LiveCareer-Resume

event manager nonprofit resume example with 13 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Central coordinator and point of contact for all events under my management. I have a high standard of quality and presentation for every event under my purview. I ensure to represent my clients with the highest regard possible. I take pride in my ability to excel in managing behind the scenes details, anticipating potential problems and creating innovative solutions. Comfortable working in fast-pace, hands on, growth orientated environment in which I can effortlessly move from on task to another. Currently looking for a position that offers variety and opportunity to develop both professionally and personally. I am an extreme customer-centric, team-oriented Catering Director. Educated in business operations, accounting and marketing. Ready to leverage ample skills to expand success of the company I promote.

Skills

Catering Software Expertise-caterease, social tables, planning pod & eventpro

  • Menu development
  • Staff leadership
  • Food and beverage sales
  • Diverse beverage knowledge
  • Recruitment and hiring
  • Purchasing
  • Training
  • Communication
  • Organization
  • Team leadership and supervision
  • Contract negotiations and administration
  • Operations oversight
  • Budget Management
  • Managing events start to finish
  • Monitoring events planning trends
Education and Training
University Wisconsin Milwaukee Milwaukee WI , Expected in 05/2012 Bachelor of Arts : Public Relations, Advertising, And Communication - GPA :
Experience
Kimpton Hotels - Event Manager Nonprofit
Palm Springs, CA, 03/2022 - Current
  • Under the direction of the Director of Advancement, help create a comprehensive development plan each year that includes long-term goals, annual milestones and specific strategies for increasing contributions to the annual fund, capital needs, special projects and planned giving through special events, activities and community builders.
  • Manages events budgets and oversees all advancement events-related income and expenses.
  • Effectively manages timelines and schedules for event-related teams including Advancement, volunteers, sponsors, and vendors.
  • Shows effective leadership of all major initiatives that are direct responsibilities of the Events Manager.
  • Along with the advancement team, helps develop the timeline for assigned cultivation and stewardship events.
  • Works and manages appropriate personnel and provides the necessary direction and details of those events with the people who are assisting. Specifically, the Events Manager works with:
  • Director of Advancement on the St. Dominic Dinner.
  • Alumni Manager on the All-School Reunion Weekend, individual class reunions, and alumni socials.
  • Parent Association to assist in recruitment of volunteers.
  • Database Manager to create guest lists and maintain accurate information on constituents and stakeholders.
  • Directs the annual Auction. Selects and works closely with Auction chairs to develop, direct and implement the direction and details of the Auction Project. Responsible for the revenue and goals of the Auction and works to secure proper funding and volunteer support.
  • Directs and implements benefit party fundraisers which include Past Parent/Alumni, and Current Parent events.
  • Directs annual walk-a-thon fundraiser: Knight Walk
  • Develops comprehensive vision and execution.
  • Responsible for the revenue, volunteer, and participation goals.
  • Works with faculty, staff and volunteers to secure proper funding, participation and volunteer support.
  • Develops a comprehensive plan for the annual Bill Crowley Scholarship Golf Outing.
  • Assists the Golf Outing Committee with implementing all aspects of the event.
  • Responsible for securing sponsors, donations, and attendees.
  • Works with Director of Advancement in selecting key stakeholders at event to cultivate and steward.
  • Work with Academics to coordinate non-development department fundraising initiatives in the school community.
  • Organizes community building events including Volunteer Appreciation, Grandparents Day, stakeholder socials, and campaign kick-offs.
  • Helps ensure the advancement team is producing excellent quality events that reflect the Dominican brand and mission of the school.
  • Assists the Director of Advancement with additional projects as assigned.
San Diego Transit Corporation - Director of Catering
San Diego, CA, 05/2021 - 02/2022
  • Maintained close communication with clients to mitigate service issues.
  • Organized venues, budgets, guest lists, catering and event timelines.
  • Assisted in creating a comprehensive development plan that included long-term goals, annual milestones and specific strategies for increasing contributions to the annual fund, capital needs, special projects and planned giving through special events, activities and community builders.
  • Organized and found all event volunteers, sponsors, and vendors.
  • Along with the advancement team, helped develop the timeline for assigned cultivation and stewardship events.
  • Works and manages appropriate personnel and provides the necessary direction and details of those events with the people who are assisting. Specifically, the Events Manager works with:
  • Director of Advancement on the St. Dominic Dinner.
  • Alumni Manager on the All-School Reunion Weekend, individual class reunions, and alumni socials.
  • Parent Association to assist in recruitment of volunteers.
  • Database Manager to create guest lists and maintain accurate information on constituents and stakeholders.
  • Directs the annual Auction. Selects and works closely with Auction chairs to develop, direct and implement the direction and details of the Auction Project. Responsible for the revenue and goals of the Auction and works to secure proper funding and volunteer support.
  • Directs and implements benefit party fundraisers which include Past Parent/Alumni, and Current Parent events.
  • Directs annual walk-a-thon fundraiser: Knight Walk
  • Develops comprehensive vision and execution.
  • Responsible for the revenue, volunteer, and participation goals.
  • Works with faculty, staff and volunteers to secure proper funding, participation and volunteer support.
  • Develops a comprehensive plan for the annual Bill Crowley Scholarship Golf Outing.
  • Assists the Golf Outing Committee with implementing all aspects of the event.
  • Responsible for securing sponsors, donations, and attendees.
