Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:

Enthusiastic Operations Engineer with over 5 years of product operations and supply chain experience in fast-paced, high volume manufacturing industries. Proactive, adaptable and decisive engineer, adept at building excellent working relationships with cross-functional teams and executive management. Possess a good understanding of Product Life Cycle and experienced in planning & managing multiple NPI prototype builds, Mass production ramp-up and sustaining operations projects. Experienced at creating solutions/strategies to troubleshoot dynamic production line issues and improve throughput, reduce cycle time and maintain line balance by utilizing concepts of Material Dispatching, Lean Manufacturing, Project Management, and Data Analytics.

  • Project Management (PMI : Certified PMP®)
  • Six Sigma (IIE : Certified Six Sigma Green Belt)
  • Lean Manufacturing (SME : Certified Lean Bronze)
  • Data Analysis/Reporting - SQL, Spotfire, Tableau, JMP
  • Programming - Excel VBA, R Statistical Programming
  • Inventory control
  • Production & Supply Planning
  • NPI & Mass Production Operations
  • Statistical analysis
  • Time and Motion Studies
Engineer II , Product Operations Management, 08/2017 to Current
Beacon Roofing Supply, Inc.Augusta, ME,
  • NPI Operations lead for 3 NPI projects (2017-2018) and Sustaining Operations Product Owner for 6 products.
  • Ensured successful production line setup , mass production ramp and 100% OTD of NPI prototypes and Mass Production products by leading flawless execution and coordination between the multi-functional engineering teams
  • Responsible for 24x7 monitoring of production line, inventory and product supply chain. Created and executed strategies to meet schedules and daily production & shipment targets by troubleshooting line operation/quality/logistical issues to ensure 100% OTD.
  • Built 6 automated interactive reports utilizing data analytics tools to identify potential operation issues/gap analysis and work with cross-functional teams on recovery plans to minimize production delays, saving approximately 25-man hrs. per day
  • Skillful in production line management and served as a lead for 3 continuous improvement projects to improve throughput, product wait times & efficiencies of bottleneck tool-sets utilizing lean manufacturing and tool scheduling principles. Displayed an overall reduction in avg product wait times by 16% and improvement in efficiency by 7%

Major Awards

  • Received Director's Award for achieving 100% On Time Delivery for a key strategic customer product amidst very aggressive delivery requirement. This enabled Samsung to exceed its revenue goals for Q1 2018 by $50 Million. (May 2018)
NPI Production Control and Planning Engineer, 08/2015 to 08/2017
  • NPI Operations Product lead for 9 NPIs acting as the primary liaison between Manufacturing operations & Engineering groups, managing the planning & execution of NPI development builds, delivery of first prototype & initial production ramp-up
  • Coordinate with Sales & Customer Engineering teams to understand customer requirements and resolve S&OP issues
  • Perform scheduled and ad-hoc reporting and analysis for internal and external customers including weekly product status, revenue achievement, forecast gaps and attainment, material forecast/requests, monthly/quarterly reviews, etc.
Tactical Manufacturing Engineer (Co-Op), 01/2015 to 06/2015
Volvo Group Truck OperationsCity, STATE,
  • Performed PFMEAs on Automatic & Manual Transmission Assembly lines of Volvo and Mack Trucks
  • Supported production line setup and process SOP creation for Engines Assembly line
  • Utilized lean manufacturing techniques and actively implemented 24 Kaizens to improve Overall Equipment Effectiveness (OEE), safety and eliminate bottlenecks
  • Created Yamazumi charts to optimize the sequence of operations, improve line balance and reduce cycle time. Successfully reduced over 13% cycle time by reducing Non-Value-Added processes and Lean Wastes
Supply Chain Intern, 05/2014 to 08/2014
Fritz Industries Inc.City, STATE,
  • Assisted with First Article Inspections and Supplier Audits to ensure supplier processes and procedures are being followed
  • Conducted Time & Motion studies to standardize operations and eliminated wastes (muda) such as unnecessary and excess motion/excess inventory for 13 processes
  • Generated Dashboards for improved reporting using Excel-VBA, spreadsheets, and databases for the analysis of day to day warehouse metrics such as safety stock, On-Time Delivery, Equipment efficiency & utilization
Education and Training
Master of Science: Industrial & Systems Engineering, Expected in 2015
Texas A&M University - College Station, Texas
Bachelor of Science: Mechanical Engineering, Expected in 2012
SRM University - Chennai, India,

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School Attended

  • Texas A&M University
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Job Titles Held:

  • Engineer II , Product Operations Management
  • NPI Production Control and Planning Engineer
  • Tactical Manufacturing Engineer (Co-Op)
  • Supply Chain Intern


  • Master of Science
  • Bachelor of Science

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