Event Manager Resume Example
Dynamic Event Manager emphasizing professional event and meeting management. Keeps up-to-date on the best restaurants and attractions in the Milwaukee area and is always willing to go the extra mile to guarantee customer satisfaction. Expert communicator passionate about fostering a positive and results oriented experience.
Microsoft applications, Internet, PowerPoint, Excel, Open Table & E-mail. |
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Initiated and cultivated strategic business partnership with sports teams, entertainment groups, religious organizations and social organizations to provide guests with guest rooms and event space, resulting in a 90% increase in occupancy rates especially during non-seasonal months.
Earned “Employee of the Month” at The Hilton Milwaukee City Center in 2008, 2009 and 2014.
Certified Training Manager January 2002
2002 Metromedia Company, L.P., Belle -- Vernon, PA
- Meet with corporate clients or individual clients to plan events, meetings and conferences.
- Develop meeting schedule, meeting rooms and select meals.
- Detail client events, meetings and conferences from meeting space, room layout, meals and event flow.
- Conducted site tours showing ballrooms, meeting rooms and guest rooms.
- Produced contracts, banquet event orders and reports in the Delphi management system.
- Coordinated bridal show and wedding tastings.
- Serviced 14 million in annual wedding blocks.
- Supported the CFO/Associate Publisher in all aspects of customer relations, Human Resources and office administration.
- Hired and supervised collections and clerical staff.
- Maintained office equipment and supplies, telephone system, petty cash, meeting plans and travel arrangements.
- Planned and administrated annual 11-day Milwaukee International Film Festival.
- Organized and actively participated in annual budget planning meetings with senior management.
- Created a manageable system to track and maintain client relations and employee records.
- Directly influenced decision-making by acting as a liaison among department employees, CFO and CEO/Publisher.
- Developed and managed corporate events resulting in enhanced customer relationships with strategic customers leading to additional business.
- Creatively organized and executed all meetings and events within customer's budget, met predetermined goals and expectations by locating the venue and the theme.
- Generated sales through effective presentations and customer service.
- Introduced products and services to new and existing clients.
- Increased client base to 60% in Madison and 85% in Milwaukee.
- Supported the CEO in administrative functions, prepared financial reports for board of directors and franchise officers.
- Facilitated interview process, hired and created employee handbook.
- Met all franchise goals and ensured all procedures and guidelines were implemented by training team.
- Coordinated insertion of advertisements, press releases and grand opening events.
- Maintained employee files and processed bi-weekly payroll.
- Supported five Account Executives in daily office functions including typing sells quotes, letters to customers, technical data.
- Met monthly sales goals through effective sales calls and lead generation through direct mail, cold calling and Internet.
- Sales (inside/outside sales), proposals, quotes, literature fulfillment, contracts.
- Marketing (lead tracking) effectively scaled lead generation to increase business by 90%.
- Developed and implemented advertising sales strategies with advertisers to assist them in achieving their goals by maintaining and building relationships.
Member National Association of Catering Executives - NACE Southeastern Wisconsin Chapter
Milwaukee Area Technical College Advisory Board Member - Hospitality program.
Administrative functions, advertisements, advertising sales, Microsoft applications, budget planning, cold calling, conference planning, generating contracts, client relations, customer relations, customer service, proficient in Delphi, direct mail, e-mail, cultivating relationships with senior management, financial reports, room layout, marketing, presentations, press releases, proposals, strategic planning, answering multiple line telephone and travel arrangements.
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Resume Overview
School Attended
- Shorewood High School
Job Titles Held:
- Event Manager
- Executive Assistant/Account Executive
- Event Consultant
- Executive Assistant
- Advertising Account Coordinator
Degrees
- High School Diploma : Arts/Music 1993
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