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Executive Assistant / Client Relations Manager Resume Example

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EXECUTIVE ASSISTANT / CLIENT RELATIONS MANAGER
Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin a new challenge with a successful team!

Experience
04/2019 - 03/2020Quick Weight Loss Centers LLC - Executive Assistant / Client Relations ManagerPompano Beach, FL
  • Evaluated unique client situations and implemented optimal solutions
  • Utilized API reports to compile data gathered from various sources for CFO
  • Provided excellent service and attention to customers - strong problem solving skills
  • Collaborated with others to discuss new client opportunities
  • Updated web pages and social media profiles to reflect proactive strategies and engage customers and created social media content with eye for current trends for the purpose of increased client retention
  • Answered company email and social media messages
  • Developed and organized creative assets, including copy-writing text for digital use and preparing videos for social media sites such as Facebook and Instagram
  • Managed complete database of all files and project materials for Marketing and Finance Teams using Sharepoint
  • Recommended product changes to enhance customer interest and maximize sales which included tastings of new products to gain more sales revenue
  • Assisted with Daily Operations, Communications and more between Center level employees and Upper Management
  • Assisted in the hiring and training process
05/2015 - 04/2019Quick Weight Loss Centers LLC - Procurement ManagerPompano Beach, FL
  • Entered order details into the system and inputted updates accordingly using Tradegecko and Shipstation.
  • Mitigated logistics deficiencies, timely resolving shortages, missed or late deliveries while scheduling and expediting high-priority customers.
  • Managed inventory control, material control, accounting and supply reports..
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Supported the Finance department by compiling reports and End of Month support
  • Recognized by management for providing exceptional customer service.
  • Facilitated efficient purchasing and resource availability through monitoring and oversight of all company inventory.
  • Implemented robust inspection policies to check the quality of all incoming products.
  • Applied effective marketing concepts to increase revenue.
  • Maintained appropriate inventory levels to meet personnel and corporate needs.
  • Tracked and approved procurement plans and inventory levels for 42 centers
03/2013 - 04/2015Quick Weight Loss Centers LLC - Administrative AssistantPompano Beach, FL
  • Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction.
  • Planned and executed corporate meetings, lunches and special events.
  • Processed financial documents including contracts, expense reports and invoices.
  • Created and maintained spreadsheets and developed administrative and logistical reports.
  • Guided administrative and professional staff through computer and software problems.
  • Liaised with board members to provide reports, status updates and presentations.
  • Facilitated working relationships with co-tenants and building management.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Managed building access and supplied key cards to employees and visitors.
  • Supported departmental operations, including filing, end of monthl report preparation and vendor requisitions.
  • Performed complex administrative management of sensitive and confidential issues.
  • Created PowerPoint presentations used for Board Meetings
  • Coordinated project materials, including managing physical and digital files, monitoring spreadsheets and updating reports.
  • Set up and maintained physical and electronic filing systems.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Facilitated troubleshooting, maintenance and updates for office systems.
  • Contacted customers via phone and email to confirm deliveries and follow up with inquiries.
Skills
  • Social media marketing and content writer with the goal of obtaining new clients and the retention of existing clients
  • Team building and relationships with clients and employees
  • Accounts Payable support overseeing the payment of all invoices from vendors, utilities etc
  • C level support
  • Capable of wearing many hats and assisting all departments
  • Fast learner - not afraid of Tech
  • Experienced in employee management and implementation of company procedures.
Education and Training
Broward CollegeFort Lauderdale, FLAssociate of Science: Business Administration
05/2012Sanford-Brown Fort Lauderdale, FLAssociate of Science: Surgical Technology
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Resume Overview

Companies Worked For:

  • Quick Weight Loss Centers LLC

School Attended

  • Broward College
  • Sanford-Brown

Job Titles Held:

  • Executive Assistant / Client Relations Manager
  • Procurement Manager
  • Administrative Assistant

Degrees

  • Associate of Science : Business Administration
    Associate of Science : Surgical Technology

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