Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Skilled Entrepreneur highly effective at defining mission statement, strategic plans and income generating strategies. Charismatic and intelligent leader with a strong background in customer acquisition and revenue generation.

  • Entrepreneurship (Business Planning and Analysis )
  • Interpersonal Acumen ( Emotional Intelligence)
  • Customer Service Skills ( Active Listening, Acquisition ,Retention)
  • Strategic/ Operations management (Administrative, Financial)
  • Team Leadership/ Development ( Hiring, Training )
  • Culture building/Cross-functional team management
  • Excellent communication ( Oral and Written)
  • Reliable and trustworthy
  • Ethical/ executive decision making
  • Microsoft Office Skills, MS Excel, Powerpoint , Word
Entrepreneur/CFO, 05/2021 - Current
Giant Eagle Maple Heights, OH,
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Developed strategies for building income, including distribution model and customer acquisition plans.
  • Obtained key funding to get business moving at early stages.
Manager Assistant ( SM), 12/2018 - Current
Icon Houston, TX,
  • Supported and mentored recruiters to achieve sales goals while exceeding sales targets.
  • Assessed projected business demands and maintained adequate employee coverage to meet needs.
  • Evaluated accounts to determine accuracy and resolved any issues to complete satisfaction.
  • Responded to advanced issues with professional and relationship-focused approach.
  • Tracked customer satisfaction records on each shift and reported any issues.
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
  • Increased sales revenues by 10 % over a period of 3 consecutive months by promoting complementary products and educating customers about store promotions/new products.
  • Oversaw team development according to industry service standards to further customer loyalty.
Crew Member, 12/2016 - 12/2017
A.O. Fox Sidney, NY,
  • Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
  • Provided onsite training.
  • Collaborated with team members to complete orders.
  • Adhered to company safety standards, including Food Handling and Food Safety procedures.
  • Operated as full-service food provider in versatile establishment by taking orders, preparing meals and collecting payments.
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Scanned shelves and product cases for expired stock and discarded outdated or spoiled items to ensure food quality.
Cashier/ Front Line, 12/2013 - 12/2016
  • Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
  • Maintained facility compliance with health codes, sanitation requirements and license regulations.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales, increasing sales 5%.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Arranged paper and electronic payment records to maintain well- organized fill systems and recordkeeping compliance.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Consultant, 12/2019 -
CerFlux, Inc City, STATE,
  • Developed positions descriptions for major employees of the company under the supervision of the COO.
  • Help developed checklist for employee’s safety checkup.
  • Maintain good communication with COO as supervisor.
  • Updated positions descriptions proactively while following supervisor feedback.
Executive Assistant, -
Erika Perry City, STATE,
  • Streamlined operations by organizing files and documents to implement improved workflow and organization.
  • Managed director's master calendar and prepared meeting agenda and materials.
  • Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
  • Allocated executive tasks and managed complex calendars and administrative functions timely and effectively.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
Education and Training
Completed coursework in [Law for employment], [Leadership] and [International Marketing]: , Expected in 2020
- ,
High School Diploma: , Expected in 2018
Lycee Technique Abidjan - ,
  • Dean's List Fall 2012, Dean's List Spring 2013
  • Dean's List Summer 2013
MBA: Business Administration, Expected in
University of Alabama At Birmingham - Birmingham, AL
Graduated magna cum laude, GPA: 3.5
Entrepreneurship, Strategic Management and IT: , Expected in
- ,
Bachelor of Science: Management HR, Humans Resources Management, Business Administration, Expected in
University of Alabama At Birmingham - Birmingham, AL
  • GPA: 3.05, Member of Honor Society
  • Member of SHRM (Society of Humans Resources Management, Dean's List Spring 2018
Coursework in Laws, Economy and Finance: Business Administration, Expected in
- ,
  • Graduated cum laude
  • Received 3- Study Abroad Scholarship, Awarded Best Student Performance on National level
Activities and Honors
  • Member, Small Business Association (2008 - present).
  • Member SHRM YALI ( Youth African Leadership Initiative) (2017- Present).
  • CFO of an events and planning company in Ivory Coast. (2021-)
  • Main donor for a Food Bank system in Ivory Coast. (2020- present)
  • Became an entrepreneur in the midst of the Corona Pandemic, building resilience and profit gains.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of 4 in the development of a Strategic Scope and Roadmaps for Babypalooza.
  • Improved delivery of services by being customer-focused, realizing overall increase in customer satisfaction and cost efficiency.
Additional Information
  • Servant leader with a high ethical compass who consistently leads by example to maintain the company's vision.
  • Action-oriented with a strong ability to communicate effectively, both in writing and while speaking, using clear, concise and simple language with technology, executive, and business audiences.
  • Driven to maintain company's standards by supporting staff in handling service issues and customer communication; provide a high level of customer satisfaction and adapting to a constantly changing demand.

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School Attended

  • Lycee Technique Abidjan
  • University of Alabama At Birmingham
  • University of Alabama At Birmingham

Job Titles Held:

  • Entrepreneur/CFO
  • Manager Assistant ( SM)
  • Crew Member
  • Cashier/ Front Line
  • Consultant
  • Executive Assistant


  • Completed coursework in [Law for employment], [Leadership] and [International Marketing]
  • High School Diploma
  • MBA
  • Entrepreneurship, Strategic Management and IT
  • Bachelor of Science
  • Coursework in Laws, Economy and Finance

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