Licensed esthetician and skincare specialist with knowledge in all areas of skin therapy. Exhibits strong sales and customer service skills necessary to meet goals and exceed client expectations. Skilled in a variety of services including facial treatments, dermaplaning, anti-aging protocols, and chemical peels. Organized and detail-oriented.
- Microdermabrasion certified
- Barbicide/Barbicide COVID-19 Certified
- Milady Training Infection Control Certified
- Completed credits towards Associate’s in Business & Marketing (2018-2019)
- Completed credits towards Bachelor’s in Education (2017-2018)
Seattle, WA, 07/2020 - Current
- Maintains knowledge on GloSkinBeauty, Revitalash, Hampton Sun, Aromatherapy Associates, Patchology, and Comfort Zone products to provide excellent skin care treatments.
- Consults individually with clients on products to achieve their unique skincare goals.
- Educates clients on regular product use and procedures for individualized skin needs.
- Provides excellent customer service to an average number of 20 clients per week to promote a warm culture in the studio.
- Maintains standards of sanitation and sterilization as directed by law and spa's policies and procedures.
- Answers multi-line phone, returns clients calls, and schedules appointments.
City, STATE, 03/2018 - Current
- Acted as a part-time key holder for a time while in school.
- Operates cash register, collects payments, and provides accurate change.
- Greets each customer and offers assistance in finding requested items, helping boost customer satisfaction.
- Builds and maintains relationships with peers and upper management to drive team success.
- Answers incoming phone calls to provide store, products, and services information.
- Regularly trains new incoming employees.
- Monitors sales floor to identify customers in need of assistance and merchandise in need of replenishment.
City, STATE, 12/2017 - 09/2021
- Fostered relationships with students, and provided counseling and guidance on personal issues.
- Mentored high school girls throughout the years while organizing and facilitating weekly events for them.
- Worked as a volunteer leader and lead five camp trips as a chaperone.
City, STATE, 09/2018 - 09/2019
- Served as main point of contact for clients, answering questions and responding to messages.
- Wrote and uploaded blog posts and articles to drive traffic to client sites.
- Collaborated with content contributors to build optimization strategies.
- Wrote and uploaded quality posts for client's various social media pages, improving overall traffic.
- Connected with customers by responding to comments and tagged photos with engaging questions and remarks.
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School Attended
- Brown Aveda Institute
- Lorain County Community College
- Ohio University
Job Titles Held:
- Esthetician
- Senior Customer Associate
- Young Life Leader
- Marketing/Social Media Marketing Assistant
Degrees
- Licensed Esthetician
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