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electronics department manager resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Customer-focused, visionary-thinking Retail Manager with Decades of years of experience in cultivating relationships, creating marketing campaigns, and growing profit channels. Always Taking Pride in my work Self-motivated leader with skill in growing business relations, sales, and generating practical solutions based on client demand.

Also Finding your Passion such as Bartending and Exploiting it so much so help but have fun. Love to pour drinks, there is no other way to say that.

mean drinks taste amazing and not just so full of Alcohol cant breathe later Customer service-oriented professional with enthusiastic personality and skills and Ready to apply experience in a retail position with an exciting organization.

Skills
  • Marketing strategy
  • Process and procedure development
  • Merchandising operations
  • Microsoft Office
  • Teamwork
  • Excellent work ethic
  • Responsible
  • Supervision
  • Training & Development
  • Verbal and written communication
  • Self-motivated professional
  • Compassion
  • Multitasking abilities
  • Relationship-Building
Education
Post Falls High School Post Falls, ID Expected in 07/1988 High School Diploma : - GPA :
WSU Pullman, WA, Expected in 03/2013 Master of Science : Fiber Optics And Computer Tech - GPA :
Phillips Jr College Seattle, WA, Expected in No Degree : - GPA :

Started Formal Training on the different Cocktails you can serve

Customer Satisfaction

Worked with the Washington State Patrol, to better Teach the class 12 and 13 Alcohol training course required by Wa state to either serve and or prepare here in Wa State and the fines associated with blatant Violations.

They also trained me on how to handle a club full to 1000 people Capacity and still make eye contact while serving the drinks to a packed crowd and carefully reading customers for signs of Drugs and how there BAC was doing.

While behind the Bar The customers where Number 1 and my Best Friend,

However once off duty or out from behind the bar that statement no longer would fit sometimes.

Certifications

Special Training from State Patrol in 2003 Permitted

Class 12 Permit Current

Also have Wa State Food Handlers Permit with another 5 years till expire.

Accomplishments

Trained by the Wa State Patrol in 2003 To not only Teach the classes for the Class 12 and 13 Alcohol permits and how to safely serve people these drinks but also pay very special and statistically 20-30% higher market for drugs as well.

So they taught me to teach others around me and those I gave the classes too how to better Identify your customers, and also watch the sings for your customers doing Drugs and drinking which can add a whole different game to it all, but really it was all about scanning your club and making sure you felt safe and that you were in charge of keeping all those whom you served safe as well

Even though I really didn't use my degree much I am still thankful of College and Really it primed me for whatever life throws at me just like the past 10 years take it with a smile and be happy your best friend greets you daily and your able to help the public to this day!

Work History
Noble House Hotels And Resorts - Electronics Department Manager
Fort Lauderdale, FL, 06/2012 - 04/2014
  • Assigned jobs to individual employees by considering factors such as previous training, current abilities, and general knowledge.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Rolled out and coordinated strategic plans, realizing sales.
  • Successfully drove new product lines to increase annual profits by 20%.
  • Implemented daily operating procedures to keep stores clean, adequately stocked, and well-organized.
  • Assessed sales reports to identify and enhance sales performance, support inventory oversight, and capitalize on emerging trends.
  • Recruited, hired, and trained over 8 new team members.
  • Decreased inventory shrinkage, drive-off, and daily cash discrepancies by closely monitoring daily operations.
  • Assisted customers by answering questions and fulfilling requests.
Planet Fitness - Lead Bartender
Mooresville, NC, 02/2001 - 06/2013
  • Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers.
  • Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Poured and prepared mixed drinks for customers in line. Average of 30-45mins at a time. Knew libations drawing in clientele. Knew what customers wanted
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
  • Stayed up-to-date on state laws regarding alcoholic beverage services and maintained special Class 12 Permit for Wa State that can no longer get.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Operated efficiently in high-volume setting to prepare and serve more than 5-6 drinks at time per customer. Wait times were 45 min on most Sundays at once that would wait upwards of 45min to get that drink from me.
  • Assisted in preparing dining room for special upcoming functions, including decorating and generating, and printing out special group menus using designed specific software for Timberline.
Cache Creek Casino Resort - Security/Bartender
Brooks, CA, 01/2010 - 01/2012
  • Completed ID checks to ensure compliance with relevance to Wa. regulations.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Poured and prepared mixed drinks for customers part-time on weekends and 1 other day in week.
  • Generated higher ticket averages by training employees on suggestive up-selling techniques.
  • Polished glassware, bussed tables, and removed debris to keep customer areas fresh and clean.
  • Requested official identification, or IDs for purchases of Alcoholic Drinks, consistently meeting strict legal standards.
  • Waited on customers at bar and table bar area.
  • Closed out cash register with almost perfect accuracy and prepared cashier report.
Dempsey's Brass Rail - Assistant Club Manager
City, STATE, 01/1996 - 04/2000
  • Raised club traffic and brand reach with innovative online promotions.
  • Planned, organized and coordinated special events and celebrations.
  • Built loyal account base and long-term business relationships with Vendors
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Supervised about 15 employees on any given day, overseeing total running of club.
  • Increased sales to hit goals, overseeing performance.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Drafted invoices for completed work.
  • Trained new employees on proper protocols and customer service standards.
  • Poured and prepared mixed drinks for customers daily and created new libations drawing in clientele.
  • Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
Flying J Travel Plaza - Assistant Restaurant Manager
City, STATE, 03/1985 - 02/1995
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Pitched in to help host, waitstaff, and bussers during exceptionally busy times such as dinner hour.
  • Supervised all areas to keep them clean and well-maintained.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Immediately resolved issues with patrons by employing careful listening and communication skills.
  • Organized and oversaw food service training to educate employees on various tasks, including resetting tables, relaying orders to cooks, and upselling food and beverages.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Affiliations
  • Project Management Institute
  • Institute of Electrical and Electronics Engineers
  • Freemason
  • Association of Information Technology Professionals
Languages
English :
Negotiated :

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Resume Overview

School Attended

  • Post Falls High School
  • WSU
  • Phillips Jr College

Job Titles Held:

  • Electronics Department Manager
  • Lead Bartender
  • Security/Bartender
  • Assistant Club Manager
  • Assistant Restaurant Manager

Degrees

  • High School Diploma
  • Master of Science
  • No Degree

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