Electronics Technician resume example with 18+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Reliable Electronics Technician proficient in product fabrication, soldering and installation of electrical equipment. Adept in coordinating with supervisors to provide engineering solutions. Proficient Electronics Technician with over 10 years' experience in testing, installation and repairing of electronic equipment. Advanced knowledge of testing station and MS and vendor S/W. Adept in interpreting drawings and written instructions to complete projects accurately. Goal-oriented individual with a pleasant personality and a tenacity that knows no restrictions.

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Expert retail sales professional offering 20 years experience in retail customer service and retail management. Focused on exceeding sales goals.

  • Lean manufacturing
  • Soldering and wiring
  • Hardware diagnostics
  • Technical writing
  • Microsoft PowerPoint
  • Time management
  • POS system knowledge
  • Brand promotion
  • Client relationship building
  • Stocking and replenishing
  • Interpersonal skills
  • Excellent people skills
  • Problem-solving skills
  • Flexible schedule
  • Multi-tasking strength
  • Adapt to diverse groups
  • Product and service sales
Work History
11/2015 to Current Electronics Technician Brightstar Corp | Flower Mound, TX,
  • Fixed circuit boards and wire harness problems using schematics, wiring diagrams and testing instruments.
  • Tested various types of [Name] equipment using microscopes, oscilloscopes, multi-meters, voltage calibrators, spectrum analyzers and other laboratory instruments.
  • Performed acceptance testing and measurements on electronic components and assemblies to verify system compliance.
  • Continually improved methods and procedures for processes, measurement, documenting and work flow techniques.
  • Worked directly with [departments, clients, management] to achieve status results.
  • Tested various types of Testing equipment using microscopes, oscilloscopes, multi-meters, voltage calibrators, spectrum analyzers and other laboratory instruments.
  • Monitored installation and operations to consistently meet rigorous customer requirements.
  • Verified data integrity and accuracy.
  • Copied, logged and scanned supporting documentation.
  • Assisted various business groups with document organization and dissemination during acquisitions.
  • Responded to customer requests via telephone and email.
  • Worked directly with [departments, clients, management] to achieve high quality products.
  • Supported Chief Operating Officer with daily operational functions.
10/2003 to 02/2019 Senior Sales Associate Erickson Living | New Providence, NJ,
  • Developed sales plans to increase market share, customer base and revenue.
  • Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques.
  • Met or exceeded sales objectives on a consistent basis to drive company growth.
  • Directed work of as many as 8 employees focused on shoes.
  • Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
  • Contacted other store locations to determine merchandise availability.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Followed merchandising guidelines to present visually appealing displays.
  • Engaged with customers in a sincere and friendly manner.
  • Alerted customers to upcoming sales events and promotions.
  • Followed up with over 2 or 3 customers each week to verify that they were satisfied with purchases.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
  • Communicated clear expectations and goals to each team member.
  • Greeted customers in a timely fashion while quickly determining their needs.
  • Mentored new sales associates to contribute to the store's positive culture.
  • Trained 7 to 13 new sales associates each quarter.
  • Prioritized helping customers over completing other routine tasks in the store.
  • Completed all daily tasks and special assignments with an efficient and quality-driven approach.
  • Educated customers about the brand to incite excitement about the company's mission and values.
  • Responded to customer questions and requests in a prompt and efficient manner.
  • Built relationships with customers to increase likelihood of repeat business.
  • Preserved a perfect attendance record for 12 months.
  • Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
  • Answered customer telephone calls promptly and in an appropriate manner.
  • Verified that all customers received receipts for their purchases.
  • Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Determined customer needs by asking relevant questions and listening actively to the responses.
  • Assigned work to team members based on company needs, personal strengths and job knowledge.
  • Actively pursued personal learning and development opportunities.
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Contributed to team success by exceeding team sales goals by 30%.
  • Responded to customer concerns with friendly and knowledgeable service.
  • Welcomed customers into the store and helped them locate items.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Identified potential shoplifters and alerted management.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Maintained established merchandising standards, including window, sales floor and promotional displays.
  • Worked with the management team to implement the proper division of responsibilities.
  • Operated a cash register for cash, check and credit card transactions with 100% accuracy.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
10/2019 to 03/2020 Sales Associate Ollie's Bargain Outlet | Cheektowaga, NY,
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Achieved perfect attendance record for 6 months .
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained customer satisfaction with quick and professional handling of product returns.
Expected in Associate of Arts | Psychology Georgia Perimeter College, Decatur, Ga GPA:
  • Provide excellent customer service 98% daily and changed their decision to come back to me for resolving issues.
  • Increased sales 78% over 30 days.
  • Supervised team of 8 staff members.
  • Open New Belk card accounts which Increased sales [65]% over 2 months.
Additional Information

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Resume Overview

School Attended

  • Georgia Perimeter College

Job Titles Held:

  • Electronics Technician
  • Senior Sales Associate
  • Sales Associate


  • Associate of Arts

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