Jessica Claire
, , 100 Montgomery St. 10th Floor
(555) 432-1000 - - resumesample@example.com - -
(555) 432-1000 - - resumesample@example.com - -
Summary
Licensed and talented skin care specialist with knowledge in all areas of skin therapy, including administering facials. Adaptable and driven with ability to thrive in team-based or individually motivated settings.
Skills
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Experience
01/2021 to Current
Esthetician Four Seasons Hotels Inc – Las Vegas, NV,
- Provided excellent customer service and skincare treatments to clients.
- Educated clients on skin care procedures and products.
- Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.
- Sold skincare products to patients according to specific needs, boosting overall revenue.
- Set up patient rooms and sterilized equipment.
- Collected patient history to analyze patient-specific needs and determine proper skincare treatments.
- Answered multi-line phone, returned clients calls and scheduled appointments.
- Meticulously maintained spa appearance and cleanliness.
- Improved appearance of clients' skin through non-surgical processes.
- Conducted private client consultations.
- Pursued continuing education to learn new advances in skin condition treatments.
- Sold salon-exclusive skin care products and encouraged service upgrades.
- Scheduled patient consultations and treatments using Vagaro.
06/2019 to 03/2020
Esthetics Student Busch's, Inc. – Tecumseh, MI,
- Sold lotions, creams and other skincare products.
- Performed face and scalp massages and assisted with body scrubs.
- Learned new techniques, including complete chemical peel process.
- Consulted with clients and performed treatments to address skincare needs.
- Assessed client needs and recommended skin care and anti-aging products.
- Monitored product freshness, appearance and cleanliness to improve quality control.
- Supported profitability by upselling products and services and processing sales.
- Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.
- Collected patient history to analyze patient-specific needs and determine proper skincare treatments.
- Provided excellent customer service and skin care treatments to all clients.
- Meticulously maintained spa appearance and cleanliness.
- Educated clients on skin conditions, treatments and products to grow sales.
- Gave patients customized treatments and educated on procedures.
- Sold salon-exclusive skin care products and encouraged service upgrades.
- Set up patient rooms and sterilized equipment.
- Offered brow and eyelash tinting services.
- Taking clients/rebooking on Salon Biz
05/2017 to 05/2018
Barista Coffee Waves – City, STATE,
- Educated customers on beverage menu items and provided samples of daily brews.
- Listened to customer desires and needs to recommend optimal products.
- Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
- Gave details on coffee blends and preparation descriptions to customers.
- Merchandised display cases and diligently promoted prepared foods to drive business revenue.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Operated cash register, collected payments and provided accurate change.
- Protected store assets and facilities by complying with company policies and procedures.
- Enthusiastically engaged customers during busy periods to keep mood light and fun.
- Maintained calm demeanor during high-volume periods and special events.
- Cleaned and sanitized work areas, utensils and equipment.
- Greeted guests with pleasant smile and superior customer service.
- Protected customers by regularly cleaning and sanitizing work areas and equipment.
- Restocked counter and customer areas to maintain adequate items levels for expected needs.
- Developed creative and appealing latte art techniques and instructed coworkers in method.
- Received and accurately processed customer payments.
- Weighed, ground and packed coffee per customer orders.
- Brewed approximately 1 batches of coffee per 30 minutes, keeping watchful eye on levels to avoid empty machines during peak shop hours.
Education and Training
Expected in 03/2020
: Esthetics
Aveda Institute - Corpus Christi - Corpus Christi, TX
Aveda Institute - Corpus Christi - Corpus Christi, TX
Expected in
: Health Sciences
Texas A&M University - Corpus Christi - Corpus Christi, TX
Texas A&M University - Corpus Christi - Corpus Christi, TX
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School Attended
- Aveda Institute - Corpus Christi
- Texas A&M University - Corpus Christi
Job Titles Held:
- Esthetician
- Esthetics Student
- Barista
Degrees
- Some College (No Degree)
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