I am a accomplished and energetic restaurant general manager/& a great leader with a solid background of achievement in the restaurant environment. And Im a Very Customer-oriented individual looking to fill a long-term position as Restaurant Manager with 9 Years of General management experience and almost 20 years of restaurant leadership / supervisory experience I have the proven experience to grow customer base and improve team productivity and maximize returns for the company. as well as being a extremely motivated leader with strong organizational and prioritization abilities. My Areas of expertise includes training and development and creating teams of top performers and experience running restaurants successfully and providing the leadership necessary for high revenue performance. i have been Recognized for my performance excellence in operations, customer care, growth and profitability. Strong ability to drive profits, control costs and achieve continuous process improvement and Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
• Learned Leadership and Team-Building and Coaching Skills for Managers and Supervisors I Gain
winning strategies for leading your team to excellence
• I Discovered fresh ideas and new techniques to influence, motivate and mentor others I learned
how to make clear business budget and effectively manage budgets, to manage clear financial
reporting,and forecasting,revenue and expense analysis,and tracking
• And how to give clear and concise verbal and written communication
• Graduated in top of class With 9 Certificates
• Maintained a customer satisfaction rate of 95% for 2017,2018,2019
• Received superior customer service satisfaction scores for 3 consecutive Years @salsaritas Improved
productivity while reducing staffing and operational costs by 15%.by reducing costs, managing
schedules and performing variance and risk analysis to implement corrective actions. strong training
proficient inventory control by ordering precise quantities of stock and executing corrective actions to
• Led Subway team in delivery of Excellent customer service,speedy service,and sales increase a
6week contest resulting in team beating out 113 subway stores to Winning 2,000 to split and myself 2,000 .
• GM of the year 2017,2018@Subway by Delivering business strategies and developed a systems and
procedures to improve operational quality and team efficiency I Organized budgets, payed attention
P&Ls and Kept with company and my Target goals and with growth plans I effectively Cross training My
whole Which Increased Speed of services and created great customer satisfaction .
• Implemented employee engagement program to slash turnover by 90%.
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