Edison Neighborhood Association Receptionist Resume Example

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(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

WMU graduate student of Family and Consumer Science, CFLE., and will receive Master's degree in Spring of 2021. Completion of Practicum course experience will begin January 2021-May 2021; This course will be the final-course for graduate student prior to May 2021 graduation.

Additional, WMU educational experience includes, creating, teaching and implementing strategies for freshmen students to succeed in college, and

expertise in working with individuals and families within court systems, and including diverse cultural environments.

Student is awaiting acceptance into WMU's upcoming doctorate program (Doctor of Philosophy in Education and Human Development ) for the Fall 2021 semester.

Western Michigan University Kalamazoo, MI Expected in 12/2018 Bachelor of Arts : English - GPA :
  • Major in Creative Writing
  • Minor in World Literature
Kalamazoo Valley Community College Kalamazoo, MI Expected in 12/2014 Associate of Arts : General Studies - GPA :
Kalamazoo Adult High School Kalamazoo, MI, Expected in 05/1992 High School Diploma : - GPA :
  • Computer- Specific skills pertinent to organization
  • Communication skills-Learned basic language skills of diverse cultural groups
  • Organizational-Gained knowledge and created monthly community informative fliers.
  • Botany-Skills acquired to maintain health and well-being of diverse plant groups.
  • Professional expertise developed in relationship with individuals and families within societal context.
  • Hands-on CPR Training - 2018
  • Mental Health First Aid USA-2019
  • YWCA Domestic and Sexual Assault Training-2020
  • COVID-19: A Guide for Direct Care Workers Training-2020
  • Mental Health First Aid USA Certificate (Aug 2019-2022)
  • Family Life Educator Content Areas Expertise:

1. Families and Individuals in Societal Context

2. Internal Dynamics of Families

3. Human Growth and Development across the Lifespan

4. Human Sexuality

5. Interpersonal Relationships

6. Family Resource Management

7. Parenting Education and Guidelines

8. Family Law and Public Policy

9. Professional Ethics and Practice

10. Family Life Education Methodology

  • Ethical Thinking and Practices in Family Life Education Expertise
Work History
Aarp Senior Community Services - Edison Neighborhood Association Receptionist
City, STATE, 01/2020 - 12/2020
  • Maintained 100% well-stocked stations with supplies and spices for maximum productivity.
  • Proficiently Answered incoming calls 100% , and allocated to superiors, Directed clients to proper sources , organized information pertinent to community awareness, Created and assisted with community monthly fliers, and Assisted in yearly community projects.
Aarp Senior Community Services - Kalamazoo Valley Museum Docent
City, STATE, 01/2020 - 03/2020
  • Developed tour programming 100% to enhance guest experiences.
  • Researched and studied on topics that pertained to tour locations so that such information could be added to scripts.
  • Worked closely with management staff of KVM to create new and lucrative tours.
  • Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors.
  • Built personal relationships with guests to promote positive experiences.
  • Entertained over 75% of guests with various props and signs for maximum engagement, fun, and lasting memories.
  • Collected tickets and fees from each individual prior to start of tour.
GT Independence - Home Health Aide Provider
City, STATE, 09/2018 - 11/2019
  • Offered 100% support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Developed 100% rapport to create safe and trusting environment for care.
  • Promoted development of healthy lifestyle to meet health and wellness objectives.
  • Assisted patients 100% with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Completed 50% entries in log books, journals and care plans to document accurately report patient progress.
  • Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops.
  • Delivered assistance to elderly clients in daily activities including bathing, dressing, physical transfers and care for incontinence.
  • Maintained clean, safe and well-organized patient environment.
  • Provided mobility assistance such as walking and regular exercising.
  • Assisted with general household activities, such as cooking, meal preparation and grocery shopping.
  • Constructed cognitively stimulating activities.
  • Assisted disabled clients in any way necessary to facilitate independence and well-being.
  • Maintained records of patient care, condition, progress or problems to report, and discussed observations with supervisor or case manager.
  • Provided patients with assistance in completing such tasks as making bed and grooming, effectively reducing daily burden on family members.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Cooked tasty, nourishing meals for patients with nutritional components and balance conditions to promote better nutrition.
  • Reported any unusual or urgent circumstances in patient conditions or environment immediately to healthcare agency.
  • Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
  • Kept close eye on behavior and emotional responses of clients, consulting with home healthcare agency to address concerns and protect each person from any harm.
  • Assisted patients with handling daily chores and errands by accompanying client to appointments, cleaning personal spaces and purchasing supplies.
  • Provided information about health system navigation, patient rights and health information privacy.
  • Assisted clients by performing laundry, meal preparation and other tasks.
  • Performed basic household chores, including washing floors, washing dishes, vacuuming, garbage disposal and dusting.
  • Furthered skills by actively taking part in employee trainings and taking classes in subjects to improve CPR assistance.
  • Supervised daily activities and provided assistance when needed.
  • Checked vital signs on client daily and contacted home healthcare agency regarding any patient health concerns or behavioral changes.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Awards and Scholarships
  • WMU College of Arts and Sciences Retention and Degree-Completion Scholarship (2017-2018)
  • Virginia Newbert Lucatelli Endowed Scholarship (Fall 2019)
  • Virginia Newbert Lucatelli Scholarship (Fall 2020)

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Resume Overview

School Attended
  • Western Michigan University
  • Kalamazoo Valley Community College
  • Kalamazoo Adult High School
Job Titles Held:
  • Edison Neighborhood Association Receptionist
  • Kalamazoo Valley Museum Docent
  • Home Health Aide Provider
  • Bachelor of Arts
  • Associate of Arts
  • High School Diploma