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Employee Relations Business Partner -- FMLA, ADA Specialist Resume Example

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EMPLOYEE RELATIONS BUSINESS PARTNER -- FMLA, ADA SPECIALIST
Summary
Efficient Human Resources Business Partner (HRBP) & Employee Relations Business Partner (ERBP) professional with over 16 years with expertise in developing and implementing HR plans and procedures smoothly and with little guidance. 
HRBP who promotes a team-oriented and open-door environment that is conducive to a successful staff. Experience and knowledge in training, orientation and incentive program creation.
HRBP and ERBP who is an expert communicator and negotiator with strong conflict resolution skills. Extensive background in performance management and retention, mediation and records management.
Experienced Facilitator and Trainer in corporate company programs.
Experienced Speaker in inspirational topics at various organizations and non-profits.
Experience
Employee Relations Business Partner -- FMLA, ADA SpecialistOct 2013 to Current
Apple Inc － Austin, TX
  • Reviewed federal and state laws to confirm and enforce company compliance.
  • Created organizational flow charts and career path reports to evaluate employee compensation information.
  • Designed the employee performance evaluation process and merit program.
  • Addressed inquires from employees and management regarding new-hire activity and ongoing employee relation issues.
  • Advised top management on appropriate employee corrective actions.
  • Worked with senior-level management to create fair and consistent HR policies and procedures.
  • Worked with HR advisors and HR representatives on establishing consistent hiring practices.
  • Created and managed more than 3000 confidential employee relations issues, FMLA, and ADA issues.
  • Facilitated monthly meetings to develop strategies that would positively influence workplace relationships.
Human Resources Business PartnerAug 2006 to Sep 2013
Charles Schwab － Austin, TX
  • Guided management team of all HR operations, systems and programs.
  • Facilitated annual performance review with management team and ensure consistency and calibration related to all salary changes stemming from merit increases, promotions, bonuses and pay adjustments.
  • Led a weekly HR hour, question and answer session with management team on performance management and HR program updates.
  • Conducted employee exit interviews.
  • Schwab certified Strengths Trainer.
  • Rolled out StrengthsFinder training to over 800 employees at the Austin campus.
District Human Resources ManagerJun 2003 to Aug 2006
Target Corporation
  • Responsible for 12 Target stores in the Bay Area region with communication and roll out of HR objectives, philosophies and practices to district stores, group leaders, and store managers.
  • Conduct field visits and audits of the 12 Target stores in the Bay Area region to ensure HR processes align with overall company vision and objectives.
  • Drive strategic people needs and execute key people processes through workforce planning, succession planning, and other talent development, and retention activities for district stores.
  • Investigate employee grievances and harassment complaints, and recommend course of action including corrective action and review of termination requests.
  • Manage execution in corporate program rollouts and strategies including; employee performance management, focal reviews, training and development programs, workforce planning, and organizational change.
  • Coach and advise business leaders in the leadership and management of their teams.
Store Human Resources ManagerJun 2001 to Aug 2006
Target Corporation
  • Lead change management process for successful cultural change (increased morale and upgraded talent).
  • Distribute quarterly employee surveys, conduct employee survey results, and evaluated employee comments, and developed appropriate action plan with store managers.
  • Fostered and identified a team culture and improved retention and morale.
  • Identified key leaders and set appropriate expectations to implement changes.
  • Facilitate teams in mapping their business processes, identifying roles and finding gaps.
  • Responsible for ensuring that the key change agents, strategies, and tactics are executed and delivered.
  • Supported and strategized with store managers to address the needs of retail and sales employees.
  • Provided coaching and consultation to store managers regarding application of HR policies and procedures, performance management, and employee relations.
  • Focused on compliance related training, employee coaching, development and succession planning.
  • Diagnosed issues, identified trends, and made recommendations for improved employee retention.
  • Provided support regarding benefits and compensation/payroll issues and facilitated resolution of those issues.
  • Partnered with Legal, Assets Prevention, and Operations as needed.
  • Provided necessary support to recruiting and staffing functions.
Education and Training
Bachelors of Arts Degrees, Psychology and HistoryJune 1998University of California － Davis, CAPsychology and History
Master of Science, Organization DevelopmentDecember 2006University of San Francisco － San Francisco, CAOrganization Development
Skills
ADA, benefits, business processes, calibration, call center, change management, Coach, Coaching, consultation, clients, Employee Relations, focus, goal setting, HR, interpretation, leadership, leadership development, Legal, managing, messaging, organizational, payroll, performance management, policies, processes, recruiting, research, retail and sales, risk management, Staffing, strategic, surveys, Trainer, training programs, vision
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Resume Overview

Companies Worked For:

  • Apple Inc
  • Charles Schwab
  • Target Corporation

School Attended

  • University of California
  • University of San Francisco

Job Titles Held:

  • Employee Relations Business Partner -- FMLA, ADA Specialist
  • Human Resources Business Partner
  • District Human Resources Manager
  • Store Human Resources Manager

Degrees

  • Bachelors of Arts Degrees , Psychology and History June 1998
    Master of Science , Organization Development December 2006

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