emergency department clinical leader resume example with 14+ years of experience
JessicaClaire
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Summary
Highly qualified Clinical Nurse Leader with over 14 years of combined professional nursing experience working in acute/critical care and high-pressure environments to deliver exceptional patient care and nursing support. Responds to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions to patients of all ages across the continuum. Highly observant, detail-oriented and dedicated to high-quality, patient-centered healthcare. Embodies and demonstrates high standards of behavior and nursing standards of care. Bachelors of Science in Nursing. Certifications include ACLS, PALS, BLS, TNCC, ABLS, ENPC, and IO Insertion.
Skills
Exceptional Communication Skills
Strong Leadership and Supervisory Skills
Conflict Resolution Skills
Ability to Remain Calm and Assertive in High-Pressure Situations
Detail Oriented, Highly Organized and Analytical
Quick Problem-Solving Abilitiy
Ability to Multitask Efficiently and Effectively
Ability To Work Cohesively With All Members of the Interdisciplinary Team
Balance Clinical Care and Administrative Duties
High Standards of Professionalism
Excellent Role Model
Proficient Computer Skills
Experience
Emergency Department Clinical Leader , 06/2006 - Current Medstar Research Institute – Belcamp, MD,
Full Time Clinical Leader in the Emergency Department since 2010 on the evening shift.
Serves as primary decision maker for clinical operations during a given shift and assumes responsibility for direction and coordination of all functions during the designated shift.
Oversees the operations in the Emergency Department and leads the nursing staff in providing urgent and life saving medical care for patients of all ages with serious conditions including those who have suffered trauma, heart attack and stroke.
Responds to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
Makes appropriate assignments for shift matching staff experience and competency with patient acuity and changes assignments to adjust for changes in acuity and census.
Proficient in ESI triage. Able to assess and determine the severity of the medical problems and call for the doctor after offering initial treatment necessary to stabilize patients.
Demonstrates the ability to appropriately delegate tasks and duties in order to ensure safe and efficient patient flow.
Resolved conflicts promptly among patients, physicians, nurses and other healthcare employees to keep workflows on task.
Oversees patient care in the Emergency Department, monitor vital signs and noting any changes in condition.
Assumes responsibility for the overall quality of nursing care provided while she is on duty.
Ensures quality patient care from admission to discharge through direct supervision of all nursing and ancillary staff
Communicates with clinics, urgent cares. primary care physicians, mobile crisis teams and emergency care providers to relay patient needs.
Excellent relationship with EMS to coordinate the flow of ambulances in and out of the Emergency Department.
Conducts patient assessments and diagnostic tests to provide physician with important patient health information used to create focused treatment plans and manage ongoing care.
Ensures quality patient care from admission to discharge through direct supervision of all nursing and ancillary staff.
Fields complaints from disgruntled patients and families and serve as a liason with doctors and other hospital staff.
Helps patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
Coordinates care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
Functions as a resource person to junior nurses to maximize performance and quality of team operations.
Advocates for patient needs with interdisciplinary team and implemented outlined treatment plans.
Counsels patients and caregivers, providing emotional, psychological and spiritual support.
Participates in interviewing and hiring new staff. Assists Nurse Manager in 30-60 and yearly evaluations of staff members.
Participates in continuing education programs and quality workshops to enhance training and nursing knowledge.
Trains and mentored new RNs on best practices, hospital policies and standards of care.
Serves as a role model, coach and mentor for staff to improve their clinical skills set and use of evidence-based practices.
Strong knowledge of EMTALA, hospital policies and procedures.
Leads a shift huddle everyday to set goals, identify barriers, unite staff and communicate important information.
Actively participates in the development and implementation of performance improvement projects.
Successfully led key projects which resulted in improvements in patient satisfaction and core measures.
Working knowledge of current quality initiatives, performance improvement projects and quality metric goals.
Maintains strict patient data procedures to comply with HIPAA laws and prevent information breaches.
Uses facility EMR system to update patient records, transmit prescriptions and transfer files.
Medical Surgical/Pediatric Staff Registered Nurse, 06/2006 - Current Medstar Research Institute – Callaway, MD,
Conducted patient assessments and diagnostic tests to provide physician with important patient health information used to create focused treatment plans and manage ongoing care.
Cared for patients recovering from illness and surgical procedures and provided individualized patient care.
Delivered quality care and comfort to patients with cancer, heart failure, pneumonia, pulmonary embolisms and end-stage renal and liver disease.
