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Event Coordiantor and Consultant Resume Example

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EVENT COORDIANTOR AND CONSULTANT
Summary

Industrious Hospitality Specialist offering advanced knowledge of venue procurement and large-scale event coordination. Willing and able to apply an exceptional work ethic and a passion for driving sales to help perpetuate the Company's mission to accelerate into the upcoming market. I am a Results-driven marketing leader born to build strategic, successful campaigns to increase profits, market share and help cement industry dominance for demanding customers. Focused, performance-minded manager with proven skills in project management, team building, customer relations and campaign optimization. Ready to offer over 20 years of experience to new role dedicated to achieving exceptional results on tight timetables.

Skills
  • Food sanitation regulations
  • Team member development
  • Staff leadership
  • Dietary restriction compliance
  • Corporate event coordination
  • Special event coordination
  • Venue procurement
  • VIP services
  • Promotions
  • Training and mentoring
  • Social media networking
  • Effective multi-tasker
  • Marketing and sales experience
  • Employee training
  • Safety standards training
  • Strong communication skills
  • Verbal communication
  • Organizational ability
  • Banquets and catering
Experience
Event Coordiantor and Consultant
November 2014 to October 2019Palm Lodge Estates － Anaheim, CA
  • Organized event logistics, such as scheduling, budget development and management, staffing and communicating with clients in regards to event needs.
  • Managed catering services, audio-visual services, entertainment and housekeeping.
  • Organized events, budgets, guest lists, catering and event timelines.
  • Assessed events planning services and related costs.
  • Organized corporate luncheons, dinners, conferences and special events.
  • Successfully organized and executed a minimum of 4 events per year shows and events, fostering client retention.
  • Selected custom decorations and event materials fitting clients' requests and vision for each event
  • Hosted various amount of attendees during annual events.
  • Recommended money-saving strategies for each event.
  • Planned, organized and executed annual and special events, ensuring highest level of customer satisfaction.
  • Directed event production in collaboration with all sponsors, hosts and internal teams.
  • Served as point of contact for staff, contractors, vendors and suppliers.
Promotional Manager
April 2007 to May 2013Ultimatestudios － Anahiem, CA
  • Generated new business by developing special projects and events for prospective customers.
  • Directed preparation of all marketing materials, including descriptions, photographs, design for all print and digital items.
  • Executed and updated marketing plans to increase branding exposure, customer traffic and sales.
  • Oversaw and mentored research and development personnel to optimize performance and return
  • Exceeded specific team goals and resolved issues by partnering with staff to share and implement customer service initiatives.
  • Worked with Owner and Promotional teams to coordinate marketing activities focused on successful promotion of current and upcoming events.
  • Tested and optimized social media and marketing campaigns, including content creation, pay-per-click, event key words, social media and lead generation.
  • Recommended product changes and services to enhance customer interest to maximize sales.
  • Supervised promotional team to develop and optimize product specifications to receive the greatest return.
  • Captured new customers by optimizing business strategies and launching new products.
  • Strengthened product branding by developing communication campaigns, promotional materials, research of market intelligence information and updated databases to maximize outreach.
  • Conducted research and development on existing and emerging products to highlight benefits and attract retention.
  • Conferred with advertising managers to develop and implement marketing plans.
  • Mentored marketing personnel on best practices and protocol to maximize productivity.
Banquest Captain/Event Coordinator
April 1995 to September 2001Ramada Inn － Anaheim, CA
  • Managed all venue personnel to coordinate event logistics.
  • Supervised food preparation, delivery and quality to ensure satisfaction.
  • Supervised daily operations of all banquet staff
  • Coordinated with the wait staff, ensuring that buffet stations in the dining room were always kept clean and dishes were refilledquickly.
  • Hired and mentored all new employees while also demonstrating the best methods for servicing clients and guests.
  • Ensured that guest complaints were handled in the most effective manner possible and that complimentary services were offered for hardship cases.
  • Supervised 15-40 employees per shift.
  • Interviewed, hired and trained new team members.
  • Recognized VIP customers immediately and provided special treatment, including preferred tables.
  • Evaluated department conditions and operations to determine strengths and areas for improvement.
  • Made sure all guests were served promptly, courteously and professionally.
  • Built attractive holiday and seasonal displays for merchandising program.
  • Arranged and stocked department display areas.
  • Interviewed, hired and trained staff on banquet, bar, and operations practices, customer service standards and productivity strategies which improved customer retention and bolstered sales.
  • Managed customer service by training staff, overseeing operations and resolving issues quickly.
  • Prepared and maintained buffet and salad bar area by checking temperatures, restocking food and monitoring potential avenues of contamination.
  • Set effective employee schedules, maintaining coverage at peak times and minimizing labor costs.
  • Maximized employee morale and corrected performance issues in accordance with established standards.
  • Managed efficient, friendly and effective 15=40-person crew daily
  • Complied with health and sanitation practices and procedures.
  • Delegated daily tasks to team members to optimize team productivity.
National Sales Representative
Ez Communications Inc. － Fullerton, CA
  • Stayed current on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge.
  • Oversaw inventory purchases and sales contracts to keep records current and compliant.
  • Increased repeat customer base by maintaining relationships with high-profile clients and effectively managing service issues.
  • Exceeded specific team goals and resolved issues, partnering with upper management team to share and implement continuous improvements.
  • Interfaced with [Number] vendors and accounts to resolve problems in timely manner while exceeding sales quotas and objectives.
  • Profiled, targeted and prospected territory within and beyond existing customer base.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Worked closely with [Job title]s, using persuasive communication skills and customer relations expertise to close deals with [Type] clients.
  • Penetrated new market areas by investigating competitor products, services and trends.
  • Retained existing customers and substantially grew customer base, product line and sales volume.
  • Contacted customers via phone and email to explore connections, offer services and cement relationships.
  • Managed and maintained client book of [Number] accounts and weekly sales records.
  • Planned and developed strategies to increase sales and territory.
Education and Training
High School Diploma : June 1992Norte Vista High School － Riverside, CA
Some College (No Degree) : Telecommunications RepairSprint School － Las Vegas Nevada
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Resume Overview

Companies Worked For:

  • Palm Lodge Estates
  • Ultimatestudios
  • Ramada Inn
  • Ez Communications Inc.

School Attended

  • Norte Vista High School
  • Sprint School

Job Titles Held:

  • Event Coordiantor and Consultant
  • Promotional Manager
  • Banquest Captain/Event Coordinator
  • National Sales Representative

Degrees

  • High School Diploma : June 1992
    Some College (No Degree) : Telecommunications Repair