Experienced Executive/Administrative professional including 6 plus years of local government administrative experience. Experienced in complex, advanced and highly confidential or sensitive areas.
Microsoft Office Suite & Google Docs
Human Resources Information Systems (HRIS)
LEO RMS (Records Management System)
Planning & Coordination
PowerDMS (Policy Management Software )
Payroll Processing (Advantage, RTE andTeleStaff)
Regulatory Compliance, mentoring, Windows OS, newsletters, Payroll Processing, promotional materials, Proofreading, publicity, purchasing, record keeping, sales, scheduling, arranges travel
Equal Opportunity Office Coordinator, 07/2015 to CurrentCity of Gainesville Office of Equal Opportunity － Gainesville, FL
Directs the overall administrative function of the Office of Equal Opportunity Performs complex and diversified administrative work of a highly confidential/sensitive nature in support of the Equal Opportunity Director.
Collects, reviews and organizes all material required for the review and approval of the Equal Opportunity Director.
Obtains and gathers data to prepare responses and prepares accompanying supplementary information or exhibits.
Independently reviews, prioritizes, conducts follow-up research, collects and provides information on issues and brings such matters to the personal attention of the Equal Opportunity Director.
Reviews and processes incoming electronic and regular mail correspondence, records and reports.
Investigates subject matter and responds to issues and questions not requiring the attention of the Equal Opportunity Director.
Acts as a liaison between the Equal Opportunity Director and the general public, committees, staff and City departments.
Represents the department by attending various meetings.
Supervises plans, organizes and directs the work of support staff and third-party temp employees.
Assists with interviewing and selection of support staff and third-party temp employees.
Performs timely, fair, and non-discriminatory evaluation of performance of assigned temp support staff.
Provides orientation, training, and instruction to new employees and front desk volunteers.
Provides on-going training and development of support staff and volunteers.
Organizes, coordinates, and schedules meetings, facilities, and materials.
Maintains the Equal Opportunity Director's calendar and arranges travel.
Completes special projects and assignments and prepares special, non-recurring reports assigned by the Equal Opportunity Director.
Collects data and prepares routine and recurring monthly reports.
Coordinates submission of agenda items to the City Commission.
Drafts and prepares agenda items for Commission approval.
Works directly with department and division managers in completing assignments for the Equal Opportunity Director.
Interprets, applies, and recommends City office policies and procedures.
Assists with the preparation of the annual budget; analyzes and reconciles budget accounts and prepares related reports.
Provides administrative oversight of payroll, petty cash, purchasing and other administrative functions.
Oversees the maintenance of routine and recurring information database files for various activities and functions of the Equal Opportunity Director.
Coordinates the record keeping, filing system, and destruction of records.
Supervises, plans, organizes, evaluates, and coordinates the work of administrative support staff Performs complex and diversified administrative work of a highly confidential or sensitive nature Collects, reviews and organizes all material required for the review and approval of the Equal Opportunity Director; obtains and gathers data to prepare responses and prepares accompanying supplementary information or exhibits Independently reviews, prioritizes, conducts follow-up research, collects and provides information on issues and brings such matters to management's attention Tracks Equal Opportunity complaint staff assignment and investigation status; provides periodic updates to Equal Opportunity Director and staff Prepares required reports and maintains appropriate records on investigations, findings, and agreements Collects data and prepares periodic reports Oversees, creates, modifies, and maintains information database files for various activities and functions of Director Assists with the preparation of the annual budget; analyzes and reconciles budget accounts and prepares related reports Oversees payroll, timekeeping and purchasing functions Organizes, coordinates, and schedules meetings.
Maintains calendar and arranges travel Coordinates submission of agenda items to the City Commission; drafts and prepares agenda items for Commission approval Works directly with department and division managers in completing assignments Acts as a liaison between the director and the general public, committees, staff, and City departments.
Represents the department or unit by attending various meetings Provides training and development of assigned staff Develops technical assistance manuals, and other communication and education tools Achievements Nominated for the 2016 City of Gainesville Employee of the Year Award Served as FY15-16 lead for online Annual Diversity Training for the entire workforce and assisted with the FY16-17 Facilitated the smooth transition from Interim to full-time Equal Opportunity Director while in a new role myself.
