Email Marketing Coordinator Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

Channel Marketing Specialist excelling in online marketing. Superb communicator with talent in email and social media marketing. Experienced with Exact Target and campaign management.

  • New customer acquisition
  • Brand development
  • Stakeholder relations
  • CRM understanding
  • Multi-media marketing
  • Account management
05/2012 to Current
Email Marketing Coordinator 1-800-Flowers.Com, Inc. Medford, OR,

Manage various marketing programs for external clients.

Create emails for weekly marketing deployments with content provided from internal stakeholder teams.

Increased conversion rates by 10% through various contests and promotions.

Increased sales by 40% by launching numerous holiday marketing campaigns in 2013.

Attend conferences and webinars to increase industry awareness.

Managed both inbound and outbound marketing campaigns to generate new business and to support partner and sales teams.

Created sign up applications for client pages on Facebook to gather new member information and begin customer relationships.

Establish production schedules and communicated project status to stakeholders.

Execute high-impact strategies to target new business opportunities and new markets.

01/2012 to 05/2012
CRM and Email Campaign Specialist Bluegreen Resorts Richfield, WI,

Responsible for the setup and deployment of E-mail marketing campaigns

Targeted email audiences based on specified segmentation criteria and comply with email standards and laws

Produced email campaigns through html code and input into CRM system

Provided campaign success to internal clients

01/2011 to 11/2011
E-Mail Marketing Support Representative Constant Contact City, STATE,

Resolved technical issues for customer e-mail marketing campaigns though html.

Tested and previewed E-mails before sending at customers request.

Collected customer feedback and made process changes to exceed customer satisfaction goals.

Developed effective relationships with all call center departments through clear communication.

Reviewed and explained tracking and reporting of e-mail deployments with customers

Coached customers on social media development, E-mail content and layout, deliverability, web browser environments, and MS office.

Supported customers having data connectivity issues.

Researched issues on various computer systems and databases to resolve complaints and answer inquiries.

07/2010 to 01/2011
Guest Service Representative Marriott International City, STATE,

Processed guest payments for room charges, food and beverage charges and phone charges.

Greeted and registered guests and issued room keys.

Monitored room availability using FOSSE software system.

Processed credit card transactions during the checkout process.

Balanced all rebates and other miscellaneous charges.

Fostered strong working relationships with all hotel departments.

Maintained confidentiality of proprietary information to protect company and guest assets.

Expected in 2009
Bachelor of Science: Communications
Syracuse University - Syracuse, NY

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Resume Strength

  • Length
  • Personalization
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Resume Overview

School Attended
  • Syracuse University
Job Titles Held:
  • Email Marketing Coordinator
  • CRM and Email Campaign Specialist
  • E-Mail Marketing Support Representative
  • Guest Service Representative
  • Bachelor of Science

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