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Eligibility Worker II Resume Example

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ELIGIBILITY WORKER II
Summary

Reliable professional offering an extensive career promoting administrative service experience for over 5 years. Driven and passionate about empowerment to the community with a model of integrity and innovation.

Skills
  • MS Office
  • Excellent communication
  • Well-trained in Intranet navigation
  • Supervision
  • Problem resolution
  • Project organization
Experience
Social Services DEBSApril 2020 to CurrentEligibility Worker II
San Jose, CA
  • Communicates with Federal, State, local, public and private agencies, law enforcement, businesses and other sources to verify eligibility data or to clarify documentation discrepancies or gaps in information;
  • Computes clients' financial budgets, determines whether funds can be authorized for special needs, and authorizes clients' benefits using required data and case management systems; initiates and updates clients' budget, records and other documents;
  • Analyzes, evaluates and verifies financial, personal and social records, documents and information to determine eligibility and benefit levels for public assistance programs and follows Federal and State guidelines to assist individuals by reviewing and informing clients of available private healthcare plans listed under the California Healthcare Exchange; -Reviews and complies with court orders and legal filings;
  • Reviews program materials; keeps abreast of and implements changes involving programs, regulations, policies and procedures, and systems;
  • Interviewed applicants and clients by phone or in person; obtained personal and financial information, assists with completion of forms, and obtains required verifications to determine potential program eligibility;
  • Implements program regulations, policies and procedures for applicants, clients and the general public;
Assessors Office/ Real PropertyAugust 2019 to October 2019WOOC Appraiser I
San Jose, CA
  • Collected data by measuring structures, inspecting exteriors and interiors of buildings, and obtains cost and sales data by contacts with owners, contractors, and real estate agents.
  • Worked with the public, on the phone, through written correspondence, and at the public service counter.
  • Collected and analyzes data for routine appraisals of lands, improvements, and personal property for assessment purposes.
  • Reviewed blueprints and inspects interiors and exteriors of buildings and other structures to determine basic cost and changes affecting value.
  • Analyzed taxpayers' books and records.
  • Prepared correspondence and reports in regard to residential appraisals.
Assessors Office/ Real Property UnitMarch 2019 to July 2019Senior Office Specialist
San Jose , CA
  • Researched parcel discrepancies in plans provided by the cities of Santa Clara County.
  • Researched inquiries from appraisers in the IDM database.
  • Coordinated with the Sr. Management Analyst regarding the implementation of electronic data submissions for permit information and plan sets from the issuing jurisdictions.
  • Was the main contact with all jurisdictions for permit and plan information;Created and maintained a list of contacts of each jurisdiction's responsible party for permits and plans.
  • Worked with contractor companies to ensure building plans were scanned and delivered on time for appraiser function.
  • Interpreted and analyze commercial, residential plans, and permits to decide relevance in the assessment process.
  • Supported Office Management Coordinator in any matters that might arise.
Eagle Star SecurityAugust 2011 to November 2017Administrative Supervisor
Salinas, CA
  • Monitored office inventory to maintain adequate supply levels and order products.
  • Conducted performance evaluations of office staff to monitor progress and productivity and recommend promotions, corrective or disciplinary actions.
  • Interviewed, onboarded, developed and oversaw daily activities of up to 20 clerical and administrative office personnel.
  • Recruited, trained and developed dynamic administrative team, supporting all organizational growth and productivity objectives.
  • Monitored financial bookkeeping for accuracy and compliance, with the goal of maximizing productivity and efficiently minimizing cost.
  • Conducted analytical studies to develop management functions.
  • Handled supply purchases and inventory management for office operations and equipment maintenance.
  • Defined and documented office procedures, using updated SOPs to provide thorough and comprehensive training for all administrative support staff.
  • Served as direct liaison with other Vendors concerning data processing, telephone systems, pool vehicles, parking, and building maintenance;
Education and Training
San Jose State UniversityDecember 2016Bachelor of Arts: MultimediaSan Jose, CA
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Resume Overview

Companies Worked For:

  • Social Services DEBS
  • Assessors Office/ Real Property
  • Assessors Office/ Real Property Unit
  • Eagle Star Security

School Attended

  • San Jose State University

Job Titles Held:

  • Eligibility Worker II
  • WOOC Appraiser I
  • Senior Office Specialist
  • Administrative Supervisor

Degrees

  • Bachelor of Arts : Multimedia

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