Emergency Department Clinical Assistant Resume Example
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EMERGENCY DEPARTMENT CLINICAL ASSISTANT
Summary
Empathetic, effective and motivated EDCA combines extensive clinical experience and knowledge with compassion. Detailed understanding of protocols governing medical test preparation and documentation. Ambitious student pursuing Social Work degree eager to contribute developed knowledge in Sexual Education. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.
Skills
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Experience
Emergency Department Clinical Assistant|Spotsylvania County, Virginia - Spotsylvania , VA|10/2020 - Current
- Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
- Communicated with medical transcriptionists regarding patient medical records.
- Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
- Coordinated services with medical and office staff to improve patient satisfaction, engagement and compassionate care.
- Troubleshot malfunctioning equipment and test systems to maintain testing accuracy.
- Improved patient care and daily task efficiency resulting in smoother operations.
- Assisted with technical treatments and entered information within patient records and charts.
- Assisted patients in preparation for examinations, assessing and recording vital signs.
- Positioned patients for optimal comfort prior to procedures.
- Furnished supplies, support and assistance to medical staff and patients for unit-specific procedures.
- Prepared patients for examinations, taking vital signs and updating medical histories.
- Completed and submitted clinical documentation in accordance with agency guidelines.
- Completed clinical documentation in accordance with agency guidelines.
- Answered appointment calls to streamline office operations.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Sterilized medical equipment after each procedure.
- Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Contacted pharmacies to submit and refill patients' prescriptions.
Corps Member|AmeriCorps NCCC - City , STATE|10/2019 - 08/2020
- Taught life skills and community support strategies to diverse individuals.
- Directed programs covering topics such as volunteerism, citizenship and community engagement.
- Prepared packages for shipment by generating invoices and setting up courier deliveries.
- Maintained professional tone at all times, including during peak rush hours.
- Provided clerical support to all team members to improve office efficiency and enhance productivity.
- Delivered food to clients unable to get to food bank.
- Repackaged bulk donations into smaller portions for distribution.
- Represented food bank at special events to raise awareness of need.
- Received canned goods and other nonperishable items, recording all donations to food bank.
- Boxed family-sized boxes of groceries for distribution to families in need.
- Collected edible but unsellable food from participating stores and restaurants.
- Limited food waste by assisting clients in selecting only needed items.
- Authored press releases and communications materials to share vital information and promote intended message.
- Wrote press releases or other media communications to promote clients.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Lifeguard|Olmsted Recreation - City , STATE|05/2012 - 09/2018
- Maintained neat and clean pool area and clean water at all times.
- Led swimmer instructional lessons with participants of varying ages to share optimal swim techniques and build strength.
- Garnered valuable advice to new swimmers on specific techniques and provided tips on building strength.
- Monitored behaviors for safety violations and took steps to prevent further violations.
- Contacted emergency personnel and provided aid while waiting for further assistance.
- Kept watch over swimmers to respond quickly to distress situations.
- Consistently complied with pool regulations and policies while encouraging staff to adhere to guidelines.
- Completed routine safety training and instructed all patrons to follow safety rules.
- Kept equipment in good working order with frequent inspections and minor repairs.
- Partnered with fellow team members on new customer service program to promote seamless transitions.
- Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
- Alerted patrons to immediate storm conditions by directing them to exit water immediately.
- Optimized customer service by resolving issues quickly and with courteous demeanor.
- Performed basic life support, including CPR to stabilize individuals prior to ambulance arrival.
Student Support Staff|Lock Haven University HOPE Center - City , STATE|08/2016 - 05/2018
- Maintained records of victim contacts for use in emergency or crisis situations.
- Acted as liaison between victims and law enforcement agencies to assist with filing police reports and explain informed consent.
- Interviewed victims and recorded impact statements for records and court proceedings.
- Assisted individuals through criminal justice process, providing information and support including financial and emotional impact debriefing.
- Developed and oversaw procedures and policies for victim's advocacy program.
- Created awareness of victims' rights and services by delivering presentations to agencies, schools and community groups.
- Fostered positive and trusting relationships with students to increase engagement.
- Organized and prepared instructional materials, communiqués and reports to facilitate student learning.
- Encouraged student empathy of others to build confidence and improve self-image.
- Established and communicated clear objectives for lessons, units and projects to students and parents.
- Collaborated with conventional education instructors across multiple departments to optimize student learning.
Education and Training
Lock Haven University Of Pennsylvania|City, State|Expected in 12/2021Bachelor of Science: Social Work
Accomplishments
- Consistently maintained high customer satisfaction ratings.
- Selected by management to train all new hires.
- Lead instructor for swim classes comprised of new swimmers at various stages.
- Resolved all customer issues each day to maximize customer satisfaction.
- Meet all deadlines and improve workflow with strong team collaboration.
- Partnered with fellow staff during busy periods to ensure efficiency and top-tier customer service.
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Resume Overview
School Attended
- Lock Haven University Of Pennsylvania
Job Titles Held:
- Emergency Department Clinical Assistant
- Corps Member
- Lifeguard
- Student Support Staff
Degrees
- Bachelor of Science : Social Work
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