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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Goal-oriented HR Generalist with 10 years background in management and administration of workforce in various settings and diverse industries, delegated for company/clients to uphold policy compliance, advocating labour law or client/company specific rules while maintaining employee target productivity and quality of service by promoting talent based placements or timely coachings, early conflict detection and, resolution. Natural in improving interdepartmental partnership and communication through forging bonds with all levels of employee positions emphasizing on open and coefficient relationship with all department heads and Leads. -spoken in long prolific lectures or at tailoring down contingent work specifics to large/small audience Of many levels. experienced working in highly regulated/fast paced environments (Hospitals, universities, big industries) being exposed to variety of sensitive information demanding strict adherence to confidentiality. known and praised for knowledgeability, enthusiasm to learn new subjects, attention to minute details and natural people skills.

ready to transition to a position with greater challenges and ambitious milestones via workforce management and achieving success in effectively increasing employee engagement, productivity and retention.

Skills
  • Bilingual (Farsi,English)
  • Exceptional interpersonal skill
  • Experienced in highly regulated settings
  • Managing heated arguments
  • Workforce training and development
  • Familiar with workplace ethics, confidentiality, and HIPAA
  • Quality control and quality assurance strategies
  • Multi-tasking
  • Flexible and adaptive team player
  • Quick learner and researcher
  • Complex detailed reports, charts, graphs etc
  • Following strict guidelines and procedures
  • Work flow planning with tight timeline managing
  • Workforce training, auditing, coaching and interviewing in groups or individual
  • Computer knowledge equivalent to CompTIA Network+ and A+ certificate
  • Advanced Microsoft Office Package (Excel, Word, PowerPoint etc)
  • Microsoft Project Certificate
  • Power Director Video Editing
  • Adobe Premier Video Editing
Education and Training
Jundishapur State Medical University Iran ,Ahwaz, Expected in 03/2011 M.D. : Medicine - GPA :

Graduate from Jundishapur state medical university ,Iran, Ahwaz.

  • Medical Sciences(7 years course of study including 2
Technical Institute of Tehran Iran , Expected in 06/2019 Network+ : Computer Networking - GPA :

On campus course and training including 30hr lecture and 30 hrs lab work with routers,switches,PC hardware and LAN cabling

exam score of 94/100

Technical Institute of Tehran , Expected in 05/2019 Microsoft Project Certification : Project Management - GPA :

30 hrs of project management on campus course and three complete construction project simulations with exam score of 98/100

Experience
Igloo - Employee Relations Coordinator
Irvine, CA, 10/2019 - Current
  • Tracked inputted and analyzed large volume of employee attendance records,
  • Worked with HR management to devise, update and implement policies based on changing industry and contingent new trends.
  • Managed new hire orientations, presented company's polices to groups and managed employee separations.
  • Served as link between management and employees by handling questions, and helping resolve work-related problems.
  • Represented company interests through monitoring employee concerns and providing, remedial recommendations to senior leadership.
  • Managed internal investigations such as allegations of discrimination or sexual harassments.
  • Earned reputation for achievements beyond expectations with appraisals from senior management and vice president of the company.
  • Performed site evaluations, customer surveys and team audits.
  • Created various matrixes to assess employee skill-set levels and compliance adherence scores.
  • Actively engaged with large team of security personnel on incident investigations
  • Actively participated in COVIDn19 medical screening assessments for hundreds of employees
Health Alliance Of Hudson Valley - Apple Repair Technician III
Poughkeepsie, NY, 01/2018 - 01/2019
Jessica
  • Reviewed action code database and flowcharts for Implementing specific actions
  • Maintained high productivity efficiently, entering alphanumeric codes and cross checking with manuals
  • Troubleshot and resolved issues with scanners and printers to minimize production delays
  • Performed complete Apple electronic boards diagnostics for any malfunctioned parts
  • Detected fraudulent parts or warranty breaches
  • Removed delicate electrical components, assessed faults and repaired or replaced with new parts
  • Completed thorough software assessment on cellphones, tablets and laptops
W.H.O Branch Of Health Ministry |Iran - Clinical Administrator
City, STATE, 02/2008 - 11/2017
  • Coordinated delivery of exceptional patient care on a multidisciplinary medical clinic
  • Participated in weekly meetings with department heads to discuss census information, project Milestones, achievements, major issues, prospects
  • Trained interns, technicians and newly hired Physicians
  • Ordered all supplies needed for the healthcare facility and staff
  • Successfully led key environmental projects which resulted in recognition by the State Health Ministry as great containment success, for two consecutive years
  • Inputted and categorized all the information from correspondence or onsite visits and incidents into automation systems
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Created attendance record with special attention to preparation to work upon arrival
  • Wrote agendas, duty specifications, and sent out notifications for all staff members
  • Exceeded targets by keeping major health indexes below all time average
  • Interviewed patients and analyzed information, including insurance, demographic and medical history and triage
  • Provided patient outreach and education services related to health system resource availability.
  • Resolved conflicts promptly among physicians, nurses and other healthcare employees to keep workflows on task.
Jundishapur State Medical University - Clinical Interpreter and Transcribe
City, STATE, 03/2002 - 06/2007
  • Offered quick and scientific verbal and written translations of documents, speeches, conference calls and group discussions from English to Farsi and back.
  • Integrated in-depth knowledge of Medical terminology with culture and scientific literature variability for precise translation.
  • Interpretation of comprehensive treatment plans, Consultations and diagnostics both verbally and into written form utilizing various charts, and reports.
  • Proofread produced translation documents to catch and fix punctuation, grammatical and translation errors in university journals and Official letters
  • Made summary reports, abstracts from meetings and lectures
Activities and Honors
JundishapurJundishapurJundishapurClaire
  • Voluntary member of Moshk child cancer charity NGO https://www.facebook.com/moshk.charity
  • Iranian medical laser community member(ID#791121086)http://opsi.ir
  • Iranian physician association(ID#132451 http://www.irimc.org
  • Member of Iranian Harm reduction for substance abuse http://congress60.org
  • Member of Persian environmental activist(ID#259342)https://eafworld.com
  • Animal rights movements(campaigned for several non-profit animal shelters with outstanding feedbacks)

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Resume Overview

School Attended

  • Jundishapur State Medical University
  • Technical Institute of Tehran
  • Technical Institute of Tehran

Job Titles Held:

  • Employee Relations Coordinator
  • Apple Repair Technician III
  • Clinical Administrator
  • Clinical Interpreter and Transcribe

Degrees

  • M.D.
  • Network+
  • Microsoft Project Certification

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