while recording and delivering accurate messages.
Open and properly distribute incoming mail and employee notices around the offices.
Coordinate domestic travel arrangements, including booking airfare, hotel and transportation.
Create detailed expense reports (manual and web based) and requests for capital expenditures.
Assist, plan and coordinate small (20-) to large (250+) off and on-site department and corporate meetings.
Assist, plan and coordinate logistics, materials and associated travel for board meetings, committee meetings and staff events.
Set up facilities for meetings, trainings and parties, including connecting computer/audiovisual equipment.
Screen and greet visitors, including vendors and interview candidates, and direct them to the correct employee or office.
Maintain a clean reception area, including executive lounge and associated areas.
Organize and attend meetings, including compiling all documents and reports ahead of time.
Assess urgency and priorities before accepting or declining appointments and meetings with the Senior VPs (CIO and CFO).
Obtain signatures for department and corporate financial documents and internal and external invoices.
Assist with team building initiatives and overall support for maintenance of organizational culture and employee morale.
Provide basic technical trouble-shooting support to non-technical personnel within the corporation.
Lead the project work of multiple project team members, offering constructive feedback on their work performance.
Defined clear targets and objectives and communicated them to other project team members.
Monitored timelines and flagged potential issues to be addressed on various projects.
Coordinated design meetings and decisions across multiple internal departments and teams.
Lead all phases of renovation projects, from conception to completion using various technical skills and software knowledge.
Kept all renovation projects (ranging from $20K to $2.5M) on schedule and within budget while serving as project leader.
Create new and innovative approaches to problems and discussed them with project managers and upper level management.
Attend team meetings to resolve technical and project issues, coordinate with team members and review project schedules.
Met with municipal building department and other governing agency officials to coordinate approvals.
Reviewed contractor proposals and sets of drawings prepared by A and E firms.
Drafted furniture designs adapted to floor plans, working closely with multiple furniture vendors and internal departments.
Coordinated with internal department clients, external consultants and contractors during construction bidding.
Assist, created and updated internal and external clients with cost analysis and budget considerations regarding hard and soft products and materials build-outs.
Consulted with internal department clients to determine architectural preference, functional and spatial requirements of new structures and overall design goals.
Administrative Assistant01/2008 to 06/2008AAA Life Insurance CompanyLivonia, MI
position in the Information Technology Department with AAA Life Insurance Company allowed me to showcase many of my administrative talents learned over the years.
This position allowed me the flexibility to maintain complex schedules, build lasting business relationships with external and internal customers, and gain the knowledge of the various life insurance products available to consumers.
As the position relates to administrative assistant duties: Conducted research to prepare, gather and proof meeting materials, agendas and decks for all manager and director-level meetings in the Information Technology Department.
Assisted with team building initiatives and overall support for maintenance of department culture and employee morale.
Frequently used Microsoft Office to prepare reports, spreadsheets and presentations.
Greeted numerous visitors, including business vendors and interview candidates, determined the nature and purpose of visit and directed them to the appropriate destination.
Assisted with meeting and event planning, including associated travel and logistical arrangements.
Distributed department announcements, booked conference rooms and coordinated catering for quarterly and annual staff department meetings.
Maintained various project reports and created an electronic filing system for storing.
Executive Assistant06/2007 to 11/2007Gershenson Realty & InvestmentsFarmington Hills, MI
Greeted visitors/couriers, determined the nature and purpose of visit and directed them to the appropriate destination.
Frequently used word processing, spreadsheet, presentation and database software to maintain company records.
Assisted with receptionist duties, file organization and research and development for multiple commercial properties.
Ordered, managed and distributed office supplies while adhering to a fixed office budget.
Answered and managed incoming and outgoing calls while recording accurate messages.
Opened and properly distributed incoming mail.
Maintained a clean reception area, including lounge and associated areas.
Updated the in-use commercial blueprint filing system for easy access and easy storing.
Administrative Assistant/Materials Coordinator10/2005 to 12/2006Vision Investment CorporationWarren, MI
Answered and managed incoming and outgoing calls while recording accurate messages for CEO and other office staff.
Ordered and managed office supplies, vendors, organization and upkeep.
Directed guests and routed deliveries and courier services.
Shipped and received residential building materials to/from vendors.
Delivered residential building materials to job site(s).
Estimated building materials for residential renovation projects.
Obtained carpet, roof installation, glass block window, garage door and cabinet quotes and awarded per budget demands.