Dynamic Event Manager emphasizing professional event and meeting management. Keeps up-to-date on the best restaurants and attractions in the Milwaukee area and is always willing to go the extra mile to guarantee customer satisfaction. Expert communicator passionate about fostering a positive and results oriented experience.
Microsoft applications, Internet, PowerPoint, Excel, Open Table & E-mail.
Initiated and cultivated strategic business partnership with sports teams, entertainment groups, religious organizations and social organizations to provide guests with guest rooms and event space, resulting in a 90% increase in occupancy rates especially during non-seasonal months.
Earned “Employee of the Month” at The Hilton Milwaukee City Center in 2008, 2009 and 2014.
Certified Training Manager January 2002
2002 Metromedia Company, L.P., Belle -- Vernon, PA
Member National Association of Catering Executives - NACE Southeastern Wisconsin Chapter
Milwaukee Area Technical College Advisory Board Member - Hospitality program.
Administrative functions, advertisements, advertising sales, Microsoft applications, budget planning, cold calling, conference planning, generating contracts, client relations, customer relations, customer service, proficient in Delphi, direct mail, e-mail, cultivating relationships with senior management, financial reports, room layout, marketing, presentations, press releases, proposals, strategic planning, answering multiple line telephone and travel arrangements.
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