Event Manager Resume Example The Diplomat Beach Resort

EVENT MANAGER

Summary

Committed, enthusiastic and professional Event Manager offering nine years of experience working in a fast paced goal and budget oriented Hospitality environment requiring high levels of proficiency with internal and external customers To obtain a position with a reputable organization with the ability to utilize my experience, education and ingenuity, to coordinate manage and execute events above and beyond expectations

I give life to the dreams, providing not only the good or better, but the best event solutions that you could desire, with individual and personal attention and service through my skillset and cultured personality. When you look and feel good, so do I

Highlights

Microsoft Office, Delphi, Meeting Matrix, Microsoft Outlook, Event Management and Budgeting Certified, Client Relations, Service Culture Transformation, Meeting Planners and GroupMAX, Technology Competent, Certificate of Achievement in Dynamic Selling, Licensed Real Estate Agent

Qualities: Personable, Flexible, Innovative, Leadership Skills, Organizational Skills, Detail Oriented, Able to Multitask

Accomplishments

Event Manager of the Quarter, Q2, 2016

Event Manager of the Quarter, Q1, 2015

Highest Meeting Planner Survey Index of the Month, January,, March, August, 2015

Highest Incremental Revenue, 2015

Event Coordinator of the Year ,2008 The Westin Diplomat Resort & Spa

FIU, Senior of the Year, 2004

President 2004, Student Government Association, FIU

Chief Financial Officer, 2003 Student Government Association, FIU

Peer Advisor 2001 - 2003 , FIU

International Student Association, Representative for Dominica, FIU

Experience

05/2012 to Current

Event ManagerThe Diplomat Beach Resort － Hollywood, FL

Extensive Client communication pre and post event;

Conducting pre-planning meetings, pre- event meetings and site visits;

Reviewing event specifications and preparing event orders;

Completing detailed event resumes;

Preparing event floor plans and diagrams;

Managing group and VIP transportation arrangements;

Arranging VIP amenities;

Effectively and efficiently communicating the events throughout the Hotel and Operations to facilitate flawless execution;

Responding to guest inquiries and special requests and resolve issues and concerns in a timely, friendly and efficient manner;

Service on-site group and catering clients and respond to questions about the event including, but not limited to, group room blocks, food and beverage, the function space, ancillary and vendor services, affiliates/exhibitors and related billing processes;

Maximizing incremental revenue opportunities;

Provide direction and supervision to departments to ensure successful execution of meetings and/or events;

Preparing monthly forecasting reports for all events and assess and report metrics critical for business unit performance;

Reviewing and authorizing event final invoices;

Maintaining the hotel's e-menus website and Delphi administrative software program;

Expense and Crystal reporting;

Scheduling FireMarshall and complying with City of Hollywood regulations for Police and Fire Codes

Managing Loading in and out for event setup

12/2006 to 05/2013

Event CoordinatorThe Westin Diplomat Resort & Spa － Hollywood, FL

Preparing and organizing files;

Assist with ensuring timely Communication with clients;

Assist in the preparation for site visits, pre-planning and pre-event meetings, including securing room reservations, amenities, property site alerts, restaurant reservations, spa/golf reservations, outlook appointments, site kits and binders;

Assisting with creating and distributing event orders;

Assisting with preparing event resumes; and closing out event files.

Conducting event order and resume distribution;

Internet and telecom orders;

Purchase order requests

07/2004 to 12/2006

Marketing & Sales CoordinatorThe Marriott Villas at Doral － Doral, FL

Widespread research and marketing of the Marriott Vacation Ownership Properties in order to meet and exceed sales budget and goals.

Establishing and securing customer relationships

Education

2004

Bachelor of Science: Hospitality and Event ManagementFlorida International University － Miami, FloridaHospitality and Event Management

1997

Associate of Arts: Business AdministrationClifton Dupigny Community College － RoseauDominicaBusiness and Professional Communications

Skills

Proficient in computers: outlook, office applications;

budgeting, client relations, delphi, social tables, expense reporting, detail oriented, result driven, Dependable, customer focused, easy to adapt in various working environments, takes pride in quality output, values teamwork and integrity, takes ownership and recognizes a sense of urgency and discipline

Resume Overview

Companies Worked For:

The Diplomat Beach Resort
The Westin Diplomat Resort & Spa
The Marriott Villas at Doral

School Attended

Florida International University
Clifton Dupigny Community College

Job Titles Held:

Event Manager
Event Coordinator
Marketing & Sales Coordinator

Degrees

Bachelor of Science : Hospitality and Event Management
Associate of Arts : Business Administration

Event Manager Resume Example

Resume Score: 90%

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