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Event Caterer Resume Example

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Andrea
Rico
Professional Summary

Talented Catering Staff member eagerly sets up and assembles food and supplies at full-service events to satisfy guests. Over 2 years of friendly and professional serving experience at buffet luncheons, black-tie dinners and receptions. Serves full-course meals in seated and buffet dining styles Hardworking Kitchen Assistant well-versed in food preparation techniques and inventory management to maintain consistent stock of needed supplies. Shoulders multiple kitchen tasks in support of cooks and servers. Thrives in busy environments. Skilled Food Service Worker bringing 2 years of experience and understanding of hospital operations. Enthusiastic about supporting patient care with nutritious food.

Skills
  • Problem resolution
  • Team management
  • Relationship development
  • Kitchen staff coordination
  • Strategic Planning
  • Food plating and presentation
  • Safe food handling
  • Kitchen equipment operation and maintenance
  • Cleanliness
  • Scheduling
  • Advanced culinary techniques
  • Cleaning practices
  • Proper food storage
Education
Mark Twain CityExpected in 06/2021High School Diploma
Work History
Company Name- Event Caterer
City, State01/2018 - Current
  • Created catering menu based upon client specifications, event type, dietary needs and budget.
  • Met face-to-face with clients of diverse backgrounds to discuss specific needs and considerations, designing unique garnishes, table settings and plate displays to suit each group's theme.
  • Crafted exciting catering options for clients, including pig roasts, corporate picnics, outdoor sit-down wedding banquets and seaside clambakes.
  • Followed all safety instructions to avoid injuries when operating heavy equipment in kitchen.
  • Cooked for large groups of people efficiently, managing various types of food, including soups and entrees for events of more than 100.
  • Sampled each dish for quality control prior to serving, identifying mistakes and solving immediately.
  • Conceptualized menus to account for dietary restrictions and personal requests, including food allergies.
  • Addressed customer complaints with openness and proactivity, attending to concerns personally and offering creative solutions to uncharted problems with food availability, temperature and quantity.
  • Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
  • Motivated staff to perform at peak efficiency and quality.
  • Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
  • Organized and oversaw food service training to educate employees on various tasks, including resetting tables, relaying orders to cooks and upselling food and beverages.
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
  • Helped general management develop prices based on inventory costs and portion sizes.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Verified prepared food met all standards for quality and quantity before serving to customers.
  • Limited portion sizes and used garnishes to control food costs.
  • Oversaw food preparation and monitored safety protocols.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Company Name- Cafe Cashier
City, State01/2018 - Current
  • Requested official identification for food purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Counted cash in register drawer at beginning and end of shift.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Educated customers on promotions to enhance sales.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Helped customers manage large purchases by collecting items from shelves and storage locations.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Assisted customers by answering questions and fulfilling requests.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Prepared beverages and filled food orders for customers.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
Company Name- Housekeeper
City, State08/2020 - 09/2020
  • Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Removed waste paper and other trash from premises to designated area.
  • Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
  • Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
  • Kept building entryway glass clean and polished for professional presentation.
  • Verified cleanliness and organization of storage areas and carts.
  • Changed bed linens and collected soiled linens for cleaning.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Moved chairs, desks and beds around rooms to clean behind and underneath furniture.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Documented and reported all necessary facility and building repairs observed.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Restocked linen and cycled towels and sheets in all areas of full-service hotel-based spa.
  • Waxed and polished wood floors and other woodwork.
  • Dusted picture frames and wall hangings with cloth.
  • Picked up trash from parking lot and garden areas to keep those areas free of debris.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Maintained facility floral arrangements in lobbies and public areas by watering and replacing past-prime flowers.
  • Adhered to professional house cleaning checklist.
  • Attended to locker area by laundering dirty towels and clearing away stray slippers.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Polished glass surfaces and windows.
  • Accepted accountability for all assigned building keys, master keys and access cards.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Returned emptied garbage receptacles to proper locations.
  • Replenished room supplies such as drinking glasses, bathroom items, writing supplies and hotel brochures to make guests feel welcome and at home.
  • Reported damages, maintenance problems, safety issues and potential hazards to management.
  • Inspected guest rooms, lobbies and common areas to verify cleanliness and tidiness.
  • Established and maintained clean and comfortable environments by performing cleaning duties, including vacuuming, wiping windows, dusting and sanitizing bathrooms.
  • Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
  • Stripped and refinished hard surface floors to maintain quality condition and appearance.
Company Name- Front Desk Agent for Hotel
City, State08/2020 - 09/2020
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
  • Promoted local entertainment and sporting events and offered details to assist patrons.
  • Calculated billings and posted charges to room accounts, reviewing all charges with guests at checkout.
  • Updated customer accounts with add-on room charges, including minibar use and room service bills.
  • Explained details regarding property, including restaurants, pool area, spa and fitness center to acclimate patrons to resort environment.
  • Promptly answered multi-line phone system and greeted callers enthusiastically.
  • Politely welcomed arriving guests, providing room keys and information on amenities and policies.
  • Took reservations over phone, in person and via computer for guests and provided confirmation information.
  • Issued room keys to guests upon check-in and answered questions regarding proper use.
  • Assisted guests by furnishing information and directions to various areas of property including casino, gift shop and dining areas.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Confirmed relevant guest information and payment methods to prevent fraud.
  • Maintained transaction security by verifying payment cards against identification.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
  • Educated guests on hotel security features and instructed on important information regarding safety processes and procedures.
  • Executed positive demeanor to each and every visitor approaching front desk.
  • Swiftly responded to room requests and other inquiries made via establishment website, email or phone.
  • Provided services efficiently and with high level of accuracy.
  • Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
  • Assisted other hotel personnel in various capacities including overseeing entire front desk when manager was unavailable and handling purchases at gift shop when required.
  • Communicated problems regarding guest rooms to housekeeping services and maintenance personnel.
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Resume Overview

School Attended

  • Mark Twain

Job Titles Held:

  • Event Caterer
  • Cafe Cashier
  • Housekeeper
  • Front Desk Agent for Hotel

Degrees

  • High School Diploma

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