Event Manager Resume Example Hilton Milwaukee City Center

EVENT MANAGER

Summary

Dynamic Event Manager emphasizing professional event and meeting management. Keeps up-to-date on the best restaurants and attractions in the Milwaukee area and is always willing to go the extra mile to guarantee customer satisfaction. Expert communicator passionate about fostering a positive and results oriented experience.

Highlights

Microsoft applications, Internet, PowerPoint, Excel, Open Table & E-mail.

Service oriented

Set up implementation of events and meetings

Five star hotel experience

Revenue generation and management

Food and beverage services

Accomplishments

Initiated and cultivated strategic business partnership with sports teams, entertainment groups, religious organizations and social organizations to provide guests with guest rooms and event space, resulting in a 90% increase in occupancy rates especially during non-seasonal months.

Earned “Employee of the Month” at The Hilton Milwaukee City Center in 2008, 2009 and 2014.

Certified Training Manager January 2002

2002 Metromedia Company, L.P., Belle -- Vernon, PA

Experience

Event Manager09/2007 to 07/2015Hilton Milwaukee City CenterMilwaukee, WI

Meet with corporate clients or individual clients to plan events, meetings and conferences.
Develop meeting schedule, meeting rooms and select meals.
Detail client events, meetings and conferences from meeting space, room layout, meals and event flow.
Conducted site tours showing ballrooms, meeting rooms and guest rooms.
Produced contracts, banquet event orders and reports in the Delphi management system.
Coordinated bridal show and wedding tastings.
Serviced 14 million in annual wedding blocks.

Executive Assistant/Account Executive11/2003 to 08/2007Alternative Publications The Shepherd Express NewspaperMilwaukee, WI

Supported the CFO/Associate Publisher in all aspects of customer relations, Human Resources and office administration.
Hired and supervised collections and clerical staff.
Maintained office equipment and supplies, telephone system, petty cash, meeting plans and travel arrangements.
Planned and administrated annual 11-day Milwaukee International Film Festival.
Organized and actively participated in annual budget planning meetings with senior management.
Created a manageable system to track and maintain client relations and employee records.
Directly influenced decision-making by acting as a liaison among department employees, CFO and CEO/Publisher.

Event Consultant12/2001 to 10/2003Karl's Event RentalOak Creek, WI

Developed and managed corporate events resulting in enhanced customer relationships with strategic customers leading to additional business.
Creatively organized and executed all meetings and events within customer's budget, met predetermined goals and expectations by locating the venue and the theme.
Generated sales through effective presentations and customer service.
Introduced products and services to new and existing clients.
Increased client base to 60% in Madison and 85% in Milwaukee.

Executive Assistant01/2000 to 11/2002Great Wealth LLC Ponderosa SteakhouseMilwaukee, WI

Supported the CEO in administrative functions, prepared financial reports for board of directors and franchise officers.
Facilitated interview process, hired and created employee handbook.
Met all franchise goals and ensured all procedures and guidelines were implemented by training team.
Coordinated insertion of advertisements, press releases and grand opening events.
Maintained employee files and processed bi-weekly payroll.

Advertising Account Coordinator02/1995 to 03/2001Milwaukee Journal SentinelMilwaukee, WI

Supported five Account Executives in daily office functions including typing sells quotes, letters to customers, technical data.
Met monthly sales goals through effective sales calls and lead generation through direct mail, cold calling and Internet.
Sales (inside/outside sales), proposals, quotes, literature fulfillment, contracts.
Marketing (lead tracking) effectively scaled lead generation to increase business by 90%.
Developed and implemented advertising sales strategies with advertisers to assist them in achieving their goals by maintaining and building relationships.

Education

High School Diploma: Arts/Music1993Shorewood High SchoolShorewood, WI

Professional Affiliations

Member National Association of Catering Executives - NACE Southeastern Wisconsin Chapter

Milwaukee Area Technical College Advisory Board Member - Hospitality program.

Skills

Administrative functions, advertisements, advertising sales, Microsoft applications, budget planning, cold calling, conference planning, generating contracts, client relations, customer relations, customer service, proficient in Delphi, direct mail, e-mail, cultivating relationships with senior management, financial reports, room layout, marketing, presentations, press releases, proposals, strategic planning, answering multiple line telephone and travel arrangements.

Resume Overview

Companies Worked For:

Hilton Milwaukee City Center
Alternative Publications The Shepherd Express Newspaper
Karl's Event Rental
Great Wealth LLC Ponderosa Steakhouse
Milwaukee Journal Sentinel

School Attended

Shorewood High School

Job Titles Held:

Event Manager
Executive Assistant/Account Executive
Event Consultant
Executive Assistant
Advertising Account Coordinator

Degrees

High School Diploma : Arts/Music 1993

Event Manager Resume Example

Resume Score: 90%

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