Event Supervisor Resume Example
Love this resume?Build Your Own Now
EVENT SUPERVISOR
Professional Summary
Experienced independent manager offering more than 10 years of expertise in planning events such as weddings, sweet sixteens, bar and bat mitzvahs and quinceaneras. Accomplished in managing event planning activities from start to finish while fully incorporate clients' special requests and maintaining budgets. Client-focused in translating creative visions into unique events. Expert in planning with success in controlling costs through strategic negotiations with vendors, suppliers, and venues. Committed to going extra mile to make clients' wishes come true. A Focused leader with success in coordination and management of large-scale productions. Detail- oriented and successful in guiding teams through pre-event coordination, event execution, and post-event activities while building relationships with internal stakeholders and event attendees.
Skills
|
|
Work History
07/2014 - CurrentEvent Supervisor | Laz Parking - Charlotte , NC
- Managed event logistics and operations, including support staff, vendor services and volunteers
- Organized, coordinated and deployed events while focusing on delivering superior customer service
- Selected and ordered décor and event materials
- Supervised onsite team of 5 to 25, including caterers, audio-visual technicians, and facility management team
- Coordinated schedules and timelines for all events
- Generated client retention by accurately organizing and executing trade shows and events
- Accurately calculated and processed expenses during and after events
- Planned large-scale events such as tradeshows, conferences, and meetings
- Solicited feedback from clients to assess event success and uncover opportunities for improvement
- Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization, and rehearsal, ceremonies, and receptions
- Delivered prompt payment for event services, including vendors, venues, staff, and transportation providers
- Coordinated catering services and planned menus to compliment event theme and selected musical or guest speaker entertainment
- Fostered relationships with local and national wedding suppliers to obtain best price, quality, and delivery of products
- Attended bridal industry events to promote services and build relationships with prospective vendors
- Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues
- Hired and cross-trained staff members for various event-specific functions and ensured employees' understanding of associated processes and procedures
- Coordinated florists, photographers, videographers, musicians, officiants and ceremony participants during rehearsals and pre-ceremony, ceremony and reception events
- Promoted adherence to client-event requirements through effective delegation, prioritizing and management of all entire production lifecycle, from concept to execution
- Planned and organized activities, details and timelines for all events
- Selected and ordered refreshments, decor and event materials
04/2007 - 06/2016Traffic Officer/Dispatcher | Laz Parking - Dallas , TX
- Patrolled more than 3000 homes to preserve law and order, deter and detect criminal activity, enforce laws and regulations, respond to citizen requests for assistance and provide public safety.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Resolved homeowner problems, improved operations and provided exceptional client support.
- Handled calls to address homeowner inquiries and concerns.
- Worked with homeowners to understand needs and provide service.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Liaison between emergency services and client and patrolling officers.
- Monitored 5 to 20 buses and 20 to 150 children.
- Controlled traffic in high traffic area.
- Monitored gate cards and gate passes.
- Issue citations for violations.
05/2012 - 12/2015Event Supervisor | Loews Hotels - Nashville , TN
- Managed event logistics and operations, including support staff, vendor services and volunteers.
- Organized, coordinated and deployed events while focusing on delivering superior customer service.
- Selected and ordered décor and event materials.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Supervised onsite team of 35, including caterers, audio-visual technicians, and facility management team.
- Generated leads per special events.
- Coordinated schedules and timelines for all events.
- Generated client retention by accurately organizing and executing trade shows and events.
- Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization, and rehearsal, ceremonies, and receptions.
- Delivered prompt payment for event services, including vendors, venues, staff, and transportation providers.
- Coordinated catering services and planned menus to compliment event theme and selected musical or guest speaker entertainment.
- Fostered relationships with local and national wedding suppliers to obtain best price, quality, and delivery of products.
- Attended bridal industry events to promote services and build relationships with prospective vendors.
- Fulfilled contractual obligations, including communications, vendor coordination, schedule creation, budget administration and rehearsal and day of event coordination.
- Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues.
- Hired and cross-trained staff members for various event-specific functions and ensured employees' understanding of associated processes and procedures.
- Coordinated florists, photographers, videographers, musicians, officiants and ceremony participants during rehearsals and pre-ceremony, ceremony and reception events.
- Promoted adherence to client-event requirements through effective delegation, prioritizing and management of all entire production lifecycle, from concept to execution.
- Planned and organized activities, details and timelines for events.
- Selected and ordered refreshments, decor and event materials.
10/2011 - 11/2012Restaurant Manager | Big Momma's Cafe - City , STATE
- Increased customer satisfaction by resolving issues
- Developed team communications and information for staff meetings
- Worked with customers to understand needs and provide service
- Monitored social media and online sources for industry trends
- Resolved conflicts and negotiated mutually beneficial agreements between parties
- Led and directed team members on effective methods, operations and procedures
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction
- Prepared for and executed new menu implementations
- Organized special events in restaurant, including receptions, promotions and corporate luncheons
- Developed, implemented and managed business plans to promote profitable food and beverage sales
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service
- Actively participated in ongoing customer service programs to build sales and rapport in community
- Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies
- Correctly calculated inventory and ordered appropriate supplies
- Promoted business through participation in and sponsorship of community events
- Created fun team building activities to engage staff in up-selling to meet revenue targets
- Controlled purchases and inventory by negotiating prices and contracts with vendors
- Managed team of cooks and back of house staff for restaurant
- Interacted positively with customers while promoting hotel facilities and services
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime
- Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties
- Carefully interviewed, selected, trained and supervised staff
- Effectively managed payroll and timekeeping, including completion of proper paperwork for new hires and terminations
- Reconciled cash and credit card transactions to maintain accurate records
- Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes
- Maintained safe working and guest environment to reduce risk of injury and accidents
Education
Expected in 2022Ashford University, City, StateAssociate of Science: Sociology
Certifications
- ServSafe
- CPR/AED Certified
- Active shooter
- Fire safety
- Alcohol/drug in the workplace
- Sexual harassment
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Measurable results
- Strong summary
- Typos
Resume Overview
School Attended
- Ashford University
Job Titles Held:
- Event Supervisor
- Traffic Officer/Dispatcher
- Restaurant Manager
Degrees
- Associate of Science : Sociology
Similar Resumes
