erp project manager resume example with 12+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Document Control Specialist with experience storing, managing, maintaining, and developing company and project documents with accuracy and quality in mind. Looking for a challenging new role with a growing team where I can apply my expertise and extensive experience in document management. Project management Data entry Conflict resolution Team Leadership Recordkeeping skills Public speaking Project organization Problem resolution Dinner service planning Self-motivated Skilled in Microsoft Office Suite Regulatory compliance Organization Document scanning Extremely organized Digital file organization Report writing Customer service Data Management Clerical support

  • Project Team Coordination
  • Work Planning and Prioritization
  • Project Management
  • Documentation and Reporting
  • Data Analysis
  • Budget Control
  • Schedule Management
  • Verbal and Written Communication
  • Technology Implementation
  • Complex Problem Solving
  • Quality Assurance
  • Attention to Detail
  • Public Speaking
  • Conflict Resolution
  • MS Office
  • Researching and Compiling Data
  • Change Management
  • Project Planning
  • Assigning Work
  • Records Maintenance
  • Regulatory Controls
  • Records Management
  • Document Distribution
  • Document Control
  • File Systems Coordination
  • Electronic Document Preparation
  • Workflow Management
  • Microsoft Office
ERP Project Manager, 08/2020 to Current
PlexRemote - Pennsylvania, PA,
  • In charge of project coordination, which included defining scope, managing milestones, and maintaining positive relationships
  • Assessed areas in need of improvement and developed solutions by analyzing network security and current infrastructure
  • Played a key role in ongoing network design, reevaluation, and optimization to keep up with the company's growth
  • Oversaw the implementation of the company's enterprise security strategy, which included network and hardware security, disaster recovery, data security, and endpoint security
  • Collaborated with management teams to plan, develop, coordinate, and implement technical strategies that were in line with the client's vision, mission, and purpose
  • Wrote and managed Work Instructions for all processes within the ERP System
  • Developed naming convention for all reports and work instructions
  • Developed and designed crystal reports for the ERP System
  • Assisted colleagues with questions and issues that arose within/from the ERP System
  • Developed flowcharts for all departments and key processes.
Document Control Specialist, 01/2016 to Current
Alchemy SystemsChampaign, IL,
  • Manipulated and converted documents to meet the requirements of specific individuals or projects
  • Produced ad hoc reports and documents for senior team members on an as needed basis
  • Established, improved, and reinforced document management systems to handle current and anticipated requirements
  • Assisted with inbound and outbound document processes, such as document sorting, logging, and work order creation
  • Completed transmittal logs and saved them in files for the durations specified
  • Compared incoming data to quality, integrity, and accuracy standards, found flaws, and implemented timely fixes
  • Ensured that all content was legally compliant, highly secure, and easy to use for both internal and external stakeholders
  • Was in charge of document control system training, setup, and maintenance
  • Copied, logged, and scanned supporting documents before filing everything in the client's files
  • Assisted in the creation and implementation of corporate document standards, numbering conventions, and templates
  • Was in charge of file archiving and retrieval
  • Improved system efficiency by identifying and implementing optimal solutions for lagging operational processes
  • Sent documents, organized revisions, and kept track of the changes
  • Worked with people from various departments and levels of management to reach an agreement on procedural documentation
  • By completing and submitting accurate paperwork quarterly, I was able to manage regulatory requirements and audit support needs
  • Devised and implemented a new process for approving design plans and engineering change requests in order to reduce cycle time
  • Prepared project documents according to the project manager's, team's, or client's specifications
  • Double-checked the data's accuracy and integrity
  • Reproduced documents by printing them from electronic sources like email attachments, PDF files, and cloud storage
  • Prepared digital files, physical documents, and work requests in accordance with company guidelines
  • Engineering change orders were completed, configured, and revised by me
  • Used excellent planning and multitasking skills to keep document flows organized and efficient
  • Was in charge of releasing and updating drawings and specifications
  • Maintaining an orderly and clean control room aided in efficient document processing
  • Was in charge of the document control system, which included work instructions, procedures, and databases
  • Bills of materials, ECOs, ECRs, and ISO documents were all created, routed, and data input by me
  • Cleaned, formatted, and applied styles to documents that were converted from one application to another
  • Examined departmental documents to determine how they should be distributed and filed
  • Conducted ISO 9001:2015 Audits
  • Record and prepare Management Meeting minutes in a professional and timely manner.
Administrative Assistant, 12/2010 to 01/2016
Nutrien Ltd.Lake Odessa, MI,
  • Communication with customers
  • Visitors were escorted to specific offices or meeting rooms by me
  • Created and updated physical records and digital files to keep current, accurate, and compliant documentation
  • Am in charge of the company's paperwork
  • Performed a variety of office support functions as needed
  • Was in charge of supplies, vendors, organization, and upkeep in the office
  • Provided support and mentoring to new team members as they learned various navigational duties
  • Hired, trained, and supervised quality candidates after training new employees, creating personnel files, registering with the state interview, and hiring, training, and supervising quality candidates
  • Oversaw all aspects of reception, including greeting visitors, answering phones, and keeping the front desk tidy
  • Provided new employees with training in administrative procedures, company policies, and performance expectations
  • Performed general clerical tasks both independently and with supervision
  • Maintained a high level of professionalism and calmness with all personnel even in high-stress situations
  • Was in charge of the reception area, which included answering phones, handling in-person requests, managing internal and external communications, and greeting visitors
  • Explained the features and capabilities of educational offerings to customers to help them understand the products and get the most out of them.
Bank Teller, 04/2007 to 12/2007
Applied Card SystemsGlen Mills, PA,
  • Completed highly accurate, high-volume money counts using both manual and machine-driven methods
  • Logged cashier's checks and other transactions to keep account records accurate
  • Maintained strict financial controls by keeping funds secure and transferring funds accurately
  • Turned in any excess cash to keep the drawer secure
  • Greeted customers with enthusiasm and provided dedicated service throughout the transaction
  • Was able to provide customer records on demand, such as account statements and check copies
  • Took mulilated money out of circulation
  • Assisted customers with opening or closing accounts, filling out loan applications, and enrolling in new services
  • Sold and cross-sold bank products to new and existing customers
  • Used computerized financial data to find answers to questions about specific accounts
  • Checked amount details and fraud markers for transaction papers such as checks and money orders
  • Followed all procedures involving financial and customer information to avoid possible data breaches and misuse
  • Reconciled the cash drawer and corrected any inconsistencies
  • Completed special procedures such as ordering new checks, stopping payments, and investigating identity theft for customers
  • Was in charge of counting and packaging currency and coins
  • Volunteered for extra shifts to help with staffing shortages during the holidays and other busy times
  • Remained poised and professional even in high-stress situations and when dealing with irate individuals
  • Used my excellent interpersonal and communication skills to build and strengthen customer relationships
  • ISO 9001:2015 Lead Auditor Certified
  • Certifications
Education and Training
High School Diploma: , Expected in 05/2005
North Hardin High School - Radcliff, KY
: Physical Therapy (Pre-Physical Therapy), Expected in
Thomas More University - Crestview Hills, KY,
: Physical Sciences, Expected in
Elizabethtown Community and Technical College - Elizabethtown, KY
Physical Therapy (Pre-Physical Therapy) - Some college
  • ISO 9001:2015 Lead Auditor Certified

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Resume Overview

School Attended

  • North Hardin High School
  • Thomas More University
  • Elizabethtown Community and Technical College

Job Titles Held:

  • ERP Project Manager
  • Document Control Specialist
  • Administrative Assistant
  • Bank Teller


  • High School Diploma
  • Some College (No Degree)

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