  • Works with Director of Advancement in selecting key stakeholders at event to cultivate and steward.
  • Work with Academics to coordinate non-development department fundraising initiatives in the school community.
  • Organizes community building events including Volunteer Appreciation, Grandparents Day, stakeholder socials, and campaign kick-offs.
  • Helps ensure the advancement team is producing excellent quality events that reflect the Dominican brand and mission of the school.
  • Assists the Director of Advancement with additional projects as assigned.
Tuckaway Country Club - Event Clubhouse Manager
City, STATE, 06/2020 - 04/2021
  • Oversaw exceptional customer service program focused on exceeding expectations and maintaining club's reputation.
  • Boosted business with special events and successful marketing strategies.
  • Maintained adequate staff coverage levels with well-planned schedules and assignments.
  • Managed club's business and financial records, including paying employees and securing necessary permits.
  • Promoted facility events and offered information to clarify pricing and requirements.
  • Scheduled and coordinated events and activities.
  • Fostered clear and proactive communication with event staff to address needs and delegate tasks.
  • Improved club marketing strategies and researched ways to connect with community and increase revenue.
The Rock Snowpark & Little Switzerland - Director of Social Events & Social Media Manager
City, STATE, 05/2019 - 02/2020
  • Handled, promote and book entirety of incoming event inquires for both properties.
  • Prepare all event documentation (including diagrams and event orders) and coordinate with each property department and customer to ensure high level of service throughout pre-event, event and post-event phase.
  • Manage Social Media account for company and posting events to promote SEO and account traffic.
  • Scheduled staff for event days and was the manager on duty for the entire event
  • Maintained adherence to client-event requirements through delegation, prioritizing and management of production phases from concept to execution.
  • Maintained close communication with clients to mitigate service issues.
  • Hired and trained staff for cross-functional assignments and verified employee knowledge of specific procedures related to each event type
  • Administered contracts to deliver outstanding vendor coordination, timeline development, budgeting and day of coordination services.
  • Marketed and publicized special events in social calendars.
  • Promoted conventions and trade shows through social media and email newsletters.
  • Coordinated event catering, signage, displays, security and transportation for participants.
  • Improved results continuously by conducting thorough reviews of events' successes and failures.
Hyatt Regency Milwaukee - Assistant Banquet Director
City, STATE, 05/2018 - 05/2019
  • Oversaw service operations to ensure guests have the ultimate experience, enabling the brand to shine and your department to beat financial goals.
  • Provide input to enhance processes that heighten guest experience and improve financial results.
  • Interpret banquet event orders to ensure event details, staffing and menus are clearly communicated and orchestrated to delight guests.
  • Kept a pulse on daily banquet operations, resolving issues quickly for guest and associate safety, leading to an ideal guest experience.
  • Coordinated with employees to arrange tables, chairs and other equipment needed for functions.
  • Attended and monitored events to direct staff, proactively address issues and solve problems or concerns.
  • Interacted with kitchen staff to plan food and beverage logistics.
  • Mentored and coached team of banquet setters and other event personnel.
  • Organized and laid out buffet equipment, food displays and other items such as chafers & bar setup.
  • Created schedules for food and beverage service employees.
  • Hired and trained staff and new hires according to company policy and regulations.
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
River Club Of Mequon - Event Coordinator Specialist
City, STATE, 05/2017 - 12/2017
  • Spearhead completion of function delivery sheets in an accurate and timely fashion.
  • Maximized labor efficiency to meet budget and guest needs.
  • Help in preparation of forecast and actual budget and meticulously ensure success for every event from setup, menu selection, food presentation, manage event success from start to finish, to the end of event cleanup.
  • Exceed client expectations by maintaining constant communication with on-site contact as well as the entire staff.
  • Oversaw all daily operations from office work, payroll tasks, scheduling of all staff members, and any disciplinary actions.
  • Managed the entire banquet staff and ensured their knowledge for all banquet style service by implementing frequent training programs.
  • Selected décor and event materials fitting clients' requests and vision.
  • Organized corporate luncheons, dinners, conferences and special events.
  • Networked to obtain potential event sponsors.
  • Grew revenues by closing on leads generated from special events.
  • Drove event attendance while reducing overhead through marketing and outreach initiatives.
Fridays Front Row Milwaukee - Special Events Assistant
City, STATE, 09/2008 - 09/2017
  • Booked parties by contract for private room or payment for game day package purchase.
  • Managed and tracked all preliminary agreements, payment and tracking of billing information for all planned events.
  • Tracked special events budget, individual game day ticket purchases, and year to year event profit comparisons via excell spreadsheets.
  • Scheduled all event staff according to guest needs.
  • Maintained year to year repeat business clients.
  • Trained new event staff on operations and professional serving standards.
  • Implemented standard end of year holiday gift mailing for all clients whom purchased the brew room and/or table purchases.

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Resume Overview

School Attended

  • University Wisconsin Milwaukee

Job Titles Held:

  • Event Manager Nonprofit
  • Director of Catering
  • Event Clubhouse Manager
  • Director of Social Events & Social Media Manager
  • Assistant Banquet Director
  • Event Coordinator Specialist
  • Special Events Assistant

Degrees

  • Bachelor of Arts

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