Staff Specialist, 11/2011 to 07/2015City of Gainesville Police Department － Gainesville, FL
Assisted supervisor with administration of labor agreements Gathered information, reviewed, and compiled complex files on sensitive/confidential issues Facilitated the completion of projects and events assigned to subordinate areas Assisted in the planning, design, development and promotion of special events, plans and programs of supervisor's assigned area.
Drafted moderately-complex to complex documentation on sensitive/confidential issues Served as staff liaison to City Commission, Charter Officers, department heads, special committees, boards, standing commission committees or other entities Assisted with agenda items, including preparation of supporting materials and documentation Coordinated division travel, accounting, payables, contract billing, timekeeping functions Assisted supervisor in researching and responding to inquiries and complaints and independently resolved routine to moderately-complex complaints Assigned work to other subordinates of the assigned supervisor; coordinates work flow, and facilitates work completion.
Provides coaching/mentoring to subordinate staff.
Assisted in development, preparation, and monitoring of annual and project budgets and reports Performed limited analyses and prepared and summarized moderately complex statistical data Wrote, edited and distributed informational, publicity, and promotional materials Monitored administrative and operational directives from upper management to ensure compliance for area Provided payroll and timekeeping support, including payroll processing Provides personnel support including the drafting of personnel actions and information dissemination Coordinated overtime billable entries for city and non-city overtime Coordinated use of department's wellness or physical training facility.
Coordinates purchasing and department equipment/supplies inventory Assisted with information gathering to facilitate the preparation of departmental budget Coordinated employee team building events and activities Assisted with the City's job fair and Summer Heatwave program.
Coordinated activities of temp employees, including assignment of duties and revision for accuracy Achievements Consistently recognized for positive attitude.
Consistently recognized for professionalism and strong work ethic.
Directly supported company CEO in administrative and marketing functions.
Trained new employees on agency marketing and operational functions.
Served as liaison for marketing, print and online media companies among other vendors.
Provided marketing support to new business sales team.
Managed lead database.
Handled confidential and time-sensitive information.
Developed newsletters, news articles, brochures, and various marketing and info pieces for publication.
Developed and proofed copy.
Coordinated tradeshow and member association renewals and participation.
Coordinated marketing activity for Personal (Home/Auto), Benefits (Life/Health) and Commercial (Business) insurance.
Coordinated agent and agency licensing and appointments.
Coordinated activities for subordinate employees, including issuing instructions, assigning duties and reviewing work.
Assisted with the drafting and review of proposals for new and renewal accounts.
Assisted with marketing budget and forecasting.
Assisted in the review and drafting of responses for complaints, including gathering background information to aid in responses.
Achievements Awarded "Employee Excellence Award" twice for commitment to quality work.
Consistently recognized for dedication to tasks, and for meeting and exceeding expectations.
Fundamental in the development and streamlining of "new" executive assistant/marketing centered role, which allowed for successful evolution of the position.
Senior Clerk, 09/2002 to 06/2004Santa Fe College, Blount Center － Gainesville, FL
Provided front-line administrative / clerical support to faculty and students Coordinated room scheduling and meetings Provided general enrollment information Trained new student employees Created marketing and informational fliers and maintained marquee Achievements Recognized for role as top clerk and student employee.
Consistently recognized for professionalism and strong work ethic.
Consistently recognized for positive attitude and motivated spirit.
Education and Training
Master of Science:Human Resource Management,Dec. 2014Florida International University Chapman Graduate School of Business
University of Florida － Miami, FLHuman Resource Management
Bachelors of Science:Business,May 2006Gainesville, FLBusiness
Activities and Honors
2017 GRU/GG Charitable Campaign Lead Ambassador
2017 WorldAtWork (current member)
2017 North Central FL Society of Human Resources Management (current member)
2015 Society for Human Resource Management (current member)
2014 MSHRM Master's Graduate Program Award for Highest GPA
2014 MSHRM Master's Graduate Program Award Leadership