Monitored post-op vitals, set up PCA, fluids, reviewed post-op orders and assimilated patients to unit.
Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
Trained and mentored new RNs on best practices, hospital policies and standards of care.
Administered scheduled medications and therapies intravenously, rectally, orally, subcutaneously and via intramuscular injections while overseeing pain management plans and monitored patient reactions.
Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
Organized and delegated tasks during rapid response and high-pressure code situations.
Educated patients, caregivers, and families on diagnoses, treatment and disease prevention.
Facilitated patient admission, transfer, and discharge processes.
Imparted medical, operational and patient care knowledge to junior nurses to maximize performance and quality of team operations.
Administered oral, IV and intra-muscular medications and monitored patient reactions.
Helped pediatric patients understand and feel at ease with vaccines, tests and minor procedures.
Counseled patients and caregivers, providing emotional, psychological and spiritual support.
Executed appropriate steps for patient treatment following careful review of physician medical regimen.
Observed strict safety measures, including checking medication dosages before administration to patients.
Participated in continuing education programs and regular workshops to enhance training and nursing knowledge.
Counseled caregivers and families on end-of-life planning and educated on patient care options.
Coordinated with healthcare team to establish, enact and evaluate patient care plans.
Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
Developed and adapted individualized treatment plans according to patient recovery goals.
Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
Maintained infection control logs, streamlined charting process, and improved patient outcomes through training and leadership.
Used facility EMR system to update patient records, transmit physician orders and facilitate admissions and discharges on the unit.
Clinical Nursing Supervisor, 01/2015 - 01/2018 Masonic Care Community – City, STATE,
Supervised daily operations at nursing/acute rehabilitation facility caring for more than 300 individuals.
Completed daily rounds of nursing departments to verify nursing service personnel performance alignment with acceptable nursing standards.
Initiated and monitored preventive and rehabilitative nursing procedures to deliver exceptional care to every patient.
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Administered oral, intramuscular and IV medications to patients and monitored responses.
Imparted medical, operational and patient care knowledge to junior nurses to maximize performance and quality of team operations.
Managed cases and oversaw nursing care with strong commitment to offering patients optimal treatments, resources and quality care.
Ensured HIPAA rules and regulations were carefully followed.
Participated in patient and family planning processes, provided instructions and addressed questions and/ concerns.
Used facility EMR system to update patient records, transmit orders and update resident care plans.
Provided patients with direct nursing care when the department was short-staffed.
Ensured the correct number of staffers was maintained to meet budget parameters while ensuring high levels of patient care.
Investigated and reported all accidents fully, leveraging new knowledge to improve protections for patients and staff.
Enforced disease prevention protocols among staff members, patients and visitors.
Maintained adequate unit supplies to meet expected patient demands.
Clinical Nursing Supervisor, 01/2011 - 01/2015 Colonial Park Nursing And Rehabilitation Center – City, STATE,
Supervised daily operations at nursing/acute rehabilitation facility caring for more than 80 individuals.
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Developed policies to align procedures with nursing home strategic initiatives and complied with statutory, regulatory, state and federal guidelines.
Participated in daily meetings with department heads to discuss census information, admissions and discharges for residents.
Resolved conflicts promptly among physicians, nurses and other healthcare employees to keep workflows on task.
Coordinated delivery of exceptional patient care by evaluating workflows and facilitating positive changes.
Education and Training
Bachelor of Science: Nursing, Expected in 05/2016 - SUNY Polytechnic Institute - Utica, NY GPA: Status -
Associate of Science: Nursing, Expected in 05/2006 - Mohawk Valley Community College - Utica, NY GPA: Status -
Activities and Honors
2018 Midstate Regional EMS Registered Professional Nurse Award.
Registered Nurse of Professional Excellence awarded by Rome Memorial Hospital in 2012
Emergency Department Nurse of the Year awarded by Rome Memorial Hospital in 2012
Piloted the new PIT/Treatment project in Emergency Department at Rome Memorial Hospital
Trauma Staff Champion
Trauma Station Coordinator
Mission: Lifeline Gold Referring Quality Achievement Award recieved by Rome Memorial Hospital for implementing specific quality improvement measures oulined by the American Heart Association. Meeting specific criteria and standards of performance for promptly diagnosing STEMI patients and transferring them to hospitals that provide emergency life saving procedures.
Attends ED Comittee meetings monthly
Certifications
Current New York State Registered Professional Nursing License.
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