Event Manager Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Committed, enthusiastic and professional Event Manager offering nine years of experience working in a fast paced goal and budget oriented Hospitality environment requiring high levels of proficiency with internal and external customers To obtain a position with a reputable organization with the ability to utilize my experience, education and ingenuity, to coordinate manage and execute events above and beyond expectations
I give life to the dreams, providing not only the good or better, but the best event solutions that you could desire, with individual and personal attention and service through my skillset and cultured personality. When you look and feel good, so do I
Microsoft Office, Delphi, Meeting Matrix, Microsoft Outlook, Event Management and Budgeting Certified, Client Relations, Service Culture Transformation, Meeting Planners and GroupMAX, Technology Competent, Certificate of Achievement in Dynamic Selling, Licensed Real Estate Agent Qualities:  Personable, Flexible, Innovative, Leadership Skills, Organizational Skills, Detail Oriented, Able to Multitask
Event Manager of the Quarter, Q2, 2016
Event Manager of the Quarter, Q1, 2015
Highest Meeting Planner Survey Index of the Month, January,, March, August, 2015
Highest Incremental Revenue, 2015
Event Coordinator of the Year ,2008 The Westin Diplomat Resort & Spa

FIU, Senior of the Year, 2004
President 2004, Student Government Association, FIU
Chief Financial Officer, 2003 Student Government Association, FIU
Peer Advisor 2001 - 2003 , FIU
International Student Association, Representative for Dominica, FIU

Event Manager, 04/2012 to Current
American Museum Of Natural HistoryNew York, NY,

Extensive Client communication pre and post event;
Conducting  pre-planning meetings, pre- event meetings and site visits;
Reviewing event specifications and preparing event orders;
Completing detailed event resumes;
Preparing event floor plans and diagrams;
Managing group and VIP transportation arrangements;
Arranging VIP amenities;
Effectively and efficiently communicating the events throughout the Hotel and Operations to facilitate flawless execution;
Responding to guest inquiries and special requests and resolve issues and concerns in a timely, friendly and efficient manner;
Service on-site group and catering clients and respond to questions about the event including, but not limited to, group room blocks, food and beverage, the function space, ancillary and vendor services, affiliates/exhibitors and related billing processes;
Maximizing incremental revenue opportunities;
Provide direction and supervision to departments to ensure successful execution of meetings and/or events;
Preparing monthly forecasting reports for all events and assess and report metrics critical for business unit performance;
Reviewing and authorizing event final invoices;
Maintaining the hotel's e-menus website and Delphi administrative software program;
Expense and Crystal reporting;
Scheduling FireMarshall and complying with City of Hollywood regulations for Police and Fire Codes
Managing Loading in and out for event setup
Event Coordinator, 11/2006 to 04/2013
Jekyll Island AuthorityJekyll Island, GA,


Preparing and organizing files;

Assist with ensuring timely Communication with clients;

Assist in the preparation for site visits, pre-planning and pre-event meetings, including securing room reservations, amenities, property site alerts, restaurant reservations, spa/golf reservations, outlook appointments, site kits and binders;

Assisting with creating and distributing event orders;

Assisting with preparing event resumes; and closing out event files.

Conducting event order and resume distribution;
Internet and telecom orders;
Purchase order requests
Marketing & Sales Coordinator, 06/2004 to 11/2006
The Marriott Villas At DoralCity, STATE,


Widespread research and marketing of the Marriott Vacation Ownership Properties in order to meet and exceed sales budget and goals.

Establishing and securing customer relationships

Bachelor of Science: Hospitality and Event Management, Expected in 2004
Florida International University - Miami, Florida
Hospitality and Event Management
Associate of Arts: Business Administration, Expected in 1997
Clifton Dupigny Community College - Roseau,
Business and Professional Communications
Kelbert Fleming, Director, Catering & Event Management, The Diplomat Beach Resort | 954-602-8631  |
Stacy Henry, Assistant Director of Events, The Hilton, Cleveland Downtown
Melissa Sarmiento, Assistant Director, Catering & Event Management, The Diplomat Beach Resort | 954-602-8627 |
Proficient in computers: outlook, office applications;
budgeting,  client relations, delphi, social tables, expense reporting, detail oriented, result driven, Dependable, customer focused, easy to adapt in various working environments,  takes pride in quality output, values teamwork and integrity, takes ownership and  recognizes a sense of urgency and discipline

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Resume Strength

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Resume Overview

School Attended
  • Florida International University
  • Clifton Dupigny Community College
Job Titles Held:
  • Event Manager
  • Event Coordinator
  • Marketing & Sales Coordinator
  • Bachelor of Science
  • Associate of Arts