Talented Sales Customer Service Management Professional, with a strong background in retail and service personnel development. Offering 15+ years of experience in every aspect of client service retail management operations. Known for leading personnel to maximize profitability and productivity. Organized, creative and effective at creating an environment that encourages outstanding client service, leadership, operational excellence and promotes realization of financial goals.
COMMUNITY INVOLVEMENT: Seeds Of Literacy , June 2014-June 2018 . Adult literacy program providing basic education and GED exam preparation free of charge to residents in the Cleveland area. Tutored adults in math, language arts and science skills .Provided basic resume and job prep tips. Aided students in preparing for Ohio GED test by reviewing practice tests.
Member of Academic Debate Team
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