Event Manager Resume Example
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EVENT MANAGER
Summary
Focused and driven sales management professional offering over 7 years of experience in relationship building, account retention and profit channel growth. Self-motivated leader with expertise in expanding network connections, introducing products and educating clients. Skilled in implementing pricing strategies, developing territories and revealing customer needs to deliver solutions. Effective at building and maintaining loyal customer base to maintain consistent revenue streams. Proficient in Salesforce CRM software use and lead optimization. Offering exceptional communication and organizational skills combined with industrious, personable and entrepreneurial nature.
Skills
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Experience
Event Manager, Cushman & Wakefield, January 2020-April 2020Middlesex , NJ
- Planned menus to align with event theme or budget, coordinated catering services and selected appropriate entertainment.
- Coordinated all details and activities for vendor's including sample events and speaking events.
- Maintained adherence to client-event requirements through effective delegation, prioritizing and management of all production phases, from concept to execution.
- Selected event materials which aligned with clients' requests and vision with a goal of increasing product sales by 250% by implementing our services.
- Assessed event success and uncovered room for improvement through client feedback.
- Hired and trained staff for cross-functional assignments and verified employee knowledge of specific procedures related to each event type.
- Monitored and participated in various vendor events to ensure events were run efficiently
- Trained customer service, marketing and sales teams for events.
- Coordinated vendors, timelines and budgets for events.
Operations/Regional Sales Manager, The Kennedy Center, Inc., April 2012-September 2019Newtown , CT
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications
- Analyzed performance data to assess, optimize and elevate operations, targeting current and expected demands
- Trained, mentored and supported high-performing team, providing regular performance review, feedback and coaching in deficient areas
- Collaborated with staff to maximize customer satisfaction, streamline procedures and boost bottom-line profitability
- Achieved and surpassed production targets through effective staff management, task allocation and materials coordination
- Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives
- Reviewed daily financial reports and reconciled accounts to keep information current and accurate
- Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements
- Assessed upcoming projects to forecast projected resource requirements
- Managed pre-inspections, site supervision, site measurements, scheduling and equipment management
- Established work priorities to meet contractual obligations for schedule and installations
- Improved morale and management communication by creating employee recognition and rewards practices
- Reduced costly waste in manufacturing by identifying shrink
- Recruited, hired and trained crew members on application of projects, customer relations and customer service
- Oversaw financial management activities, including budget management, accounting and payroll
- Travel to various countries such as China and Vietnam to source products, manage production and negotiate pricing
- Grew overall sales from $200,000 in my first year, to over $1,500,000 in my final year by building relationships with clients and networking.
Assistant Store Manager, CVS Pharmacy, June 2008-March 2012City , STATE
- Helped team members deliver polite and positive service to every customer by closely monitoring behaviors and offering constructive guidance
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications
- Set schedules and delegated assignments based on team member strengths to optimize coverage and service levels
- Completed frequent walk-throughs and directed team members to correct any issue impacting store appearance or professionalism
- Conducted quarterly performance reviews to organize training and development for staff
- Mentored team on effective upselling and cross-selling techniques
- Enforced merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy
- Ensured proper organization of store, responded to customer complaints and answered questions quickly
- Replenished merchandise, welcomed customers, responded to questions and maintained overall presentation of store
Education and Training
High School DiplomaSan Marcos High School, , CityState2007
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Resume Overview
School Attended
- San Marcos High School
Job Titles Held:
- Event Manager
- Operations/Regional Sales Manager
- Assistant Store Manager
Degrees
- High School Diploma
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