Experience in conducting all phases of office procedures
*Demonstrate enthusiasm, creativity and diplomacy in all areas of work place
*Demonstrate a record of high performance standards, including attention to schedules, deadlines, budgets, and quality work
*Ability to work independently and institute creative improvements to allow better management workflow
Skill Highlights
Maintains strict confidentiality
Interpreting instruction
Patient-focused care
Strong work ethic
Team player with positive attitude
Deadline-driven
Exercises good judgment
Professional Experience
Enrollment Associate January 2008 to January 2014Fidelis Care － Rego, NY
Review and determine eligibility for Medicaid, Child health plus, Family health plus applicants using NY States defined regulations & perform quality work that supports the timely and accurate processing of applications Responsible for the preparation and submission of FE applications to the various DSS offices.
Process Medicaid Decisions in Facets Prepares Transmittal cover sheets on excel and review batches Scan members applications Transport active applications from Eligibility Associates periodically throughout the work day to move applications to next step of ECM Provide clerical support to departmental staff, as well as to the Director of Member Services and Enrollment.
Trained New Enrollment Support Associates and Enrollment Associates how to perform clerical functions Morning Reconciliation of the day before applications.
Medical Records Clerk January 2006 to January 2008Queens Long Island Medical Group － Queens Village, NY
Fax medical records to companies Answer calls from patients and other medical groups Organize and file patient's medical charts Registrar new patients and Make appointments Take messages for the Doctors Knowledge of touch works program Switch board.
Teacher's Assistant January 2005 to January 2006Association for the Advancement of Blind & Retarded Inc － College Point, NY
Supervise Mentally Retarded Adults.
Teach and record goal assignments.
Teach and assist in daily living and independent skills.
Project Counselor January 1998 to January 2006W.O.R.C － Garden City, NY
Coordinated weekly programs and special events Created and managed weekly client status reports Recruit and train potential new employees Managed and negotiate program expenses Supervised and assisted mentally retarded children and adults.
Education and Training
Queensborough Comm. College － New York, NY
Skills
Make appointments, charts, clerical, client, special events, Fax, Director, excel, works, next, quality, Switch, Take messages
