evolent health resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

I am aiming to leverage a proven knowledge of customer service, records management,health administration, insurance verification and claims. I frequently praised as proactive by my peers, I can be relied upon to help your company achieve its goals.Forward-thinking Executive Assistant accomplished in aiding company leaders with key functions. Gifted at managing busy schedules, organizing projects and providing stellar administrative support to executive team. Assisting in the preparation of proposals and quotes for potential customers, Analyzes, and prioritizes and completes tasks with professionalism and sound judgment. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. I am Highly motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth.

  • Materials Preparation
  • Training Seminars
  • Scientific Terminology
  • Customer Service
  • Team Management
  • Critical Thinking
  • Basic Math
  • Data Gathering and Analysis
  • Organizational Skills
  • Braiding and Weaving
  • Claim Amount Calculations
  • Data Entry Software
Evolent Health , 01/2021 to 02/2023
Customer RepresentativeCity, STATE,
  • Answered insurance-related questions and discussed product offerings with prospective customers to meet unique needs.
  • Navigated computer system to look up customer information and update policies.
  • Asked probing questions and offered solutions to resolve customer issues.
  • Attended training and educational seminars to enhance knowledge and credentials.
  • Assisted new policyholders with processing claims.
  • Signed payment approvals accepted claims.
  • Supported efficient handling of complex claims and followed up on open, denied or suspended claims to complete required line items.
  • Monitored reports to identify claims issues and worked with adjusters to resolve problems.
  • Communicated with other departments to establish action plans and manage open claims to closure.
  • Provided legal support by assembling documentation for settlement action.
  • Coordinated assignment distribution to facilitate smooth workflows.
  • Managed entire data lifecycle from creation to archiving processes, establishing protocols to speed data entry procedures.
  • Resolved customer complaints or answered customers' questions.
MD Kids Pediatrics , 01/2020 to 08/2021
Medical Office Assistant/ SecretaryCity, STATE,
  • Scheduled appointments for patients via phone and in person.
  • Assisted with referrals and prepared medical records for patients.
  • Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
  • Registered patients and scheduled appointments.
  • Collected co-pays and insurance data, applying full and proper payment to patient accounts.
  • Submitted diagnosis and procedure codes for insurance companies.
  • Attentive and goal-focused brings successful approach to cultivating complex best practices to meet organizational and regulatory expectations. Detail-oriented focus on achieving expected outcomes. Enthusiastic hard worker with expertise in cultivating lucrative client relationships and implementing better processes and procedures.
  • Managed physician calendar, scheduling patient appointments and procedures.
  • Supervised order fulfillment and inventory management services to ease operations and support administrative and healthcare staff.
American Freight , 03/2018 to 08/2019
Sales RepresentativeCity, STATE,
  • Greeted customers and offered to assist with showroom navigation and selecting products.
  • Boosted sales by going beyond basics with every customer to offer product, style and purchasing advice.
  • Helped customers increase purchasing power through store financing options.
  • Asked open-ended questions to understand customer needs and style.
  • Coordinating the sales process from start to finish, including responding to customer inquiries, processing sales orders, and ensuring timely delivery of products or services.
  • Retained sales for out-of-stock and unavailable items by leveraging extensive product and manufacturer knowledge to develop alternative solutions.
  • working as a team and providing administrative support to the sales team
  • Attended training sessions to build and enhance product knowledge and sales tactics.
  • Calculated pricing quickly and deducted discounts for current sales promotions.
  • Discussed financing options, pricing and current promotional offers.
  • Upsold customers on protection plans, warranties and coordinating products.
  • Suggested specific product and options in line with customer goals.
Education and Training
Associate of Arts: Nursing, Expected in 05/2022
Collin Collage - McKinney, TX,
Bachelor of Science: , Expected in 08/2018
Texas Woman's University - Denton, TX
High School Diploma: , Expected in 05/2018
L.D. Bell High School - Hurst, TX,
Native/ Bilingual

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Resume Overview

School Attended

  • Collin Collage
  • Texas Woman's University
  • L.D. Bell High School

Job Titles Held:

  • Evolent Health
  • MD Kids Pediatrics
  • American Freight


  • Associate of Arts
  • Bachelor of Science
  • High School Diploma

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