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Enumerator Resume Example

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ENUMERATOR
Career Overview

Energetic and reliable customer-focused representative with 2 years of experience, I am a team player and i am very flexible.

Core Strengths
  • Strong organizational skills
  • Active listening skills
  • Seasoned in conflict resolution
  • Sharp problem solver
  • Customer service expert
  • Telephone inquiries specialist
  • Telecommunication skills
  • Adaptive team player
Accomplishments

Customer Service 

  • Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Multi-tasking 

  • Answered large volumes of calls, while looking up files on computer database and hard file to ensure fast response to clients issues.

Work Experience
U.S. Census Bureau Census - EnumeratorSouth Gate, Ca.Enumerator04/2010 to 06/2010
  • Planned work by reviewing assignment area to determine organization of neighborhoods and locate households for conducting interviews.
  • Conducted interviews with residents in assigned areas by following stringent guidelines and confidentiality laws. Explained the purpose of the census interview, answered residents' questions, elicited information following a script, and recorded census data on forms.
  • Assessed quality control levels on selected addresses, determined which samples passed or failed, and maintained records for quality control verification.
  • Complied with accuracy standards while maintaining high production rates.
  • Maintained records of hours worked, units produced, miles driven, quality control results, and expenses incurred in the performance of duties.
  • Met daily with supervisor to review and submit work, and receive additional instructions.
The Academic AdvantageLos Angeles, Ca Customer Outreach Department (COD) representative06/2011 to 07/2011
  • Managed large numbers of phone calls, helped parents with questions, filled track sheets, and entered information into the computer database.
The Academic AdvantageLos Angeles, Ca.Tutor Recruitment Representative/ LAUSD Tutor Liaison 11/2012 to 07/2013
  • As TR Representative I received and made a large number of calls to potential hires.
  • Assisted hires with questions they might have, while keeping track of inbound/outbound calls, and filling adequate paperwork.
  • In the Tutor Liaison position required assisting a large number of callers with paperwork issues, payment inquires, and solving any outstanding problems to insure payment.
Educational Background
History May 2012California State University, Long Beach, Ca
  • 3.22 GPA.
  • Student Support Services Program - provided a strong support system that allowed students to thrive.
  • The History Association - brought together students interested in history for discussions and assisting in historical events.
Associates in Arts degree:Liberal ArtsJune 2007Santa Monica College, Santa Monica, Ca
  • GPA 3.01
  • Association of Latin American Students member (2005-2007)
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Resume Overview

Companies Worked For:

  • U.S. Census Bureau Census - Enumerator
  • The Academic Advantage

School Attended

  • California State University
  • Santa Monica College

Job Titles Held:

  • Enumerator
  • Customer Outreach Department (COD) representative
  • Tutor Recruitment Representative/ LAUSD Tutor Liaison

Degrees

  • History May 2012
    Associates in Arts degree : Liberal Arts June 2007

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