employee relations advisor resume example with 12+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary

Enthusiastic employee relations professional eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Policies and Procedures. Skilled in tackling personnel grievances and conflicts, working with management in attainment of challenging objectives.

  • Staff orientation
  • Procedures implementation
  • Labor relations
  • Human resources
  • Training and mentoring
  • Employee programs
  • Benefits and compensation
  • File and records management
  • Responsible
Work History
Employee Relations Advisor, 05/2018 to Current
Republic FinancialGulfport, MS,
  • Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for Number new employees.
  • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
  • Maintained current knowledge of industry regulations and legislation to amend policies as needed and promote compliance.
  • Coordinated ongoing technical training and personal development classes for staff members.
  • Coordinated activities of human resources team, distributing resources and personnel effectively across organization to meet HR needs.
  • Updated training processes by reviewing existing documentation, leveraging feedback from associates, and working with legal and compliance teams.
  • Liaised between multiple business divisions to improve communications.
  • Adhered to all federal and state guidelines and managed payroll and benefits for over Number employees.
  • Forecasted expected personnel demands and developed forward-thinking approaches to achieve objectives.
  • Worked as effective team member while contributing to local and regional HR projects.
  • Accurately prepared Timeframe payroll and tracking data using Software system.
  • Devised hiring and recruitment policies for Number-employee company.
  • Directed and controlled various benefit programs, including 401K, medical, dental and vision packages.
  • Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
  • Directed onboarding and training for over Number new Type employees each year, keeping company operations smooth and production efficient with skilled candidates.
  • Developed succession plans and promotion paths for all staff.
  • Implemented new-hire program by incorporating training initiatives while resolving problems and processing related documents.
  • Reduced process gaps while supervising employees to achieve optimal productivity.
  • Recruited top talent to maximize profitability.
  • Executed on-time, under-budget project management on complex issues for senior leadership while supporting sales planning initiatives.
  • Structured compensation and benefits according to market conditions and budget demands.
  • Automated office operations while managing client correspondence, record tracking and data communications.
  • Managed random monthly drug testing for over Number employees.
  • Strengthened operational efficiencies and traceability by developing organizational filing systems for confidential employee records and reports.
  • Served as representative in various civic and community functions to further enhance company image and develop additional business.
  • Created organizational filing systems for records, correspondence and Type.
  • Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
  • Assessed and aligned compensation packages to market to attract highly qualified applicants for organizational vacancies.
  • Elevated new business opportunities while implementing effective networking strategies.
  • Reduced workers' compensation claims by instituting corporate safety training program.
  • Promoted employee buy-in of organizational objectives by conducting orientations of new team members and regular town hall meetings for established employees.
  • Built external tools to automate program operations and deliver user-friendly implementation.
  • Managed Number employees to reduce workflow stoppage and achieve on-time project completion.
  • Decreased process lags through Task and Task.
  • Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
  • Promoted employee welfare by maintaining proper protocols throughout investigations and disciplinary procedures.
  • Investigated Type and Type issues by reviewing documentation and footage and interviewing associates.
  • Conducted thorough investigations of employee activities to identify and target operational and behavioral discrepancies.
  • Partnered with HR personnel to create and implement Type and Type initiatives.
  • Devised robust training programs to strengthen investigatory skills, legal understanding and motivational strategies of each supervisor.
  • Completed human resource operational requirements by scheduling and assigning employees.
  • Delivered team member services and customized employee programs focused on optimizing labor relations and communications.
  • Oversaw all HR needs for Number-employee operation across Number locations.
Human Resources Assistant, 03/2016 to 05/2018
Cruise AmericaAnchorage, AK,
  • Organized new employee orientation schedules for all new hires.
  • Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Created and completed personnel action forms for all hires, terminations, title changes and terminations.
  • Recruited and screened qualified potential employees.
  • Efficiently delivered personnel information to management for speedy corrective action.
  • Posted positions through approved recruitment channels.
  • Managed employee exit interviews and paperwork.
  • Assisted with on-boarding process of Number new hires in Timeframe.
  • Prepared monthly, weekly and daily logs using Microsoft Office Suite.
  • Maintained and scheduled complex calendars.
  • Verified and investigated employment claims and data.
  • Recruited and hired qualified candidates for vacant and new positions.
  • Performed internal and external audits and research and administrative reviews of programs and plans to support HR administration.
  • Improved productivity initiatives while coordinating itineraries and scheduling appointments.
  • Administered compensation, benefits and performance management systems and safety and recreation programs.
  • Prepared monthly termination lists to be added to permanent records.
  • Analyzed and modified compensation and benefits policies to establish competitive programs and comply with legal requirements.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Worked closely with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
  • Collaborated with cross-functional development team members to analyze potential system solutions based on evolving client requirements.
  • Worked effectively with cross-functional design teams to create software solutions that elevated client side experience and significantly improved overall functionality and performance.
  • Worked closely with other business analysts, development teams and infrastructure specialists to deliver high availability solutions for mission-critical applications.
  • Researched, designed and implemented scalable applications for data extraction, analysis, retrieval and indexing.
  • Consulted regularly with internal customers on application development project status, new project proposals and software-related technical issues.
  • Wrote clean, clear and well-tested code for various projects such as Type, Type and Type.
  • Prepared detailed reports on updates to project specifications, progress, identified conflicts and team activities.
  • Interfaced with cross-functional team of business analysts, developers and technical support professionals to determine comprehensive list of requirement specifications for new applications.
  • Modified existing Type software to correct coding errors, upgrade interfaces and improve overall performance.
  • Consulted with network engineering staff to evaluate hardware and software requirements for new system development.
  • Led Software development initiative as Subject Matter Expert and primary point-of-contact for project management staff.
  • Built outstanding and dynamic team of software engineers and developers which significantly boosted overall success of organization.
  • Implemented new software applications and operating system roll-outs across business enterprise, including Software and Software.
  • Rapidly prototyped new data processing capabilities to confirm integration feasibility into existing systems.
  • Investigated new and emerging software applications within Industry to design, select, implement and use administrative information systems effectively.
  • Wrote Type scripts for daily maintenance activities, including indexes and tables analyses.
  • Configured, installed and tuned Software-based systems for performance in Oracle databases.
  • Stored, retrieved and manipulated data for close analysis of Type database performance across Timeframe period.
  • Supervised team of developers and business analysts engaged in $Amount-million project for creation of new Type system.
Consumer Advocate, 02/2009 to 03/2016
Adventist Health SystemOrlando, FL,
  • Opened new merchandise and stocked sales floor racks and shelves.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Informed customers of promotions to increase sales productivity and volume.
  • Merchandised attractive shelf displays with current offerings to drive store sales.
  • Identified new targets, developed new business opportunities and presented product lines to customers.
  • Generated advertising brochure for vendor use.
  • Prepared and delivered presentations to Type customers to highlight offerings and secure new business.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Drove store revenue by offering customers accessories and related purchases to complete selections.
  • Maintained optimal financial controls by following loss prevention procedures and protecting cash assets.
Bachelor Of Science: Human Resources Management, Expected in 06/2018 to Lindenwood University - Saint Charles, MO

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Resume Overview

School Attended

  • Lindenwood University

Job Titles Held:

  • Employee Relations Advisor
  • Human Resources Assistant
  • Consumer Advocate


  • Bachelor Of Science

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