Highly enthusiastic customer service professional with 30 years client interface experience.
Active listening skills
Energetic work attitude
Customer service expert
Store maintenance ability
Adaptive team player
Supervised 25+ sales staff including truck drivers/distribution, sales associates, maintenance and consultant.
Effectively maintained and monitored $2 million in inventory.
Managed all Logistical request and movement of cargo and passengers.
Supervise the coordination of transportation assets.
September 2016 to October 2016
TSA Pre-Check Enrollment Center Jackson AirportAtlanta, Ga.Enrollment Agent
Perform electronic fingerprinting functions Capture biometric information to meet program standards Verify customer identity and scan required documents into database system Follow all company and department policies regarding security and confidentiality Perform administrative duties such as time keeping, daily activity reports and equipment.
November 2013 to September 2016
Standard Parking, Atlanta International AirportAtlanta, GeorgiaShuttle Bus Driver
Transporting customers in a courteous and safe manner Assist customers with luggage getting on and off the shuttle bus Communicate with dispatchers/drivers to ensure efficiency Conduct pre-trip and post-trip inspection of shuttle bus Follow all DOT regulations regarding commercial vehicles ArmyAirForce Exchange Services, Fort Gillem Georgia / Kandahar, Afghanistan.
January 1979 to July 2012
Sales Area Mgr. / Movement Control Manager
20+ years experience in Management with expertise in supervising personnel, managing overall costs and budgets.
Outstanding experience in public security relations , political liaison work in foreign lands with multinational agencies, forces and government Prepared and maintained organizational contingency operations in support of assigned DOD special missions in database system Responsibilities: Managed store operation, marketing, and sales.
Hinds Junior College
University of Maryland BerlinCertificates and Awards Anti-Terrorism Training Personnel Management Course Contingency Operation Course Diversity 101 Course Privacy Act Training Fuel Manager Training Course
Team Building and Leadership Multi-Site Operation Planning Fingerprint Screening Customer Service Document Control (Passport) Manpower Planning Traffic Direction & Crowd Control Facilities Protection