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employee and labor relations manager resume example with 20+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Professional Summery: Dedicated Human Resources professional bringing 13+ years of expertise in benefits administration, recruitment and staff development. Talented in bridging gaps between labor forces and management to achieve objectives. Driven and decisive with passion for building and retaining highly effective teams.

Skills
  • Human Resources Management
  • Legal & Ethical
  • OSHA and EHS
  • Recruitment/Selection
  • Diversity Training Team Development
  • Change Management
  • Corporate Culture
  • Strategic Management
  • Performance Appraisals
  • Benefits administration
  • Teamwork
  • Training & Development
  • Listening skills
Work History
12/2014 to Current Employee and Labor Relations Manager County Of Washington | Hillsboro, OR,
  • Provides authentic leadership based on ethical, moral and honest relationships by maintaining integrity and promoting excellence.
  • Research federal legal and regulatory principles, EEO, FMLA and ADA.
  • Assessing impact of precedents in proposed legislation on effects of employee and labor relations.
  • Interpret federal regulations, laws, company policies, and directives to ensure company compliance.
  • Assist senior executives in identifying, evaluating, and resolving human relation and performance problems.
  • Experience in multi-site, multi-state, and international organization.
  • Subject Matter Expert to senior leadership relating to collective bargaining union.
  • Reduced grievance by 10%.
  • Conduct Complex investigations involving sensitive matters including sexual harassment, discrimination, retaliation, and other work-related matters.
  • Ensure agency obligations under applicable bargaining unit agreements are met, and that appropriate training and direction is provided to agency management to operate effectively in union environment.
  • Identified issues, analyzed information and provided solutions to problems
  • Actively listened to customers' requests, confirming full understanding before addressing concerns
  • Assessed impact of union proposals on company operations
  • Interpreted and advised on labor relations policies and previously negotiated agreements
  • Completed in-depth investigations into issues pertaining to discipline and grievance management and recommended strategies
  • Reduced grievances and arbitration needs by educating frontline managers on techniques for enhancing interactions between labor and leadership
  • Spearheaded negotiation of union contracts as company representative
  • Mediated discussions between employer and employee representatives in attempt to reconcile differences
  • Provided expertise on all facets of labor and employment law to help employers make more effective decisions
11/2008 to 12/2014 Employee and Labor Relations Specialist Business Management Associates | Arlington, VA,
  • Provide leadership, direction, and development by maintaining integrity, honesty and promoting excellence.
  • Directs, plans, establishes, implements, and administers employee and labor relations functions in accordance with objectives of VA Medical Center.
  • Research federal legal and regulatory principles, EEO, FMLA, MSPB, and ADA.
  • Assessing impact of precedents in proposed legislation on effects of employee and labor relations.
  • Interpret federal regulations, laws, policies, and directives to ensure agency compliance.
  • Evaluate and assist managers and executives in identifying, evaluating, and resolving human relation and performance problems.
  • SME to senior leadership relating to collective bargaining unions.
  • Worked with Service Employees International Union Local 200 United & RN Division.
  • Establishing working relationships with union officials, working to resolve matters in pre-grievance stages.
  • Responsible for labor contract negotiations.
  • Ensure agency obligations under applicable bargaining unit agreements are met, and that appropriate training and direction is provided to agency management to operate effectively in union environment.
  • Devised robust training programs to strengthen investigatory skills, legal understanding and motivational strategies.
  • Delivered team member services and customized employee programs focused on optimizing labor relations and communications.
  • Conducted thorough investigations of employee activities to identify and target operational and behavioral discrepancies.
  • Designed and implemented orientation programs for new employees, covering job responsibilities, policies, procedures.
  • Collaborated with review boards on management of discrimination complaints to facilitate risk mitigation.
  • Documented and updated job descriptions.
  • Promoted employee welfare by maintaining proper protocols throughout investigations and disciplinary procedures.
  • Liaised between multiple business divisions to improve communications.
  • Streamlined HR efficiencies, provided onboarding and training for new employees.
  • Facilitated communication and coordination between employees and management.
  • Maintained current knowledge of industry regulations and legislation to amend policies as needed and promote compliance.
  • Instructed senior leaders on appropriate employee corrective steps.
  • Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements.
  • Managed random monthly drug testing for over 1400 employees.
  • Achieved favorable company outcomes with labor union negotiations by using successful collective bargaining strategies.
  • Serve as leave administrator.
  • Co -Chair of Labor Management forum.
  • Member of Safety Accident Review Board.
  • Member of Workers’ Compensation Care Line Board.
  • Leader, Mentor, and former graduate of Syracuse VA Medical Center Leadership Development Program.
02/2000 to 07/2008 Manufacturing Production Supervisor Nutrien Ltd. | Kasota, MN,
  • Leadership, direction, development by maintaining integrity promoting excellence.
  • Managed 125 United Auto Workers.
  • Forecasted daily and weekly production schedules.
  • Managed budget of $1.2 million, achieving financial objectives by maintaining maintenance, tooling, scheduling expenditures, analyzing variances, studying cost initiatives and corrective actions.
  • Experience in quality, safety initiatives brought on by implementing QS-9000, TS- 16949, ISO-14001 and OSHA.
  • Recovered 500k in scrap costs.
  • Coached, trained and mentored associates to maximize performance by meeting productivity goals.
  • Utilized lean practices to balance workflow and alleviate redundancy.
Education
Expected in 2007 to to Master of Science | Business Administration Columbia College, Syracuse, New York GPA:
Expected in 1999 to to Bachelor of Science | Arts and Science Rochester Institute of Technology, Rochester, NY GPA:
Expected in 1994 to to Associate of Science | Business Administration Monroe Community College, Rochester, NY GPA:
Certifications
Management OSHA and EHS Performance Evaluation Recruitment/Selection Diversity Training Team Development Change Management Understanding Corporate Culture Lean Manufacturing Strategic Management Software/ERP Implementations SAP

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Resume Overview

School Attended

  • Columbia College
  • Rochester Institute of Technology
  • Monroe Community College

Job Titles Held:

  • Employee and Labor Relations Manager
  • Employee and Labor Relations Specialist
  • Manufacturing Production Supervisor

Degrees

  • Master of Science
  • Bachelor of Science
  • Associate of Science

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