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Employment Consultant Resume Example

Resume Score: 80%

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EMPLOYMENT CONSULTANT
Professional Summary
Organized Case Manager successful at managing multiple priorities while maintaining a strong work ethic and exhibiting a positive attitude.
Skills
  • Culturally sensitive
  • Highly dependable and motivated 
  • Daily living activities educator
  • Learning disability awareness
  • Case management proficiency
  • Adept at treatment and discharge planning
  • Fast learner 
  • Expertise in crisis intervention techniques
  • Skilled in intake interviewing
  • Knowledge of juvenile justice system
  • Public speaking ability
Work History
Employment Consultant, 02/2010 to 10/2013
Metro Work Center – Minneapolis, MN
  • Conducted employment assessments with each client, including needs and risk management assessments, an implementation plan, and follow-up as it relates to employment goals.
  • Regularly monitored trends in the workplace.
  • Aided clients in the development of appropriate work habits, behaviors and attitudes suitable for the workplace.
  • Continuously researched and outreached to employers and community organizations.
  • Effectively completed all documentation in a timely manner.
  • Attended regular meetings on behalf of the client and made sure their needs or wants were addressed.
  • Visited clients at their homes or in the community to learn their interests.
  • Used proper judgement when making decisions.
  • Accomplishments helping people with disabilities find employment that best suited their personalities and skill set.
  • Observed and monitored client behavior and responses to treatment.
  • Facilitated a smooth discharge by encouraging and reassuring clients throughout their transitions.
  • Connected clients with community service and resource agencies.
Case Management Program Manager, 03/2016 to Current
Metro Care Human Services – Woodbury, MN
  • Initiated audit process to evaluate thoroughness of documentation and maintenance of facility standards.
  • Identified process improvements in the day-to-day functioning of the department.
  • Represented and interpreted the agency's functions and services to other institutions, the public, government agencies and other organizations.
  • Conducted monthly patient case conferences, in-services and staff meetings to educate staff and facilitate good communication.
  • Facilitated an on-going assessment of patient/family needs and implementation of interdisciplinary team care plan.
  • Routinely collaborated with department managers to correct problems and improve services.
  • Achieved high staff morale and retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitating a proactive work environment.
  • Interpreted and communicated new or revised policies to staff.
  • Developed a system of staff communication that ensured proper implementation of treatment plans and comprehensive patient care.
  • Led the planning and achievement of goals and objectives consistent with the agency mission and philosophy.
  • Created and maintained computerized record management systems to record and process data and generate reports.
  • Certified that equipment and supplies were properly maintained for quality patient care and safety.
  • Educated staff on state and federal statutes, rules and regulations governing home care services.
  • Consistently complied with applicable laws and regulations and ensured facility adhered to Medicare and Medicaid regulations.
  • Confirmed accurate completion of forms/reports for the admission, transfer and/or discharge of each resident.
  • Oversaw private and MCR billing, payroll, AP, and AR and verified that proper procedures were followed.
Independent Living Skills Instructor, 11/2013 to 02/2014
Integrity Living Options – Northeast Minneapolis, MN
  • Aided in helping clients find housing and completing proper documents to secure housing.
  • Observed and monitored client behavior and responses to treatment.
  • Monitored client census by using the Daily Movement Report and recording admissions, discharges,doctor appointments and site visit data.
  • Facilitated a smooth discharge by encouraging and reassuring clients throughout their transitions.
  • Developed and implemented treatment plans and modified when needed.
  • Connected clients with community service and resource agencies.
  • Maintained a caseload of more than 20 children/adults in the community.
  • Presented case history material to review and discuss with other staff members.
  • Advocated for clients and ensured that all their needs were met and addressed.
  • Taught clients how to live independently and assist with daily living skills.
  • Educated clients on professionalism, interviewing skills and time management as it pertains to finding and keeping employment.
ARMHS, CTSS & Child Protection Visitation Supervisor, 01/2014 to 02/2016
Minnesota Care Partner – Elk River, MN
  • Provided services as outlined in client's treatment plan in the foster home to help children adjust with the changes in their lives.  
  •  Supervised and documented court ordered visitations for county cases and family law cases between noncustodial parents and their child(ren). 
  • Led parenting and educational classes to families upon social workers request. 
  • Ran in school therapeutic activities to teach children how to cope with emotional and behavioral issues.
  •  Displayed sensitivity to the cultural and linguistic needs of the clients and families served.
  • Trained in substance abuse, co-occurring disorders, and the effect of employment and housing issues on mental health.
  • Conducted therapeutic individual and family therapy sessions.
  • Observed and monitored client behavior and responses to treatment.
  • Maintained a caseload of more than 20 children in public schools and foster care placement.
  • Mediated conflicts within families to clarify and resolve underlying issues.Strategized with clinical team to prevent inmate diversion, abuse and recidivism.
Education
Bachelor of Arts: Criminal Justice and Social Work, 2017
Metrostate University - Saint Paul, MN
    Criminal Justice and Social Work
  • Coursework in Childhood and Adolescent Psychology
  • Cultural Awareness and Sensitivity workshop
  • Adults in the Criminal Justice System 
  • Neurological Disorders 
  • Coursework in Community Health
  • Coursework in Health Services Administration
  • Continuing education in Social Service 
Certifications

Medication Administration Certified 

Pca Certified through DHS

Brain Injury Basics Certified

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Resume Overview

Companies Worked For:

  • Metro Work Center
  • Metro Care Human Services
  • Integrity Living Options
  • Minnesota Care Partner

School Attended

  • Metrostate University

Job Titles Held:

  • Employment Consultant
  • Case Management Program Manager
  • Independent Living Skills Instructor
  • ARMHS, CTSS & Child Protection Visitation Supervisor

Degrees

  • Bachelor of Arts : Criminal Justice and Social Work , 2017

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