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event manager resume example with 8+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
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Summary

Event Manager with 10+ years of experience planning and executing successful corporate and social events. Proven track record of delivering seamless event operations, managing budgets up to $500,000, and negotiating contracts with vendors and venues. Adept at coordinating logistics, managing event staff, and ensuring exceptional guest experiences. Skilled in managing multiple projects simultaneously and working under pressure to meet tight deadlines. Specializes in organizing high-profile conferences, galas, and weddings. Strong communication and interpersonal skills with a passion for creating memorable events.

Skills
  • Catering Coordination
  • Contract Negotiations and Administration
  • Transportation and Logistics Coordination
  • Team Leadership and Supervision
  • Audio Visual Equipment
  • Accommodation Organization
  • Agenda Setting
  • Information Verification
  • Materials Printing
  • Event Billing
  • Conference and Convention Planning
  • Budget Planning and Administration
  • Staff Leadership
  • Managing Events Start to Finish
  • Program Planning and Development
Education and Training
University of North Carolina At Greensboro Greensboro, NC Expected in 12/2013 Bachelor of Arts : Travel And Tourism Management - GPA :
  • National Society of Minorities in Hospitality Member, 2011-2013
Experience
Hornblower - Event Manager
Pittsburgh, PA, 01/2022 - Current
  • Organized venues, budgets, guest lists, catering and event timelines.
  • Met with potential clients to perform site inspections and give tours of facility, meeting rooms and offered activities.
  • Created detailed timelines for events based on scope of work required by each department involved in process.
  • Maintained adherence to client-event requirements through delegation, prioritizing and management of production phases from concept to execution.
  • Designed contracts, collected fees and booked venues for events.
  • Paid and settled vendors, venues, staff and contracted services.
  • Developed relationships with vendors to facilitate quality service at competitive rates while maintaining financial responsibility within budgets.
  • Assembled creative and innovative event attractions based on internal capabilities or outsourced to qualified vendors.
  • Marketed and publicized special events in social calendars.
  • Designed and maintained spreadsheets documenting vendor, facility and guest information.
  • Managed comprehensive budgets to allocate event resources and stay within financial constraints.
  • Hired and trained staff for cross-functional assignments and verified employee knowledge of specific procedures related to each event type.
  • Recruited sponsors for events and planned scope of involvement, financial tie-ins and promotional aspects for mutual benefit.
  • Oversaw advanced event registration and day-of check-in to handle high volume of guests.
Mod Pizza - Assistant General Manager
Yeadon, PA, 01/2018 - 12/2021
  • Managed day-to-day operations of a collegiate sports venue, including scheduling and coordinating events, overseeing facility maintenance, and managing staff of 50+ employees.
  • Worked closely with university administration to plan and execute high-profile events such as commencement ceremonies, conferences, concerts, and athletic tournaments, resulting in increased revenue and positive guest experiences.
  • Negotiated contracts with vendors and sponsors, resulting in cost savings and increased revenue for the venue.
  • Developed and implemented operational policies and procedures to improve efficiency and ensure compliance with safety and regulatory standards.
  • Oversaw the hiring, training, and development of venue staff, resulting in improved customer service and employee retention rates.
  • Collaborated with marketing and sales teams to develop and execute promotional campaigns and initiatives to increase event attendance and revenue.
  • Conducted regular performance evaluations of staff and implemented corrective actions as necessary to improve productivity and maintain high standards of service.
  • Coordinated with external partners and stakeholders, including local government agencies, community organizations, and event organizers, to ensure seamless event operations and positive community relations.
  • Utilized data analytics tools to track and analyze event attendance, revenue, and customer feedback, resulting in improved decision-making and strategic planning.
  • Led emergency response and safety procedures during high-profile events, ensuring the safety and security of all guests and staff.
Marriott International - Event Operations Manager
Milpitas, CA, 06/2014 - 08/2017
  • Organized venues, budgets, guest lists, catering and event timelines.
  • Handled client questions and concerns via different communication channels to deliver exceptional customer service.
  • Created detailed timelines for events based on scope of work required by each department involved in process.
  • Maintained adherence to client-event requirements through delegation, prioritizing and management of production phases from concept to execution.
  • Developed relationships with vendors to facilitate quality service at competitive rates while maintaining financial responsibility within budgets.
  • Met with potential clients to perform site inspections and give tours of facility, meeting rooms and offered activities.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Delegated work to staff, setting priorities and goals.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.

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Resume Overview

School Attended

  • University of North Carolina At Greensboro

Job Titles Held:

  • Event Manager
  • Assistant General Manager
  • Event Operations Manager

Degrees

  • Bachelor of Arts

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