LiveCareer-Resume

examiner team lead resume example with 8+ years of experience

JC J S S JS J S S JS J S S JS J S S JS J S S JS J S S JS
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary
Diligent, Results-driven professional with over ten years of solid customer success, real estate experience and relationship building. Skilled in providing attentive customer service, managing customer relationships through daily customer communication and increasing customer retention by fostering long-term relationships. Dedicated to providing real estate guidance and getting deals to the closing table, which has resulted in increased revenue from Top-producing Real Estate Agents
Skills
  • Microsoft Office (Excel, Word, PowerPoint,
  • Outlook)
  • Editing
  • Analytical/Research Skills
  • AP writing style
  • Writing
  • Problem-solving
  • LPS/ Blacknight
  • Vendorscape
  • Nitro Pro
  • PACER
  • Qualia
  • Resware
  • Brief knowledge of Encompass
  • LOS (Loan Origination System)
  • Customer Service
  • Communication
  • Leadership
  • Relationship-Building
Experience
10/2017 to 04/2021 Examiner/Team Lead O Bee Credit Union | Tenino, WA,
  • Spearheaded our company's entry into the Colorado and Texas markets and worked to make both markets our Top-producing states in their first two months, bringing in over $13 million
  • N
  • W dollars
  • Conducted online and in-person training sessions for new and existing employees to ensure success rate
  • Prepared title clearance affidavits such as Continuous Marriage Affidavits, LLC,Corporation and
  • Trust Affidavits, Free and Clear Affidavits, and Hold Harmless Agreements
  • Examined/read title abstracts which included deeds, mortgages, deeds of trust, liens, judgments, easements, restrictions, and plats/maps to determine ownership, encumbrances, and to verify legal descriptions of property
  • Maintained database with accurate candidate contact information, qualifications and selling points; ensure all communication with candidate is documented
  • Analyzed and evaluated records relating to federal and state tax liens, judgments, bankruptcy filings, foreclosures, and other records to be read into the title binder or informational report and order the necessary payoffs
  • Reviewed 100+ resumes to determine candidates credentials
  • Obtained and maintained a firm understanding and knowledge of state-specific statutes relating to title
  • Created title examining training materials and standard operating procedures as the sole examiner for the Colorado, Texas and Pennsylvania markets
  • Also revamped SOP's as a title examiner for Virginia, Maryland and Wisconsin markets as well
  • Worked with sellers, attorneys, underwriting counsel, and representatives from other title agencies to obtain the documentation and additional information needed to clear vesting issues, judgments, and other title defects
  • Frequently contacted Title Forward employees including Closing Specialists and Closing
  • Coordinators to clearly articulate title requirements and work towards their resolution
  • Portrayed a sense of calm and professionalism regardless of the title defect or particular situation
  • Met with hiring managers to identify talent needs and determine criteria for filling vacancies.
03/2015 to 10/2017 Mortgage Loan Processor Hennepin County | Minneapolis, MN,
  • Communicated with Sellers, buyers and renters to understand property needs, timeline and budget, earning 60% of business through referrals
  • Setup FHA, VA and Conventional loans to ensure they meet compliance and trid guidelines
  • Managed high caseload and prioritize them according to importance and deadlines
  • Meticulously reviewed and analyzed the loan application and documentation to ensure the information is complete, accurate, and complies with company standards
  • Examined credit report and worked out credit scenarios that would get an individual approved for a loan
08/2012 to 03/2015 Paralegal Houwzer | Towson, MD,
  • Efficiently prepared court documents, such as Motions for Relief and Proof of Claims on behalf of clients such as Wells Fargo Bank N.A., JP Morgan Chase Bank and PHH for attorney review
  • Sustained relationships with clients to address and resolve all issues involving court documents to guarantee they are filed correctly on their behalf
  • Applied bankruptcy laws and Pennsylvania Jurisdiction that govern how each document is prepared
  • Assisted Attorneys with completing tasks and projects, while working tight deadlines
04/2021 to Title Processor Compass Real Estate | City, STATE,
  • Execute the processing of residential and commercial sales for over 80 assigned agents and ordering title requests, certifications, mortgage, tax lien, & UCC payoffs, releases for old mortgages, and other liens against a respective property or individual(s) in question
  • Awarded for leading the entire transactions operations team with closing over 610 deals for our agents in 2022!
  • Order HOA resale packages, tax certs, sewer certs, trash certs, portnoff certs, U&O certs and L&I certs
  • Provide stellar customer service with quick and accurate answers to questions and positive solutions to problems that help customers grow their business
  • Manage up to 60 accounts monthly from inception to close for 70-plus agents using exceptional time management and organization skills
  • Coordinate with Agents, Sellers, Attorneys, Financial lenders , tax collectors, municipalities and other representatives from other agencies to obtain the documentation and additional information needed to clear title defects and to ensure applicable fees are added to appropriate settlement documents
  • Facilitate paperwork as such as Deeds, Purchasing Agreements, Listing Contracts and other legally binding documents to increase efficiency by over 45
Education and Training
Expected in 05/2010 to to Bachelor of Arts | Journalism, Sociology The Pennsylvania State University, University Park, PA GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • The Pennsylvania State University

Job Titles Held:

  • Examiner/Team Lead
  • Mortgage Loan Processor
  • Paralegal
  • Title Processor

Degrees

  • Bachelor of Arts

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: