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Event Manager Resume Example

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EVENT MANAGER
Summary

Dynamic Event Manager emphasizing professional event and meeting management. Keeps up-to-date on the best restaurants and attractions in the Milwaukee area and is always willing to go the extra mile to guarantee customer satisfaction. Expert communicator passionate about fostering a positive and results oriented experience.

Highlights

Microsoft applications, Internet, PowerPoint, Excel, Open Table & E-mail.
  • Service oriented

  • Set up implementation of events and meetings

  • Five star hotel experience

  • Revenue generation and management

  • Food and beverage services
Accomplishments

Initiated and cultivated strategic business partnership with sports teams, entertainment groups, religious organizations and social organizations to provide guests with guest rooms and event space, resulting in a 90% increase in occupancy rates especially during non-seasonal months.


Earned “Employee of the Month” at The Hilton Milwaukee City Center in 2008, 2009 and 2014.


Certified Training Manager January 2002

2002 Metromedia Company, L.P., Belle -- Vernon, PA

Experience
Event Manager 09/2007 to 07/2015 Hilton Milwaukee City Center Milwaukee, WI
  • Meet with corporate clients or individual clients to plan events, meetings and conferences.
  • Develop meeting schedule, meeting rooms and select meals.
  • Detail client events, meetings and conferences from meeting space, room layout, meals and event flow.
  • Conducted site tours showing ballrooms, meeting rooms and guest rooms.
  • Produced contracts, banquet event orders and reports in the Delphi management system.
  • Coordinated bridal show and wedding tastings.
  • Serviced 14 million in annual wedding blocks.
Executive Assistant/Account Executive 11/2003 to 08/2007 Alternative Publications The Shepherd Express Newspaper Milwaukee, WI
  • Supported the CFO/Associate Publisher in all aspects of customer relations, Human Resources and office administration.
  • Hired and supervised collections and clerical staff.
  • Maintained office equipment and supplies, telephone system, petty cash, meeting plans and travel arrangements.
  • Planned and administrated annual 11-day Milwaukee International Film Festival.
  • Organized and actively participated in annual budget planning meetings with senior management.
  • Created a manageable system to track and maintain client relations and employee records.
  • Directly influenced decision-making by acting as a liaison among department employees, CFO and CEO/Publisher.
Event Consultant 12/2001 to 10/2003 Karl's Event Rental Oak Creek, WI
  • Developed and managed corporate events resulting in enhanced customer relationships with strategic customers leading to additional business.
  • Creatively organized and executed all meetings and events within customer's budget, met predetermined goals and expectations by locating the venue and the theme.
  • Generated sales through effective presentations and customer service.
  • Introduced products and services to new and existing clients.
  • Increased client base to 60% in Madison and 85% in Milwaukee.
Executive Assistant 01/2000 to 11/2002 Great Wealth LLC Ponderosa Steakhouse Milwaukee, WI
  • Supported the CEO in administrative functions, prepared financial reports for board of directors and franchise officers.
  • Facilitated interview process, hired and created employee handbook.
  • Met all franchise goals and ensured all procedures and guidelines were implemented by training team.
  • Coordinated insertion of advertisements, press releases and grand opening events.
  • Maintained employee files and processed bi-weekly payroll.
Advertising Account Coordinator 02/1995 to 03/2001 Milwaukee Journal Sentinel Milwaukee, WI
  • Supported five Account Executives in daily office functions including typing sells quotes, letters to customers, technical data.
  • Met monthly sales goals through effective sales calls and lead generation through direct mail, cold calling and Internet.
  • Sales (inside/outside sales), proposals, quotes, literature fulfillment, contracts.
  • Marketing (lead tracking) effectively scaled lead generation to increase business by 90%.
  • Developed and implemented advertising sales strategies with advertisers to assist them in achieving their goals by maintaining and building relationships.
Education
High School Diploma: Arts/Music 1993 Shorewood High School Shorewood, WI
Professional Affiliations

Member National Association of Catering Executives - NACE Southeastern Wisconsin Chapter


Milwaukee Area Technical College Advisory Board Member - Hospitality program.

Skills

Administrative functions, advertisements, advertising sales, Microsoft applications, budget planning, cold calling, conference planning, generating contracts, client relations, customer relations, customer service, proficient in Delphi, direct mail, e-mail, cultivating relationships with senior management, financial reports, room layout, marketing, presentations, press releases, proposals, strategic planning, answering multiple line telephone and travel arrangements.

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Resume Overview

Companies Worked For:

  • Hilton Milwaukee City Center
  • Alternative Publications The Shepherd Express Newspaper
  • Karl's Event Rental
  • Great Wealth LLC Ponderosa Steakhouse
  • Milwaukee Journal Sentinel

School Attended

  • Shorewood High School

Job Titles Held:

  • Event Manager
  • Executive Assistant/Account Executive
  • Event Consultant
  • Executive Assistant
  • Advertising Account Coordinator

Degrees

  • High School Diploma : Arts/Music 1993

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