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Esthetician Resume Example

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ESTHETICIAN
Summary
Skills
  • Reception
Experience
06/2003 - Current
Gene Juarez Salons & Spas － Tacoma, WAEsthetician
  • Offered lash application, warm stone massage and brow and eyelash tinting services.
  • Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.
  • Conducted private client consultations.
  • Scheduled patient consultations and treatments.
  • Collected patient history before planning treatments.
  • Set up patient rooms and sterilized equipment.
  • Vastly improved appearance of clients' skin through non-surgical processes.
  • Assisted spa in activities such as staff meetings, promotions and housekeeping duties.
  • Sold salon-exclusive skin care products and encouraged service upgrades.
  • Educated clients on skin care procedures and products.
  • Pursued continuing education to learn new advances in skin condition treatments.
  • Meticulously maintained spa appearance and cleanliness.
  • Sold skincare products to patients according to specific needs.
  • Learned new techniques, including complete chemical peel process.
  • Instructed clients on how to apply make-up to achieve desired look.
  • Maintained appropriate decorum and professionalism at all times.
  • Provided excellent customer service and skin care treatments to all clients.
01/2000 - 12/2022
Nordstrom － Tukwila, WACosmetic Counter Manager
  • Drove retail sales through salon product and service promotion, making catered recommendations to meet client needs.
  • Recommended styles and treatments based on clients' needs and appearances.
  • Collected payment from customers and scheduled next appointments.
  • Operated cash register and credit card machine to receive payments worth up to $[Amount] daily.
  • Handled $[Amount] in cash and credit card payments daily with [Number]% accuracy.
  • Recommended products to customers to meet current needs or resolve specific concerns.
  • Sanitized workstations and salon equipment to reduce chance of infection.
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
  • Applied makeup to achieve desired day-to-day and special event looks.
  • Double-checked inventories and stocking for [Number] treatment and sale areas.
  • Fostered clean and sanitary work environment to protect customers and staff from infection.
  • Set up workstation and treatment room with necessary products, equipment and supplies.
09/2000 - 01/2022
Garden Botanika Inc. － Tukwila, WARetail Sales Associate
  • Worked with off-site locations to find desired items for customers.
  • Initiated friendly conversation with each customer to determine level of assistance required.
  • Bagged, wrapped and packaged purchases according to customer needs.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Provided every customer with professional and polite support for sales and service needs.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Generated brand awareness and positive product impressions to increase sales.
  • Promoted brand through event marketing, demonstrations and sales.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
  • Assisted in ringing up sales at registers and bagging merchandise.
  • Followed all company policies, rules and procedures to promote company goals and ensure safety.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Drove sales by successfully employing strategies such as upselling and cross-selling.
  • Help customers load purchased equipment when necessary.
  • Maintained assigned area to store standards by setting up and monitoring accurate ad signage and correct merchandise placement.
  • Kept tabs on competitors by analyzing successes and failures and evaluating impact on market.
  • Helped customers by answering questions and locating merchandise.
  • Supported managers with organizing store and showcasing new items in eye-catching displays.
  • Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
  • Prepared products for promotional sampling during in-store demonstrations.
  • Proactively engaged shoppers, providing assistance and information on merchandise and product features.
  • Prevented store losses by leveraging awareness, attention to detail and integrity to identify and investigate concerns.
  • Regularly assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
  • Built customer loyalty by engaging with and identifying product needs of customers.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Managed cash register operations using POS system including processing sales and returns.
01/1998 - 01/1999
Crown Hair Design － Tukwila, WAReception
  • Kept reception area clean and organized to offer positive first impression to every visitor.
  • Sorted incoming mail and directed to correct personnel each day.
  • Organized and updated daily/weekly schedules as well as monthly calendar obligations for various levels of management and staff.
  • Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items daily.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Followed security procedures, issued visitor badges, monitored logbooks and reported irregularities.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Answered and directed incoming calls using multi-line telephone system.
  • Gathered, sorted, distributed and sent mail and packages.
  • Provided clerical support to all team members to improve office efficiency and enhance productivity.
Education and Training
The Euro Institute Renton , WAEsthetician License
03/2002
The Euro Institute Renton, WAEsthetician License : Skin Care
06/2000
Tyee Senior High Seatac , WAHigh School Diploma
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Resume Overview

Companies Worked For:

  • Gene Juarez Salons & Spas
  • Nordstrom
  • Garden Botanika Inc.
  • Crown Hair Design

School Attended

  • The Euro Institute
  • Tyee Senior High

Job Titles Held:

  • Esthetician
  • Cosmetic Counter Manager
  • Retail Sales Associate
  • Reception

Degrees

  • Esthetician License
    Esthetician License : Skin Care
    High School Diploma

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