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Environmental Service House Keeping Owner Operator Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

I am a very hard worker customer service management and crew member. I am Very well at leadership i have done management classes and received certificates and leadership classes and received my leadership pendent as well. I am a very hard worker i am reliable i do not call in and if you need me to come in i will never say no. Experienced customer service and management with several years of experience. Excellent reputation for resolving problems and improving customer satisfaction.

Skills
  • Employee evaluations
  • Ordering Cleaning Supplies
  • Cleaning Practices
  • Team Leadership
  • Guest Services
  • Cleaning
  • Housekeeping
  • Dusting Furniture
  • Window Cleaning
  • Vacuuming and Sweeping
  • Cleaning Bathrooms
  • Training and mentoring
  • Budget administration
  • Team Building
  • Performance improvements
  • Employee scheduling
  • Preventive Maintenance
  • Inventory replenishment
  • Customer Service
  • Leadership
  • Management
Work History
Environmental Service House Keeping/Owner/Operator, 2008 to 2020
AceCity, STATE,
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Completed schedules, shift reports and other business documentation.
  • Improved process efficiency through effectTrained and mentored ive inventory control in alignment with client standards.
  • Maintained controls over expenses and inventory for optimal budget tracking.
  • Implemented new cleaning processes and team strategies to reduce necessary man-hours.
  • Drove improvements to workflow and room turnover with hands-on, proactive management style.
  • Surpassed sales goals by improving service delivery.
  • Reduced financial discrepancies through accurate management of payroll and bookkeeping processes.
  • Adhered to safety protocols by enforcing proper equipment usage.
  • Coordinated daily workflow through task prioritization and concise scheduling.
  • Procured pricing information from various vendors to support cost-effective purchasing.
  • Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources.
  • Established and documented protocols for preventive maintenance procedures, decreasing equipment issues and reducing downtime.
Crew Member/ Manager, 2017 to 2018
McdonaldsCity, STATE,
  • Communicated and negotiated with various vendors to obtain necessary inventory.
  • Reduced shortages by holding staff accountable for excessive food waste and conducting shift inventories.
  • Supervised food preparation stations to observe hygiene and taste quality of food served to customers.
  • Settle crew member disputes by addressing problems quickly and providing successful mediation.
  • Oversaw food preparation and monitored safety protocols.
  • Orchestrated positive customer experiences at all stages by overseeing every area of operations.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
  • Verified prepared food met all standards for quality and quantity before serving to customers.
  • Oversaw balancing of cash registers, reconciled transactions.
  • Motivated staff to perform at peak efficiency and quality.
  • Maximized quality assurance by completing frequent checks of line.
  • Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
  • Coordinated and organized all restaurant inventory.
Sandwich Artist/ Crew Member , 2007 to 2012
SubwayCity, STATE,
  • Efficiently prepared sandwiches and other menu items for guests.
  • Organized work areas to foster efficiency and model exceptional kitchen etiquette.
  • Performed shift change tasks each day to keep store efficient and neat.
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Reduced customer wait times by quickly and efficiently operating customer window and sales register.
  • Operated manual and electric appliances to peel, slice and trim food.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
  • Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
  • Assisted guests, including offering personable greetings and taking orders.
  • Cleaned food preparation areas, tools and equipment.
Education
High School Diploma: , Expected in 03/2007
Azle High School - Azle, TX
GPA:
High School Diploma: , Expected in 2021
James Madison High School - Dallas, TX
GPA:
Health Care: Registered Nurse, Expected in
Weatherford College - Weatherford, TX
GPA:

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Resume Strength

  • Personalization
  • Target Job

Resume Overview

School Attended
  • Azle High School
  • James Madison High School
  • Weatherford College
Job Titles Held:
  • Environmental Service House Keeping/Owner/Operator
  • Crew Member/ Manager
  • Sandwich Artist/ Crew Member
Degrees
  • High School Diploma
  • High School Diploma
  • Health Care

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